⚠️ Beware of this fraud travel agency– this company is a complete scam and they pretended to be Airlines. I booked a flight through them 2 months ago and they took my credit card details, but c... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
⚠️ Beware of this fraud travel agency– this company is a complete scam and they pretended to be Airlines. I booked a flight through them 2 months ago and they took my credit card details, but c... Voir plus
L'entreprise a répondu
Shea came through with a desperate, last minute same day one way ticket during one of the busiest travel weeks after spending hours trying airlines and sites claiming to be checking literally hundreds... Voir plus
L'entreprise a répondu
I had a great experience working with Kate Smith. She helped me book flights to two different places, arranged hotel rooms at both locations, and set up a car rental where I could pick up the car at... Voir plus
L'entreprise a répondu
There was no waiting for assistance. Moreover, this representative l, Roger Head, addressed this situation professionally and very effectively. Our travel credits are soon to expire. My husband's surg... Voir plus
L'entreprise a répondu
Who we are? ‘FlySky9’ is a Travel Management Company located in Dallas Texas (USA). It is Founded by our CEO who is an Alumni of Harvard Business School. Our company has tied up with Travel Experts who are Smart, Innovative with over 10 years of Travel management knowledge and experience across globe. Mission Statement: To become the leading innovative and specialized travel management company by providing exceptional Travel experience to our customers. Vision: The world is one family, Our Vision is to ensure you, your friends & families travel safely and cost effectively with limitless connectivity and limitless possibilities. Core Values: Customer Experience | Trust | Professionalism | Reliability
75035-3185, Dallas, Etats-Unis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My friend called Delta airlines and booked a ticket. Later she notices a charge from FLYSKY9 for service!!!
She had unknowing been switched to FLYSKY9!!!!
How is this possible? We reported the scam to the credit card. Watch out when calling an airline!

Réponse de Flysky9
Shea is very patient under very stressful situations.
He was not only understanding of my situation but excellent in resolving my issue. Def 5 stars.
Shea is an extraordinary flight advisor! She has helped my husband and I continually as we have booked our trip and worked thru various issues EWR - Geneva and return. She has bent over backwards to assist us and even remembers our names and flights from one of our calls to the next over time. We recommend that every one possible be exposed to her. She will help in a very constructive, open and honest way!
Being able to feel like someone in the background was working, just as hard for me as I would be for myself really makes the difference. Patient, accessible, engaged and receptive to my needs! My flight plans changes, my husband, my pet, and my plant, were taken into consideration.
The professionalism and customer service is priceless. We don’t get it like this anymore so thank you thank you and thank you for being there, but also putting up with my, crazy personality!
The Jacks
The best experience I could imagine.
Shea was so polite, helpful and very patient with me. She answered all my questions and got me the results I needed. I would highly recommender her to others. She was terrific. I am very happy, Thank you so much.
excellent customer service, problem solving, helpful
Addie was so incredibly patient and stayed with us throughout the entire process
We are very happy with his professionalism
Rich and Troyce Thome
I tried calling American Airlines but landed with Flysky9. They are a third party I got to know after the call ended but. Initially was scared but the way they treated me was so comforting. I gave them my credit card and they never miss used it. Rather they had an option to send me an invoice with a payment link too.
The tickets they sold were with amazing benifits.
I highly recommend flysky9 to my family and friends
Working with flysky9 agent was amazing. They solve every travel related problem so efficiently.
I had a complicated itinerary to prepare but their professional consultation and advice made it very very very simple and saved me a lot of money
Addie Brown did a great job for us. We had to cancel a trip because of Covid and had to get tickets to FL. Addie helped us so much. Thank you Addie for being such a great help. Lynda and Jim Coyle
"processing fees" for using e-credits, pretended to be Delta (without saying it tricky jerk) and will not refund me my credits since they have been used. If you see the skyfly9 hang up and try calling the direct airline. SAVE YOUR E-CREDITS and money! I am left feeling devastated and hurt by being misled. The hidden travel agent "Rani" raised his voice at me multiple times causing me to cry and pressured me to sign the contract.
Update: Called Delta and found out my call was intercepted by this scam. When I asked Flysky9 for a refund they told me to remove this bad review.
I worked with Eddie Brown... he was courteous and went thru great lengths to help accommodate my wife's medical needs and also provide the wheelchair services we would need. Thanks again!!!!

Réponse de Flysky9
I clicked on what I thought was AA customer service number via a Google search. I didn't realize that it went to a third party. They first tried to charge me taxes (which they shouldn't have), then somehow all of my AA credit was not in my AA account. When I asked when it would be returned to my account, NO RESPONSE. I got texts saying it was an Ecredit but absolutely no emails to support any of the transactions.
AA was able to find my credit & issue my tickets. I had to pay NOTHING extra to AA while this company tried to charge my credit card over $700!
(edited on 7/7/23 to note that AA resolved the issue)

Réponse de Flysky9
Customer representative flysky 9 Addie Brown was excellent in understanding and completing my Atlanta to Houston Hobby round trip reservations. His English was superb. Thorough and fluent conversation. He was pleasant to converse with for my booking!
I was recently struggling with changing my flight plans. I was in a foreign country and needed help fast. Addie Brown was fantastic. I was in a panic and unable find a path for my flight. Once Addie took over he assured me it was not problem. He immediately got to work and was able to find a flight for me quickly. I highly recommend Addie. He was professional and patient. I will be using Addie in the future and highly recommend him to anyone in a crunch while traveling!
Sheldon was really great! Very helpful and accommodating. He was excellent.
The language was very positive and amicable. Sheldon was fully aware how long the call was taking and tried to make both parties feel affirmed. He didn't depart from the call until all questions were answered and was very patient with me as I retrieved the information I needed to ensure this reservation change was in my best interest.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.