FOOTWEAR 4 YOU Avis 

96
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My very favourite sandals at a very reasonable price. Good all round service, I would use this company again.

Noté 4 sur 5 étoiles

Ordered 2 pairs of different sized shepherd slippers totalling £100. One pair fit, the other didn’t so I returned asking for larger size. No issue with initial order, returns proces, or replacement fo... Voir plus

Noté 1 sur 5 étoiles

Ordered a pair of Mephisto Rainbow which unfortunately had to return. Proof signed for, over 2 weeks later no refund, sent several emails and no response. Will raise a chargeback through my credit car... Voir plus

Noté 5 sur 5 étoiles

Brilliant customer service from Jeff. Shoes arrived quickly and well packaged. I rarely leave a review but after reading some of the reviews on this site I thought I would leave a bit of positivit... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

96 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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3,5

Tous les avis

(96)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent, helpful and friendly service. The team went above and beyond to fulfil my recent order. I have ordered from them several times during the last few years.
No hesitation in highly recommending them

4 juillet 2025
Noté 5 sur 5 étoiles

Excellent service

My partner bought some Mephisto sandals to replace some he had bought years ago. They fit well and he is delighted. The ordering process is so simple and the shoes are despatched almost immediately if they are in stock.

15 juillet 2025
Noté 5 sur 5 étoiles

Shoe service

I have had several pairs of shoes over the years, Always prompt service , and overall very satisfied, would buy again

18 juin 2025
Noté 3 sur 5 étoiles

Dissatisfied

The footware arrived quickly. Unfortunately the box showed a different size to that, that was on shoes.
I returned them and got a refund. I had asked for my postage to be reimbursed as the contents of box had obviously not been checked to see error. That didn't happen.

24 juin 2025
Noté 5 sur 5 étoiles

Excellent retailer of top quality…

Excellent retailer of top quality footwear. Since new owner James took over he has been exemplary in helping us with our purchase. So understanding and cannot do enough to please. Would recommend this company to anyone considering a purchase of top quality international footwear.

23 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM

Sandals still not received after two months. Seller has not responded to any of my emails and now, the emails are not delivering at all. I have raised a case with Paypal as this website/seller appears to be a scammer. AVOID!!!!!!!!!!!

17 mai 2025
Avis spontané
Logo de FOOTWEAR 4 YOU

Réponse de FOOTWEAR 4 YOU

Hi Izzy

First, I'd like to sincerely apologise for the difficulties you've had with your order and the long delay. My name is James and I've just taken over Footwear4You from the previous owner. Unfortunately during the takeover, we were enable to access customer service emails for a number of weeks. Which caused some challenges. This has now been rectified.

I'd be really grateful for the chance to discuss any problems with you and work to make things right. You can contact me at customerservices@footwear4you.co.uk Thanks James

Noté 1 sur 5 étoiles

I have received two pairs of shoes that…

I have received two pairs of shoes that do not fit me costing over £200.
I cannot find a telephone number for Footwear4You anywhere on their sites or elsewhere only an email address and they are not replying to any of my emails. Is this a scam company?
PS I have just seen that I have a 'delivery not possible' email saying that the email they give out does not exist. THIS IS DEFINITELY A SCAM

15 mai 2025
Avis spontané
Logo de FOOTWEAR 4 YOU

Réponse de FOOTWEAR 4 YOU


Hi Fiona

Thank you for the feedback. and I apologise that your emails were not delivered to customer service. My name is James and I've just taken over Footwear4You from the previous owner. Unfortunately during the takeover, we were enable to access customer service emails for a number of weeks.This has now been rectified.

Being the new owner of Footwear4You, I unfortunately, currently don't have a telephone line to call. (this I'm working on) You can reach me now on the customer service email.

I'd be really grateful if you could drop me an email. So we can check you have received a refund on the two pairs you returned. You can contact me at customerservices@footwear4you.co.uk
Thanks so much James

Noté 1 sur 5 étoiles

Do not buy from this website!

Do not buy from this website!
I received an email to say my order would be delayed until August but have not been able to reply to their email as the email address is no longer working. And there is no phone number to call!

14 mai 2025
Avis spontané
Logo de FOOTWEAR 4 YOU

Réponse de FOOTWEAR 4 YOU

Hi Sylvia

We apologise that your emails were not delivered to customer service. My name is James and I've just taken over Footwear4You from the previous owner. And i'm working hard to make sure our customers receive their product in a timely fashion. To prevents any delay in receiving your Mephisto shoes, going forward.

Unfortunately during the takeover, we were enable to access customer service emails for a number of weeks.This has now been rectified.

If you could drop me an email. So I can work to make this right. It would be very much appreciate.

You can contact me at customerservices@footwear4you.co.uk
Kind regards James

Noté 5 sur 5 étoiles

Quality slippers at a great price

Quality slippers at a great price. I wanted a pair of Shepherd of Sweden slippers to replace my well worn previous pair. After a quick search I found the ones I was looking for at Footwear 4 You at the best price around.

Order and delivery was straight forward and quick and the slippers are perfect. I did make one call to get an update on a refund for a second (larger) pair I’d ordered at the same time. After a quick friendly chat with the owner, Jeff he reassured my refund would be with me by the end of the week. True to his word, this was the case.

Thanks again for a great service. I’ll definitely be back in the future and wouldn’t hesitate to recommend Footwear 4 You

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Good experience and lovely slippers!

I placed my order for reduced slippers and they were with me within a couple of days and well packaged. No issues at all. It would be worth checking whether items are in stock and ready to ship as no doubt a wait will be involved if not which other reviews seem to suggest. I however was delighted with the service I received from Footwear4You.

1 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Still waiting for my refund ....

Ordered some Mephisto boots before Christmas. They arrived in a very battered box. Weren't right so I sent them back tracked delivery and they were definitely delivered. No refund two months later. Have emailed to chase this, no reply. Wish I'd read other reviews before parting with my money! They sell very expensive shoes so you would expect much better service.

30 janvier 2025
Avis spontané

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