Great range of products at a good price . Ordering and delivery seamless . Very quick to respond to queries/advice via email. Very helpful . Highly recommend. .
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Lisez les avis des autres
Very high quality floor panels! Sturdy and easy to put together. Look absolutely amazing! Professional and swift service! Thank you very much Tile Mountain!
L'entreprise a répondu
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Voir plus
L'entreprise a répondu
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Écrit par l'entreprise
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Coordonnées de contact
84 B&C London road, TN4 0PP, Tunbridge Wells, Royaume-Uni
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excellent
987 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Excellent service , great products at a good price
Great range of products at a good price . Ordering and delivery seamless . Very quick to respond to queries/advice via email. Very helpful . Highly recommend.
.
14 juillet 2026
Réponse de Floorsave
Thanks for taking the time to review us. We are glad that you are happy with the flooring and our service.
Kind regards,
The Floorsave Team.
Very high quality floor panels
Very high quality floor panels! Sturdy and easy to put together. Look absolutely amazing! Professional and swift service! Thank you very much Tile Mountain!
29 juin 2026
Réponse de Floorsave
Hi, thanks for the 5 stars but this review is not for us! We did send out sampling but feel like Tile Mountain should have their 5 stars!
Kind regards,
The Floorsave team.
Réponse de Floorsave
Thanks for your review. We hope you are really happy with your flooring.
Kind regards,
The Floorsave Team.
Floorsave advise you to order free…
Floorsave advise you to order free samples, which arrive so fast, brilliant. Its great to so excitedly what the product is like.
3 juillet 2026
Réponse de Floorsave
Thanks for your kind review, please let us know if you need any further samples or help choosing the flooring.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for your review, we are very sorry that the sample did not arrive. Gosh, that is very disappointed indeed to give one star. We send out hundreds of free samples each week and a very small percentage maybe don't arrive. Your sample was sent out on the 1st, the day after your request came through, on our next despatch date. According to Royal Mail, we send out samples on Royal Mail 24 hour service, the samples were delivered on the 2nd at 11.47. We have checked and we did send it to the address on your request.
We understand your frustration at not receiving the sample and would maybe have suggested just giving us a quick call or email and we would have been happy to resend it, thus avoiding your disappointment.
Kind regards,
The Floorsave Team.
Extremely helpful and professional when…
Extremely helpful and professional when collecting samples plus delivering samples. Wood floor arrives next week which is when I requested it.
25 juin 2026
Réponse de Floorsave
Thanks very much for taking the time to review our service, it's really appreciated. We hope you will be happy with your flooring.
Kind regards,
The Floorsave Team.
Samples were supplied super quick
Samples were supplied super quick, advice and guidance immediate even on the weekend. Definitely impressed with the service so far.
21 juin 2026
Réponse de Floorsave
Thanks very much for your review. We do try to respond at the weekends although the showroom is not open, it might just take a little while longer! Please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Great company
Great company. Floor was sent out and kept me updated even though it was another company who delivered it. Thanks again!
4 juin 2026
Réponse de Floorsave
Thanks very much for taking the time to review our service, it's really appreciated. We hope you are really happy with your flooring.
Kind regards,
The Floorsave Team.
Efficient quality serve
8 juin 2026
Réponse de Floorsave
Thanks for your review. Please let us know if you need any further samples or help choosing your flooring.
Kind regards,
The Floorsave Team.
I rarely write reviews, but Floorsave deserves one!
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were better quality than all the other flooring companies I looked at. The prices were fair. Delivery was inexpensive and I was given a personal call after buying online to talk through the shipment details. A minor issue with delivery was resolved by a single phone call. Would happily shop there again in future
11 juin 2026
Avis spontané
Réponse de Floorsave
Thanks so much for your lovely review, it really means a lot. We are glad that you liked your flooring and that the process was smooth, we're always happy to sort any issues if they arise. Thanks again for taking the trouble to write.
The Floorsave Team.
Réponse de Floorsave
Thanks for taking the time to write your kind review. We are glad that you are happy with the flooring, we try to remain competitive on price too. Thanks.
Kind regards,
The Floorsave Team.
Excellent products!
31 mai 2026
Réponse de Floorsave
Thanks for your review, let us know if you need any more samples or help choosing your flooring.
Kind regards,
The Floorsave team.
Great service fast delivery amazing…
Great service fast delivery amazing samples just love great
27 mai 2026
Réponse de Floorsave
Thanks for your review, please let us know if you need any further information or sampling.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for your review, please let us know if you need any further help. We currently have a 10% offer on all flooring, 5 boxes or more on all non sale products, if you are ready to order?!
Kind regards,
The Floorsave Team.
Great communication regarding delivery…
Great communication regarding delivery times and a fantastic product, easy to fit and looks great plus half the price of other flooring we looked at
28 avril 2026
Réponse de Floorsave
Thanks so much for your great review, we are really glad that you are happy with our communication, product and pricing, hooray!
Kind regards,
The Floorsave Team.
Good quality durability and finish
16 avril 2026
Réponse de Floorsave
Thanks very much for your review, please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Excellent service and quality
From ordering to delivery the service was flawless. The vinyl laminate flooring is well made and accurately manufacturered so fits together without gaps. Some of the boards were damaged by strapping cutting through the package but I was still able to use them for ends or beginning of a row. I always lay laminate in a economically way and rarely have much more than 2% wastage, so I have a box over and I'm looking to use that on another project but will now have to order a few boxes more!
1 mai 2026
Réponse de Floorsave
Thanks for taking the time to review us, we are really pleased that you were happy with the flooring and our service. Sorry again that damage from the delivery affected some of your boards but well done for making it work. Please let us know if you need any more boxes in the future.
Kind regards,
The Floorsave team.
Réponse de Floorsave
Thanks for your review, we are pleased that you are happy with your flooring and our service! Thanks again.
The Floorsave Team.
Réponse de Floorsave
Thanks for your review, we are happy to have collection from the showroom in Tunbridge Wells, if that suits better. We don't hold stock here but deliveries can be left here for customer's convenience.
Kind regards,
The Floorsave team.
Réponse de Floorsave
Thanks for taking the time to review us, we are really glad that you are happy with the flooring and our service. Thanks.
Kind regards,
The Floorsave team.
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