Great range of products at a good price . Ordering and delivery seamless . Very quick to respond to queries/advice via email. Very helpful . Highly recommend. .
L'entreprise a répondu
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Lisez les avis des autres
Very high quality floor panels! Sturdy and easy to put together. Look absolutely amazing! Professional and swift service! Thank you very much Tile Mountain!
L'entreprise a répondu
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Voir plus
L'entreprise a répondu
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Écrit par l'entreprise
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Coordonnées de contact
84 B&C London road, TN4 0PP, Tunbridge Wells, Royaume-Uni
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excellent
987 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Floorsave
Thanks for your review, please let us know if you need any more samples or advise about your flooring.
Kind regards,
The Floorsave Team.
The flooring is beautiful
The flooring is beautiful, thank you very much.
The delivery debacle was the biggest nightmare
30 mars 2026
Réponse de Floorsave
Thank you for taking the time to write a review. We understand that you were unhappy with the delivery however, we always send out a full explanation of how our deliveries work. We book it in for a day but say it can overrun into the next working day and that somebody needs to be there to receive the goods. If this doesn't work for you, or is not possible we will try to help however you didn't have anybody to cover from that first afternoon but only let us know at the time, not before so we could have organised it differently.
As much as it may seem reasonable for a delivery driver to call you before hand and wait for somebody to come round, this isn't how it works. We let customers know they have to be there to receive goods. We rely on a third party delivery company, if you had told us that you needed a call, beforehand we would have explained that we cannot guarantee this. The delivery company told us signal was not great, you told us it was fine, unfortunately we don't know what is the case, however we send tracking beforehand that can help update you, this comes via email and we had ours through as normal. We would say that if customers have any questions about deliveries or what the normal routine is, we are happy to explain, it is in all of our calls and emails confirming the details. Sorting out any issues is always harder with little or no notice. We are glad that the flooring is what you wanted, thank you.
My samples arrived quickly and no…
My samples arrived quickly and no postage charge. Good service.
25 avril 2026
Réponse de Floorsave
Thanks for taking the time to review, we are glad you are happy with our products and service.
Kind regards,
The Floorsave team.
Réponse de Floorsave
Thanks for taking the time to review, we are glad you are happy with our products and service.
Kind regards,
The Floorsave team.
Great service.
27 mars 2026
Réponse de Floorsave
Thanks for taking the time to review, we are glad you are happy with our products and service.
Kind regards,
The Floorsave team.
Free sample sent as requested
3 avril 2026
Réponse de Floorsave
Thanks for your review, please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave team.
Floorsave are great
Floorsave are great, the floor we chose was a bargain and we are really pleased with the quality, many thanks
4 décembre 2025
Réponse de Floorsave
Thanks for taking the time to review our service. We are really happy you are pleased with the floor and the price! Thanks again.
Kind regards, The Floorsave Team.
Réponse de Floorsave
Thanks for your review. We are glad we were able to help again, we hope you are really happy with your new flooring.
Kind regards, The Floorsave Team.
Samples sent very quickly
Samples sent very quickly, had occasion to call and the girls there were most helpful.
10 février 2026
Réponse de Floorsave
Thanks for taking the time to review us. We hope you love your new flooring and are glad you were happy with our service.
Kind regards,
The Floorsave team.
Samples arrived quickly.
27 janvier 2026
Réponse de Floorsave
Thanks for your review. Please let us know if you need any further help with your flooring.
Kind regards,
The Floorsave team.
Prompt service in sending out an…
Prompt service in sending out an example piece of wood flooring.
1 janvier 2026
Réponse de Floorsave
Thanks for your review. Please let us know if you need any more help choosing your flooring.
Kind regards,
The Floorsave Team.
The sample pretty much came over night
The sample pretty much came over night. Very efficient !
15 janvier 2026
Réponse de Floorsave
Thanks for your review. Please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Only requested samples but it was…
Only requested samples but it was extremely efficient and fast delivery
13 janvier 2026
Réponse de Floorsave
Thanks for your review, do let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Only ordered samples which arrived very…
Only ordered samples which arrived very quickly.
10 janvier 2026
Réponse de Floorsave
Thanks for your review. Please let us know if you need any further help choosing your floor.
Kind regards,
The Floorsave Team.
Quick response
29 décembre 2025
Réponse de Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for your review. Please let us know if you need any further help with your purchase.
Kind regards,
The Floorsave Team.
Honorable.
Honorable.
They offered me a free sample, and the delivery was free and very prompt.
11 décembre 2025
Réponse de Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring. Happy Christmas and hope to hear from you in the new year .
Kind regards,
The Floorsave team
Réponse de Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring.
Kind regards,
The Floorsave team.
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