Freedom Destinations Avis 

2 681
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I contacted Freedom Destinations as I found them online and they cover worldwide travel. I was interested in booking a Scenic train journey in New Zealand. Kate dealt with my query and had first ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I initially contacted freedom destinations about hiring a motor home in the south island of New Zealand. I have been very impressed on the work the staff then did to help me organise the majority of o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vicky was great talking us through our holiday, what we wanted out of it and what we wanted to see and do. We had spent so long trying to research and organise the trip ourselves and not getting very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just booked the Kenyan Adventure Safari. Very professional company and they have been very helpful and provided lots of information to enable me to book the right trip for me. Really great valley trip... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages

Écrit par l'entreprise

Freedom Destinations is one of the UK's largest independent travel companies, with over 25 years of experience creating tailor made long haul holidays to destinations including Australia, New Zealand, Africa, Asia, the USA and Canada. Throughout the planning process, you will have have a dedicated Travel Consultant, and each of our consultants have first-hand experience of the destinations they sell. Your Freedom Destinations holiday is fully ABTA and ATOL protected. Our ATOL number is 6299 and our ABTA number is W5359.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,9

Tous les avis

(2 681)

539 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First class customer service

We have just booked our second trip with Freedom Destinations and could not be more happy with the friendly, professional service that we receive every time we contact them. On booking the trips we feel the travel consultant really listened to what we wanted to include and they went above and beyond to make the trips an amazing experience at a very competitive price. I would Highly recommend Freedom Destinations for your next adventure.

7 août 2026
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Réponse de Freedom Destinations

Hi Paul, thank you for your kind comments. I am so glad to hear we have been able to plan another holiday for you. Thank you for continuing to trust us with your holidays!

Noté 5 sur 5 étoiles

Fantastic help finding a new holiday after a very last minute cancellation with another company

I contacted Freedom after our holiday was cancelled one hour before boarding our flight to South Africa. Neelam was sympathetic to our situation and spent a lot of time looking at very last minute options for a new trip. I can't rate Neelam highly enough, she was wonderful, took time to listen to us, looking at various options and making last minute adjustments to our itinerary. Our holiday is back on thanks to Neelam at Freedom, and the whole booking process was easy and stress free with clear information and helpful guidance on everything. Since booking I have contacted Neelam with lots of questions, all of which have been answered promptly and clearly. If the trip goes as smoothly as the booking process we will be very happy.

27 juillet 2026
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Réponse de Freedom Destinations

Hi Emily, thank you for your lovely review. I am so glad to hear that Neelam was able to help you and get your holiday back on track! I will be sure to pass along your kind comments as I know Neelam will appreciate them.

Noté 5 sur 5 étoiles

I’d reccomend freedom destinations to everyone.

Right from the first conversation Megan knew exactly what we wanted . Megan put together a wonderful package and took the hard work out of planning a holiday. Communication was frequent and very clear with Megan putting us at ease . Booking was easy the service was polite and professional. My mum and i are really looking forward to our holiday

6 août 2026
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Réponse de Freedom Destinations

Hi Jacqueline, thank you for your kind review. It is lovely to hear that Megan looked after you so well and helped plan a lovely holiday for you and your mum. Thank you for trusting us with your trip!

Noté 5 sur 5 étoiles

Highly recommend Maritha and the team…

Highly recommend Maritha and the team at Freedom who helped me put together a trip to South Africa
Maritha was delightful to work with, swift and honest in response, understood our needs and able to give us knowledge about the are and advice , would definitely use Freedom again, thank you

29 juillet 2026
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Réponse de Freedom Destinations

Thank you for your kind comments. I am so pleased to hear Maritha has looked after you so well and I will be sure to pass your kind comments along to her as I know she will appreciate them. Thank you for travelling with us.

Noté 5 sur 5 étoiles

Our enquiry was dealt with by Jazzmin…

Our enquiry was dealt with by Jazzmin in the Asia department who could not have been more helpful and attentive to our queries. We were very impressed by the service we received from her.

5 août 2026
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Réponse de Freedom Destinations

Hi Cathy, thank you for your review. I am glad to hear Jazzmin, one of our Asia specialists has been so helpful and looked after you so well. Thank you for booking with us.

Noté 5 sur 5 étoiles

Building Memories

Fd is one of the best companies i have dealt with, they are prompt, knowledgeable, helpful and nothing is too much trouble. This is my second bespoke designed holiday; Ellie on the New Zealand Desk and latterly James on the Canada desk are superb and a credit to the organisation. Oh.. and lastly they are very competitive rates,

5 août 2026
Avis spontané
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Réponse de Freedom Destinations

Hi Brian, thank you for your kind comments. It is so lovely to hear that you have booked another holiday with us, thank you for trusting us with your holiday!

