Flowers & Plants Co. Avis 

I ordered flowers for a special occasion paid extra for a morning delivery over two weeks later and got a e-mail on the delivery day saying they would be delivered between 17:00 Hrs and 18:00 Hrs. I emailed customer service twice no reply then called twice. first call they would try and get them delivered before i left home at 13:30 Hrs Second call told they can not even refund they would have to pass it over to another team on Monday but they where quick in getting the flowers redirected back to them very poor service i will never use again 

Amazing customer service! My order was handled quickly, and the flowers were perfect.

The flowers were absolutely stunning and arrived on time! Very happy with the service.

Lovely flowers with vases. The flowers were fresh and the delivery was on time.

I ordered flowers from flowers and plants website from a photo of beautiful purple green arrangement. The flowers were arrived on time and exactly as described in the website. Thanks team for the wonderful bouquet.

The delivery was quick, and the customer service was excellent. Everything about this experience was perfect, and I’ll definitely order again.

I ordered flowers for a last-minute occasion, and the service was excellent! The flowers were delivered quickly and were absolutely gorgeous. I will definitely use this service again!

I had a wonderful experience with this flower shop. The bouquet was stunning, and it was delivered right on time. The flowers were fresh, and expertly arranged. The entire process was easy to navigate, and I was impressed by the friendly and helpful customer service team.

Orderd flowers for anniversary and it got delivered on time. Bright colour flowers and it was fresh and look similar to how it was mentioned in the website.

Flowers were fresh, colorful, and beautifully arranged-exactly what I hoped for. The customer service was very friendly, and I felt well taken care of throughout the process. I will definitely order again.

Thanks for the nice and fresh bouquet. The flowers were long lasting and fresh. My friends were happy with the bouquet.

The flowers were delivered on time and were more beautiful than I could have imagined. The arrangement was elegant and full of fresh, fragrant blooms. The entire process, from ordering to delivery, was smooth and hassle-free. Definitely a five-star experience!

Spent £40 on a bouquet for it to arrive with wilted flowers in and looking nothing like the image. Reported after 48 hours after visiting the person that had received them to be told they would only offer me a £10 store credit, I certainly will not be using these again.

Thanks for the wonderful bouquet. I have ordered for my uncle birthday and it was amazing.

Beautiful flowers and its fresh as displayed in the website. Timely delivery for my friend.

Nice and fresh flowers. The delivery was on time and the packing was nice. Thanks.

Absolutely disgusting company - worst experience I've ever had - this isn't even a legit business - it's a scam

If I could give zero stars for head office customer service and delivery, I would. I received delivered flowers as a gift. Not only were they delivered at 11:30pm which woke me up and is highly inappropriate, they were rotting and we needed to throw them out the next day. They offered us only a credit versus a refund and we had to argue for the full amount. We were told that all stores would be informed of our credit and we could just show the email correspondence. False. I needed to call head office and wait for an email to be sent. In my opinion it’s effectively stealing offering a credit for a product you never wanted and had a terrible experience with. As I said to them on the phone, I have no intention of ever giving them custom. Please avoid. Feels like a scam site and honestly how dare they just take money from people who complain about delivery times and rotten flowers.

Ordered funeral flowers a week in advance. Asked for them to be delivered before 11.00am
Got a phone the next day. My cousin, whose husband had not long had a stroke, received a phone call to say their were flowers left on the doorstep of the deceased house, she had to return to the house and take them to the cemetery. They had arrived at 2.30pm, 3.5 hours after I asked them. It seems they told the driver but he had many drop offs. Embarrassing and a joke, will not use them again. Very stressful.

Flowers never came from my mother’s birthday.