Freedom Destinations Avis 

2 681
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

I contacted Freedom Destinations as I found them online and they cover worldwide travel. I was interested in booking a Scenic train journey in New Zealand. Kate dealt with my query and had first ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I initially contacted freedom destinations about hiring a motor home in the south island of New Zealand. I have been very impressed on the work the staff then did to help me organise the majority of o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vicky was great talking us through our holiday, what we wanted out of it and what we wanted to see and do. We had spent so long trying to research and organise the trip ourselves and not getting very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just booked the Kenyan Adventure Safari. Very professional company and they have been very helpful and provided lots of information to enable me to book the right trip for me. Really great valley trip... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages

Écrit par l'entreprise

Freedom Destinations is one of the UK's largest independent travel companies, with over 25 years of experience creating tailor made long haul holidays to destinations including Australia, New Zealand, Africa, Asia, the USA and Canada. Throughout the planning process, you will have have a dedicated Travel Consultant, and each of our consultants have first-hand experience of the destinations they sell. Your Freedom Destinations holiday is fully ABTA and ATOL protected. Our ATOL number is 6299 and our ABTA number is W5359.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 681)

539 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First class service

Every time we have booked a holiday with Freedom Destinations we have experienced first class service. This time has been the same. Jazzmin has been brilliant, and very patiently coped with various alterations we made to the itinerary due to our changes of mind. Thank you.

17 août 2026
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Réponse de Freedom Destinations

Thank you for your kind comments. I am glad to hear Jazzmin has been so helpful with your booking. Thank you for travelling with us!

Noté 5 sur 5 étoiles

Excited to explore New Zealand

My husband and I are planning a big trip, having used Freedom before we had confidence in contacting them again.
Megan was very knowledgeable and helped in the decision making process. All telephone and email communication was prompt and helpful.
Megan was very patient and offered informed suggestions, she made the whole process easy.
As it was a big trip we contacted another travel company who definitely fell short of expectations coming in at a higher price with an inferior trip.
Well done Freedom and special thanks to Megan for making the trip we had dreamed about a reality.

13 août 2026
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Réponse de Freedom Destinations

Hi Lorna, thank you for your generous feedback. I am glad to hear Megan, one of our Australia and New Zealand specialist, looked after you so well and helped book a lovely holiday for you. Thank you for trusting us with your holiday!

Noté 5 sur 5 étoiles

For what I wanted

For what I wanted, it was very simple and extremely well executed by my appointed agent, Kate. I couldn't fault how she handled my requests and questions.
A first class service which is becoming a rarity these days!

15 août 2026
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Réponse de Freedom Destinations

Hi Sandy, thank you for your review. I am glad to hear Kate has looked after you so well. Thank you for travelling with us.

Noté 5 sur 5 étoiles

Staff are amazing

I have used Freedom Fedtonation before and returned because I had a very positive experience before.
I have not been disappointed this time. Your staff are extremely professional and pleasant and genuinely helpful and they make the process simple.

14 août 2026
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Réponse de Freedom Destinations

Hi Samantha, thank you for your review. I am glad to hear we have been able to help with another holiday for you and I hope there is many more to come in the future!

Noté 5 sur 5 étoiles

Very professional company would certainly book through them again

Telephone calls were answered quickly and dealt with in a friendly professional manner.
Courtney the lady who organised my holiday to Canada was extremely helpful throughout and gave me some good advice helping us decide the places we wanted to visit in Canada. Thank you Courtney for all your guidance & support in helping us book our trip to canada.

1 août 2026
Avis spontané
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Réponse de Freedom Destinations

Thank you for your kind review. I am glad Courtney was so helpful with your booking - I will be sure to pass your kind comments across to her as I know they will be appreciated! Thank you for booking with us.

Noté 5 sur 5 étoiles

Always a pleasure

Always a pleasure to deal with this company. Given excellent suggestions for the trip and they are happy to customise. Used them on several occasions for our long haul trips and so far everything has gone very smoothly. Staff are very friendly and knowledgeable and communication is efficient.

14 août 2026
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Réponse de Freedom Destinations

Hi Ellen, thank you for your kind comments. It is lovely to hear that our team look after you so well. Thank you for continuing to trust us with your holidays!

Noté 5 sur 5 étoiles

Best booking experience ever

I stumbled on Freedom Destinations but wish i had found them years a go. Their understanding of what I wanted alongside great partner connections and knowledge of the destination made the whole booking process painless. I’ve never had a travel booking that has gone so smoothly and left me feeling totally reassured. A big shout out to Kate who has been fantastic

12 août 2026
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Réponse de Freedom Destinations

Hi Clare, thank you for your kind comments. I am so glad to hear we have been able to help plan a lovely holiday for you. I will be sure to pass your comments along to Kate who I know will appreciate them. Thank you for travelling with us!

