Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Delivery was delayed without communication as to why or when the obelisk would be delivered. Chat functions weren't working and there was no response to the online form. Eventually got a call bac... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My arch was initially delayed and I was a bit concerned about not being able to find out delivery information. However, this was taken up by their team who were apologetic about this and went out of t... Voir plus

Noté 5 sur 5 étoiles

I ordered a wooden bench as it was the best price I could find at any Garden Centre / Retailer. Good service although there was a problem with the courier (Parcel Force) as the tracking number quoted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wasn’t quite sure what to expect when I ordered the plant stand, but I was pleasantly surprised by the quality and craftsmanship. The materials feel sturdy, and the workmanship is clearly of a high... Voir plus

À propos de l'entreprise

  1. Jardinerie

Écrit par l'entreprise

Greener Garden Products At a Glance At Frankton's, we have simple aim: to show gardeners that greener products needn't compromise price and function. To do this, we searched through hundreds of products that gardeners need, then we tested them against our own Sustainability Labels. Only the best join the Frankton's family, meaning you can shop with peace of mind.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Fantastic communication with the…

Fantastic communication with the company, good quality goods. However I would say that the ground fixings for the Buckingham arch could be designed better, it was incredibly difficult to fix them and we are having to spend extra money on some better fixings to add more stability. Otherwise we are very pleased and would recommend this company.

2 avril 2025
Noté 5 sur 5 étoiles

Sturdy quality item

Great product. Sturdy metal arch in ready to rust finish, easy to construct delivered within a week as expected. Comes with ground spikes for fixing into soil, looks great.

1 avril 2025
Noté 5 sur 5 étoiles

I found Franktons very pleasant and…

I found Franktons very pleasant and easy to deal with. My Hotbin did go astray but as soon as the problem was identified it was sorted very quickly and efficiently and arrived just in time for my husband’s birthday. Thanks to helpful instructions it is now set up at the bottom of the garden and we are looking forward to our first batch of compost

18 mars 2025
Noté 5 sur 5 étoiles

Love the Arch

Love the Arch. It’s beautiful and looks very strong. I haven’t had time to put it into the ground yet but am looking forward to seeing it up.

7 mars 2025
Noté 5 sur 5 étoiles

Peter was so helpful

We decided to buy from Franktons in the first place after searching online and in garden centres.
We were on a budget but didn’t want flimsy.
Anything of similar size was a lot more expensive and we couldn’t see why.
Ok, it’s a risk, we couldn’t see it or touch it but it looked sturdy and the feedback was good.
Due to all ordering being on line and us having a holiday booked we were quite specific with delivery options, we couldn’t find anyway of stating this online (we were wrong) so we found a phone number.
Peter was super helpful, polite and kind, gazebo delivery was timely, packaged well and even after we found the instructions were missing Peter came to the rescue again.
It took an early 70’s couple 3 hours to erect, it went together well with no extra pieces at the end 👍
We would recommend

11 mars 2025
Noté 5 sur 5 étoiles

A very professional company to deal…

A very professional company to deal with. I shopped online, product despatched quickly but got held up/lost in DPD system so Frankton's despatched a replacement which arrived within 2 days. Superb service. Definitely recommend buying from them

11 mars 2025
Noté 5 sur 5 étoiles

Exception quality item

Been looking for a quality bird feed. Many you can buy in garden centres are light weight and rust within know time. This is an heavy duty, very well
Made item and worth every penny.
Easy to order, fast delivery, you won’t be disappointed.

15 février 2025
Noté 4 sur 5 étoiles

The Archway is great

The Archway is great, 2 little things stop it being at the top. no paper work how to put together , and a receipt also not delivered when exspected. ( l know that was not up to you) Thankyou.

6 février 2025
Noté 5 sur 5 étoiles

Terracotta Herb Planter

The terracotta herb planter is just so lovely! It’s a lot deeper than I expected, perfect for a growing my favourite herbs.

I am tempted to get another…

27 janvier 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus