forefrontdermatology.com Avis 

Despite being on time for my appointment as well as completing check in at home, they call back appointments scheduled AFTER me. I inquired with the receptionist if I was really checked in and she explained “it’s just the way the paper falls.” What does that even mean? How insignificant am I to you? Then the nurse-like lady became angry because she told me that I was there for ZEEMA follow up & I don’t know what that is. Is that a medicine? A disease? “It’s in your notes!” she exclaimed and then slammed the door on her way out. That was all it took to trigger my Panic Disorder. I began shaking, crying; it was humiliating & is irrational to the rational.…I had to request that she NOT return to my exam room. I couldn’t get out of there fast enough! The staff could benefit from empathy training as well as professional development on working WITH the mentally disabled so as not to unnecessarily create a threatening environment for a patient. Definitely do NOT call the number they give you. Forefront just got rid of the Americans and outsourced the call center to another country that doesn’t speak English as a first language. They put you on a ‘hold’ and the phone disconnects. The office never gets messages and/or returns calls. I consider Forefront to be unAmerican and wish they would return their call center here. It’s a necessary connection for patients receiving treatments or needing their prescriptions. Bring the call center home and hire back our citizens.

Stay away from this company. They bought the dermatology practice I have been going to for years. After my first appointment with this new owner, where I paid my $40 co-pay, they sent me a bill for $1,250. After spending half-a-day of my time to clear that up, or so I thought, they just sent me another bill for $223. They are either incompetent or fraudsters.

Very poor service a complete waste of time I would not trust a word that comes out of any of them. I had a visit with Dorissa Lea Brivchik she was rude and lied to me. They are over charging for services not provided. let's not talk about trying to talk to them about it. they just get even ruder and lie more. Stay away. UPMC should not be sending people here. I hope they get a big kick back.

Canceled my appointment 2 hours prior to the appointment time. Very unprofessional. Already had child care at my house to watch my kids so i could go. Ride was about to leave to come get me. Now i had to pay for childcare and not even get to go to the appointment. Will not go back to them. Now i have to go to the er and see if theyll remove a cyst on my back that is very painful

I highly recommend avoiding this place! My coworker and I went here because it was conveniently close to our office and the doctors were in-network with our insurance.

We were assured that the appointments we scheduled would be fully covered by our insurance. I had a check-up for athlete's foot, and my coworker had one for hair loss.

However, what they failed to mention is that none of the lab work was covered. I received a bill for $432, and I never even got the test results. My coworker's bill was $900 for the same situation.

I've called the office multiple times and left several messages, but no one answers. The voicemail promises a call back within 24 hours, but we never received any response.

Don't waste your hard-earned money here at the berwyn location

I'm not one to leave messages but this time I can't stand how angry I left there and so that it doesn't happen again to someone else. I have been working for this appointment since December 2024 because for my health insurance I needed a referral that only lasts 1 month, when I was finally able to get it, I proceed to make the appointment and the person who attended me did not realize that She gave me the appointment for a date that the referral was going to be expired. I arrive 15 min. early on the day of the appointment, the lady on the front tells me to start filling out some paperwork for a new patient and they know that it takes a while, and the secretary waits for me to finish and tells me that the REFERRAL is EXPIRED??? What office waits on the same day as a patient's appointment to tell them that their referral is expired. Well, she tells me to call my primary care physician so I can get another referral for today. Not believing that they have made an appointment with the expired referral, I call my doctor, and I manage to get him to fax another referral, and I sit in the lobby to wait, and I see that no one does anything in the office. I stand up to them to ask if the fax number I gave them was the correct one and the secretary tells me in that moment that the 15 minutes of grace have passed so that the doctor could see me today. I COULDN'T BELIEVE IT. I told her that how was it possible that this was NOT MY FAULT that the person who made the appointment did it knowing that the referral was going to be expired and the most that bothered me was that the secretary would see me sitting there and NOT TELL ME THAT THEY COULD NO LONGER SEE ME. I WILL NEVER GO TO THIS PLACE.

I was rushed through my visit. Several ladies were in my room at once and that was uncomfortable. This provider is in my network and an abnormal mole was removed during my visit. I was billed a very large amount for the lab services bc an out of network dr was used. That was not my doing. Forefront made that mistake and I am still fighting with insurance and trying to get forefront to adjust bill. My date of service was 3/29. Beyond ridiculous. I am so frustrated and have had so much anxiety over this bill. I need help with it. Advocating for myself has gotten me nowhere. I am going to have to call an insurance advocate next.

STAY AWAY FROM THIS PLACE.

1. You think you’re making an appointment with an actual doctor. You’re not. You’re seeing a nurse.
2. They don’t even know why you’re there, despite the reason given for booking the appointment. If you decide to have an actual procedure done, this is yet another appointment with another person. Leading to …
3. BILLING. They miscode the visit, leading to an exorbitant bill that the insurance won’t pay. Billing is beyond rude on the phone and doesn’t correct the problem - no matter how many times you call.

GO ELSEWHERE.

During my recent visit to Forefront Dermatology in Chesterfield, MO, I was disappointed by the unexpectedly high cost of wart removal. Moreover, I felt excluded as a parent, and my 13-year-old daughter was uncomfortable with the doctor’s sole focus on her.

Run just run as fast as your little legs can take you!!! This place is awful! Had nail removed no meds no antibiotics no follow up either my wound is still bleeding it’s been almost a month called office to advise I am bleeding no one bothered following up after vm! Post review get someone to tell me email here I do and the lady asked me what I wanted them to do!!!! Worst place I’ve ever had the displeasure of visiting please run! Read reviews for yourself, I failed and visited beforehand and regret this wholeheartedly!!!

We go to Tennessee River Dermatology in Athens, Alabama. My husband was billed for 2 surgical procedures at 800.00 for 2 spots burned off with nitrogen by the nurse practitioner. I called billing they said the correct codes were billed and the office manager Leslie said they couldn't correct the claim since a 3rd party biller Forefront Dermatology does their billing. This is flat out fraud! I am on with UHG as we speak filing an appeal and requesting a utilization review. Forefront manager Lewis M. replied with a link to contact them directly. When I searched that link nothing comes up. We will definitely not be going back!

Took my money and left. The appointment lasted 10 minutes. Paid 178 dollars for a doctor who did not even care. Doctor clearly was not knowledgeable about my situation and didn’t refer me to someone who was knowledgeable. All I wanted was a discussion about PRP. He told me this, “the only thing he could do was get me finasteride.” I was not in there because the treatment I was already doing wasn’t working, it is. The problem is that I was exploring PRP options and he basically cut me off did not listen. Very irritating. And he was a jerk in my opinion. Find somewhere else. The doctor didn’t even know he didn’t have a clue. Jokes on me setting up an appointment at this office.

After a visit to a medical office months ago, I called customer service for an explanation of the continued and inflated billing this company sends. Apparently an office in Milwaukee handles the billing. The response was unsympathetic and shrill, and the invoicing, as so often in the medical industry, was difficult to read, incomplete and insufficient for payment until further documentation arrived. Mismanaged and not there to serve the customer . . . and we are forced to tolerate this because we need the medical service? Bottom line: Overpriced, under-serviced, money hungry. Another medical care grab for the patient pocketbook. Where is the "care" part of medicine when it is all about the money?