Noté 5 sur 5 étoiles

Many thanks to Abbie

Many thanks to Abbie for her friendly and helpful manner in arranging our holiday. It was a pleasure dealing with her.

12 août 2026
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Réponse de Freedom Destinations

Hi Bryan, thank you for your review. I am glad to hear Abbie looked after you so well - I will be sure to pass your kind comments across to her!

Noté 5 sur 5 étoiles

Listened to our requirements and…

Listened to our requirements and tailored our holiday accordingly, didn’t pressure us to make a decision, prices reasonable, communication good and staff friendly and knowledgeable - overall very pleased with service.

5 août 2026
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Réponse de Freedom Destinations

Hi Lindsay, thank you for your review. I am glad to hear our team have looked after you so well, thank you for booking with us.

Noté 5 sur 5 étoiles

I saw the advert on Facebook which…

I saw the advert on Facebook which really goes against the grain for me but I thought let’s give it a try. Jadie was professional and polite not pushy and did everything she said she would. Quotation sent by email with no hidden extras. 5* will definitely use again

5 août 2026
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Réponse de Freedom Destinations

Hi Robert, thank you for your review. It is lovely to hear Jadie has been so helpful when planning your holiday. Thank you for travelling with us.

Noté 5 sur 5 étoiles

Brilliant customer service

A young lady called Allie. She knew her destinations and listened to out requests. Absolutely amazing.

11 août 2026
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Réponse de Freedom Destinations

Thank you for your review. I am glad to hear that our team has been so helpful and I will be sure to pass along your kind comments!

Noté 5 sur 5 étoiles

Fantastic service from the advisor

Fantastic service from the advisor in supporting developing an itinerary for our Australia trip. The called when they said they would, responded to emails promptly and advised on a route which was best in our multi centre trip. Would definitely recommend the company

11 août 2026
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Réponse de Freedom Destinations

Thank you for your review. I am so glad to hear our Australia experts looked after you so well and planned a lovely holiday for you. Thank you for booking with us.

Noté 5 sur 5 étoiles

Caroline

Caroline, north America specialist has been fabulouscso far, can't wait for our trip!

11 août 2026
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Réponse de Freedom Destinations

Thank you for your kind review. It is great to hear Caroline has looked after you so well.

Noté 5 sur 5 étoiles

You will travel with confidence using this company.

They have specialists for the zone you wish to travel to and if you wish can compile a bespoke holiday just for you, multi centre too if you wish. They’ll even set up transfers, tours and excursions too. Very easy to contact and I’m very impressed that they not only choose quality hotels at the level you ask for, they get you decent rooms too. Highly recommended. Thank you Sam for your assistance.

11 août 2026
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Réponse de Freedom Destinations

Hi Martin, thank you for your kind review. It is lovely to hear that our specialists looked after you so well, they are all very passionate about their destinations! Thank you for trusting us with your holiday.

Noté 5 sur 5 étoiles

The travel agent actually “read my…

The travel agent actually “read my mind” and booked me the most beautiful room with a bathtub 😁🙏❤️, which I forgot to mention.
Thank you so much for everything, a brilliant job- logistics, speed, and like I said- actual listening to the client❤️

3 août 2026
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Réponse de Freedom Destinations

Thank you for your kind review. I am so glad to hear you enjoyed your time away and our team were so helpful in planning your holiday. Thank you for travelling with us!

Noté 5 sur 5 étoiles

Our trip to NZ...

Contacted FD amongst other travel agencies for a trip to New Zealand. FD stood out as best at understanding our requirements and to bring our ideas to reality without breaking the bank. Communication and contacts are excelelnt and really looking forward to our tailored trip

10 août 2026
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Réponse de Freedom Destinations

Hi Nick, thank you for your kind review. I am glad to hear that we were able to help plan a lovely rip to New Zealand for you. Thank you for trusting us with your holiday!

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. The consultant was very helpful, listening to our preferences and advising us on options. We are very pleased with the final proposal.

8 août 2026
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Réponse de Freedom Destinations

Hi Neil, thank you for your review. I am happy to hear that our team were so helpful with planning your holiday, thank you for choosing to travel with us!

Noté 5 sur 5 étoiles

So far so good

So far so good. Friendly efficient staff
Holiday arranged very quickly

8 août 2026
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Réponse de Freedom Destinations

Thank you for your review, this is great to hear.

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