Great range of products at a good price . Ordering and delivery seamless . Very quick to respond to queries/advice via email. Very helpful . Highly recommend. .
L'entreprise a répondu
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Lisez les avis des autres
Very high quality floor panels! Sturdy and easy to put together. Look absolutely amazing! Professional and swift service! Thank you very much Tile Mountain!
L'entreprise a répondu
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Voir plus
L'entreprise a répondu
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Écrit par l'entreprise
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Coordonnées de contact
84 B&C London road, TN4 0PP, Tunbridge Wells, Royaume-Uni
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excellent
987 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The sample I requested arrived much…
The sample I requested arrived much sooner than I expected. The floorboard quality exceeded my expectations. When I am ready to install the floor I will buy the floorboard from Floorsave.
9 mai 2024
Réponse de Floorsave
Thank you for your review.
We are pleased that you like your sample so please let us know if you need any further help with your order.
Kind regards,
The Floorsave Team.
Fantastic flooring at a great price
Fantastic flooring at a great price. Quick delivery too despite it saying to expect it to take 21 days. Only complaint would be the attitude of the delivery driver but that is probably nothing to do with Floorsave. He was not happy that we lived on a busy road and his attitude was questionable!
7 mai 2024
Réponse de Floorsave
Thank you for taking time to review us. We do try to be honest with delivery times, some products can have a longer lead time but we will always let our customers know. Luckily this was much quicker for you. Apologies for the driver, we do use third party couriers and most are great.
Sorry yours was not, we will feed this back to the pallet company.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review.
Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
I ordered some different types of wood…
I ordered some different types of wood flooring samples and they arrived after one day!! Excellent service.
19 avril 2024
Réponse de Floorsave
Thank you for your review. We send out samples through Royal Mail so have to thank them when it goes well! Please let us know if you needed any more help.
Kind regards, The Floorsave Team.
Not for Scotland
I have not bought anything from you.
Your delivery charge to Scotland is ridiculous. I was going to buy SPC tiles for my new kitchen but in the end due to the charge you have become absolutely uncompetitive.
20 avril 2024
Réponse de Floorsave
Thank you for taking the time to review us. We have had to look at delivery charges to some postcodes after not increasing our prices and covering the difference.
Unfortunately we have to now pass on the actual cost as our goods have to go out on pallets to protect them from damage so can be expensive. Some postcodes are very expensive and I am sorry yours fell within that scope.
We have updated our website to give personalised quotes for some deliveries but we do understand if customers cannot proceed with their orders.
Kind regards,
The Floorsave Team.
Super friendly staff
Fran and Amanda are super helpful and gave professional advice to me. They are not selling you the most expensive one but just exactly what you need based on your budget. Thanks.
29 mars 2024
Réponse de Floorsave
Thank you for your kind review. We always try to find the right product for the customer, and can work to all budgets. We hope you are really happy with your flooring.
We are happy to advise in the showroom, by phone or email.
Kind regards,
The Floorsave Team.
The samples I ordered arrived the next…
The samples I ordered arrived the next day , superb
18 avril 2024
Réponse de Floorsave
Thank you for your review. We do rely on Royal Mail so are happy when their service is speedy! If people find themselves very last minute we can send out samples on an expedited delivery for emergencies! Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
The team helped me with my…
The team helped me with my calculations. They called to tell me about delivery and checked all was OK after delivery. The flooring is brilliant too and a very reasonable price. Perfect customer service.
11 avril 2024
Réponse de Floorsave
Thank you for your lovely review. We do out best to help with any technical questions, although sometimes have to defer to people more able than ourselves!
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for taking the time to review us. Please let us know if you need any more help.
Kind regards,
The Floorsave Team.
Delivery of the sample was prompt
Delivery of the sample was prompt
And looks a good quality flooring
10 mars 2024
Réponse de Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
I have recently moved and wanted…
I have recently moved and wanted various samples of flooring.
Floorsave sent me a sample, for free.
It arrived quickly and the sample was of good quality
11 mars 2024
Réponse de Floorsave
Thank you for your review. You can order up to 6 free samples to help choose your flooring. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review. We hope you are able to proceed with your flooring order soon.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Not opened my delivery yet but will…
Not opened my delivery yet but will respond when I do in about a months time
20 février 2024
Réponse de Floorsave
Thank you for your review, we hope you are happy once your flooring is laid.
Kind regards,
The Floorsave Team.
Second order and both handled really…
Second order and both handled really professionally by the team. I had to speak to them a few times they were really helpful and prompt with responses, I.e they called back with information when they said they would. Very happy with service provided.
13 février 2024
Réponse de Floorsave
Thank you for taking the time to review our service. We can be contacted by phone or email for any further information needed.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thanks for your review. We hope you are happy with the flooring.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review. We are happy to send out more samples to help with your choice, or larger samples to help you.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
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