Noté 5 sur 5 étoiles

The assistance and patience shown by…

The assistance and patience shown by your agents throughout the planning and booking process was first class. Special thanks to Courtney.

4 août 2026
Avis spontané
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Réponse de Freedom Destinations

Hi Chris, thank you for your review. I am glad to hear we have provided a first class service for you. I will be sure to pass your kind comments to Courtney.

Noté 5 sur 5 étoiles

Excellent service from Vicki

Excellent service from Vicki, very knowledgeable and attentive

28 juillet 2026
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Réponse de Freedom Destinations

Hi Jacquie, thank you for your review. I am glad to hear Vicki has looked after you so well, thank you for booking with us.

Noté 5 sur 5 étoiles

Returning customer

Returning customer
Kate listened to our needs & facilitated our booking.
Very patient as it has involved some detailed plans.

4 août 2026
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Réponse de Freedom Destinations

Hi Jane, thank you for your review. This is lovely to hear and I am glad we have been able to assist you for another trip! Thank you for travelling with us.

Noté 5 sur 5 étoiles

New Zealand self drive camper van

Completed an online enquiry for a self drive camper van trip to NZ, Received a call back from Jadie who was very polite and helpful, discussed the length of trip 4 weeks in NZ with a stopover in Bali on way home along with dates we would like to travel, Jadie contacted me following day with an itinerary and quote and talked me through it, I contacted Jadie by phone and email over next 3-4 days to fine tune the itinerary and to make some flight changes and Jadie was very helpful and prompt in all my requests and provided me with the perfect itinerary, the booking process was clear and easy and we received the paperwork quickly. Both Jadie and the admin team were extremely helpful and supportive.
The website also provides lots of useful information to help you plan your holiday, I would definitely use Freedom Destinations again and recommend them to anyone.

25 juillet 2026
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Réponse de Freedom Destinations

Hi Paul, thank you for your generous feedback. It is great to hear Jadie and our admin team were so helpful during your booking process and were able to plan a great itinerary for you. Thank you for trusting us with your holiday.

Noté 5 sur 5 étoiles

First rate service from start to finish!

We decided to do a road trip in Canada and submitted an enquiry to Freedom destinations. We received an intinerary the next day which we were able to discuss with the agent and amend it to our particular wishes. The booking process was uncomplicated and we received advice and support when needed.
Once we arrived in Canada, everything just worked! All hotels, car hire and activities were trouble free and stressless! I would highly recommend Freedom Destinations and would certainly utilise their services again in the future.

1 août 2026
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Réponse de Freedom Destinations

Hi Rob, thank you for your lovely review. I am so pleased to hear you enjoyed you time away in Canada, I hope you have returned with plenty of memories. Thank you for travelling with us and we look forward to helping with your next adventure!

Noté 5 sur 5 étoiles

Highly Recommended

Maritha our travel consultant was really friendly and listened to our requirements. She came back to us quickly with the holiday that ticked all the boxes and answered all our questions.
Highly recommend Maritha, such a lovely lady and pleasure to deal with her and Freedom Destinations
Great Job

29 juillet 2026
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Réponse de Freedom Destinations

Thank you for your review. It is so lovely to hear Maritha has looked after you so well when planning your holiday. I will be sure to pass your kind comments along as I know she will appreciate them. Thank you for booking with us!

Noté 5 sur 5 étoiles

Nothing to much bother

Booking was so easy, Vicki was amazing, pricing different dates and plane seats. Holiday not till 2028 so here's hoping all goes as well by the time our holiday comes.

23 juillet 2026
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Réponse de Freedom Destinations

Hi Sandra, thank you for your review. I am so glad to hear Vicki was so helpful when planning your holiday. Thank you for trusting us with your holiday.

Noté 5 sur 5 étoiles

Easiest way to book a holiday

The whole experience from seeing the holiday and then planning it was made so easy with the expert advice given

30 juillet 2026
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Réponse de Freedom Destinations

Thank you for your review, this is lovely to hear.

Noté 5 sur 5 étoiles

USA holiday

Alice is amazing, really understanding, and has organised an amazing holiday for us!! Thankyou 😊 if you want a holiday to remember, this company will give you just that.

22 juillet 2026
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Réponse de Freedom Destinations

Hi Lorraine, thank you for your review. It is so nice to hear Alice has planned a lovely holiday to the USA for you. Thank you for booking with us.

Noté 5 sur 5 étoiles

Easy Process

Very helpful on the phone and made the booking very easy to complete. The paperwork was very comprehensive.

21 juillet 2026
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Réponse de Freedom Destinations

Hi Beverly, thank you for your kind comments.

Noté 5 sur 5 étoiles

Easy/straight forward

The travel organisation has been more than helpful to date.

28 juillet 2026
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Réponse de Freedom Destinations

Hi John, thank you for your review, this is great to hear.

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