⚠️ Beware of this fraud travel agency– this company is a complete scam and they pretended to be Airlines. I booked a flight through them 2 months ago and they took my credit card details, but c... Voir plus
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Lisez les avis des autres
Shea came through with a desperate, last minute same day one way ticket during one of the busiest travel weeks after spending hours trying airlines and sites claiming to be checking literally hundreds... Voir plus
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I had a great experience working with Kate Smith. She helped me book flights to two different places, arranged hotel rooms at both locations, and set up a car rental where I could pick up the car at... Voir plus
L'entreprise a répondu
There was no waiting for assistance. Moreover, this representative l, Roger Head, addressed this situation professionally and very effectively. Our travel credits are soon to expire. My husband's surg... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Who we are? ‘FlySky9’ is a Travel Management Company located in Dallas Texas (USA). It is Founded by our CEO who is an Alumni of Harvard Business School. Our company has tied up with Travel Experts who are Smart, Innovative with over 10 years of Travel management knowledge and experience across globe. Mission Statement: To become the leading innovative and specialized travel management company by providing exceptional Travel experience to our customers. Vision: The world is one family, Our Vision is to ensure you, your friends & families travel safely and cost effectively with limitless connectivity and limitless possibilities. Core Values: Customer Experience | Trust | Professionalism | Reliability
Coordonnées de contact
75035-3185, Dallas, Etats-Unis
- admin@flysky9.com
- flysky9.com
4,5
Excellent
156 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
⚠️ Beware of Travel agency
⚠️ Beware of this fraud travel agency– this company is a complete scam and they pretended to be Airlines.
I booked a flight through them 2 months ago and they took my credit card details, but charged extra hidden fees without informing me. They never gave a clear breakdown of the cost, and after the transaction, I found out yesterday they took more money.
When I tried to contact them, they gave vague answers and refused to refund the extra charges. Their agent was misleading, and the support team was completely unhelpful.
I feel cheated and robbed. No one should trust a company that hides charges and steals from customers.
14 mai 2025
Avis spontané
Réponse de Flysky9
we never pretend to be an airline, we are independent travel agency accrediated by ARC. We sent all the ticket pricing and charges on which we have your accptance.
AVOID THESE GUYS AT ALL COSTS
I was totally misled to believe these guys were third party representatives for Southwest Airlines. I misdialed the Southwest Airlines number by one digit and got flysky9. When I asked them directly if they were representing SW and they told me yes. I needed to book a flight on SW for the next day. My southwest cost was $86.25. Their fee was $203.00. I had no idea i was booking through and agency that was going to tack on fees.
2 mai 2025
Avis spontané
Patience with anxious Passenger
Ron handled the reservation with knowledge and consideration of the third party and was able to provide customers with requested seat selection next to each other. Recommend to future customers.
22 avril 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Norris is great person to work with.
Norris explained very patiently the process. I am very satisfied with the service he provided.
13 avril 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Satisfied Customer!!!!I'd like to thank Roger for making my…
I'd like to thank Roger for making my Booking to London so easy!!!
Thank you!!
7 avril 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
I had to wait for the next day for my…
I had to wait for the next day for my funds and he help me a to reserve it thank ron
2 avril 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Positive experience
Roger was very friendly and helpful. Explained everything to me and answered all my questions. Appreciated his kindness.
26 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Live person who helped
26 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Kate
Kate, Responded so fast, professional
courteous demeanor throughout the call.
27 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Thank you Roger
Thank you, Roger, for your kind help in booking a wheelchair for my parents. You were patient and made the process easy. I really appreciate your support.
27 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Intelligent representative
She is a very intelligent representative and knew how to help get my flight ticket extended. Thank you
26 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Jerry Smith - Your best employee
I wanted to take moment to let you know what a jewel of an employee Jerry Smith is. I had an issue with my flight going overseas. I was missing my middle name the night before my flight. He was able to rebook me and fix my ticket so I could go on my trip with my company. Also, Jerry contacted me personally when the tickets were ready so I knew I was good to go. Also, coming home, I was having an issue with my contact tracing form. He was able to pull it up and fill it out for me, so I had the ability to check in for my flight. His service was personable and reassuring. He also gave me his phone number and email so I could contact him with any issue. Everyone of your employees should take a page from Jerry’s playbook. He is phenomenal. I can not thank you enough for all you did.
17 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Roger Head was the most helpful
Roger Head was the most helpful, polite, and knowledgeable person I encountered today. He talked me through reservation process and saved me money at the same time. He is a credit to your organization.
25 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
I used Flysky9 to make changes to an existing reservation.
I used Flysky9 to make changes to an existing reservation. Ron Williams was able to make these changes and avoid change fees charged by the airline.
25 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Kate Smith went above and beyond with…
Kate Smith went above and beyond with helping from one day to the next!! Thank her so much!!
25 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
Kate Smith
Great customer service very helpful and knowledgeable changing flight was smooth
24 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
My experience with Kate is great she so…
My experience with Kate is great she so good
21 mars 2025
Avis spontané
Réponse de Flysky9
Dear Customer,
We are incredibly grateful for your 5-star rating! Your kind words and support mean so much to us, and we’re thrilled to know you had a wonderful experience with Flysky9.
Your feedback encourages us to continue delivering the best service possible. If there’s anything we can do to make your experience even better, please feel free to reach out—we’re always here for you.
Thank you for being a valued customer. We look forward to serving you again soon!
Team
Flysky9
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