FreshElectricalSolutions Avis 

603
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

They were there from start to finish. I have had of other companies not issuing documents needed but Fresh done and issued all smoothly. Install guys were amazing. The Sales person even followed up... Voir plus

Noté 5 sur 5 étoiles

Fab experience end-to-end. Leo visited to talk us through the idea, no pressure, all very simply laid-out. Communication was clear, everything was done when they said it would be, and what's best of a... Voir plus

Noté 2 sur 5 étoiles

Sales/Survey Guy was excellent. It’s a shame that the others didn’t follow. Installers unreliable and very messy and didn’t clear up after themselves. Scaffolding company awful. Damaged our satellite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Used this company 18 months ago and had a faultless install, however I have now had a fault with my wifi caused by changing router/supplier. I contacted Fresh Electrical Solutions and they were very h... Voir plus

À propos de l'entreprise

  1. Société d'énergie solaire

Écrit par l'entreprise

Fresh Solar UK is the trading name of Fresh Electrical Solutions Ltd. As a family run solar energy business, we are accredited MCS installers, and registered with HIES, EPVS and the NAPIT. Working in the industry for over 12 years and based in Essex, Fresh Electrical Solar have become one of the UK's largest solar installation companies. With teams working across the UK installing residential and commercial solar panel systems, helping customers make savings on their energy bill. We work closely with the industries largest solar manufacturers like FOX ESS,TESLA, and sUNPOWER to ensure the systems we install for our customers systems produce the maximum output, efficiently for a long time. At Fresh Solar you will find we give our customers honest, transparent advice to ensure your solar panel solution is right for both you and your home or business. Call us on 01268 214801


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4,4

Excellent

TrustScore 4.5 sur 5

603 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(603)

99 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

EXCELLENT FEEDBACK

I have had several quotes from numerous solar provider but fresh solar was moderate,good finance plan at a reasonable rate,Installation was super fast and necesary precaution was taken into consideration during installation.Chris was also helpful right from when He visited my house even when He lost his father He was still attending to my request.This was selfless for me and I commend it.In all fresh solar is amazing as I no longer pay exorbitant money for electricity.I rate them 10/10

12 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Leo was brilliant

Leo was brilliant, helping us through discussions about installation and explaining everything thoroughly. All work proceeded smoothly and on schedule with the installers being very polite, courteous and respectful.
Lovely company to work with.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fresh Electrical Solutions Ltd GREAT !

Following an installation I had 2 years ago, set up by Lyn Spreadbury, which was a great experience from start to finish, I contacted Lyn again to come out and quote for my parents house.
Once again, Lyn was great from start to point of their installation, explaining all options and answering all questions my parents thru at her. (She knows her stuff)
10 solar panels & battery were very quickly installed to a very high standard, by the great team of installers.
10/10 well done Fresh 👏

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve been so pleased we went with Fresh…


I’ve been so pleased we went with Fresh Solar. Initially it was the longer warranties and the way Steve answered my questions, that made me go with Fresh Solar. As I moved through the process I realised what a professional team I had chosen. The fitters Tom and Tom, and Electrical Engineer Craig arrived promptly in Fresh Solar vans each day and got straight to work after taking me through the plan and cable routing options. The job they did was just perfect and the result was really tidy and looks great. Even though I asked lots of questions they patiently took me through the answers with detailed explanations. From the admin side Kelsey, was totally on the case, even answering my emails and submitting my DNO application on a Saturday. As a result my DNO was approved less than week after commissioning. Amazing! . Thank you so much Kelsey and the whole Fresh Solar team. I could not recommend you guys enough.

20 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service

From initial proposal to installation I can not fault them. They did what they said they would do and when they said they would do it. Installation team where great even under the trying weather conditions. Early days yet but initial numbers looking very good. Thanks Leo, Darren and team.

30 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Had these come round and install

Had these come round and install, bit pricey but went with them. Not enoungh room on roof for panals quoted.Since 2021 havnt saved anything infact energy bill has doubled. Contacted them to sort out and they wanted over £100 fof callout. No after sales service at all, changed internet recently and zero help. avoid at all costs. Excellent sales team but zero help after

26 janvier 2026
Avis spontané
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Réponse de FreshElectricalSolutions

Hi Ray, Thank you for your email. If an engineer has to be sent to assist with reconnecting your internet due to changing your router then the costs need to be covered as deemed by our governing bodys. We take pride in the level of service we offer pre and post sale. We are certinainly not cowboys. Please email cs@freshelectricalsolar.co.uk to see if we can assist further.
Update* Still no contact to our customer services. Please contact them via email. We are trying to help you....

Noté 5 sur 5 étoiles

Excellent product and customer service

The whole experience of dealing with Fresh Electrical Solar was excellent. The sales representative Ravi was very knowledgablw and took time explaining the benefits of the product to meet our needs. I had spoken to several solar companies prior to Fresh Solar who were very pushy. The installation team and after sales support provided by Dan were also excellent. I am absolutely delighted with the customer service from start to finish and would highly recommend this company.

12 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Hello fresh install

My recent experience with hello fresh has been excellent. From the first time Lyn visited she is very knowledgeable about the batteries and panels. She went through everything thoroughly. There was never any pressure to sign up. The installation team were excellent as well. They carried out the installation efficiently and respected my property whilst working. Thanks again to Lyn and the team

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional and efficient from start to finish

I had been considering having solar panels installed for a while and was recommended to contact Fresh to see whether it was worthwhile and affordable. Initial contact was made by Lyn who came round to explain how everything worked and where it would be put on the property. Lyn was extremely helpful and was on hand to answer any questions before I took the plunge and ordered. Contact by the installers was excellent and they were very professional. Despite my fears of scaffolding being up forever, or a messy install that didn’t seem to function as expected, everything was installed quickly, professionally and without left over mess. The scaffolding even came down within 10 days (with a lead time of two weeks). The app seems to be working fine and the system appears to be working perfectly. I was impressed by the install team and Lyn and glad I took the plunge.

18 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Disputed Charge Following Solar Installation

Very disappointed with this company’s workmanship and how the issue was handled.

A solar cable was installed inside my garage in close proximity to the garage door opening mechanism, without adequate protection. During normal use of the garage door, the cable was struck and damaged. This was entirely foreseeable based on the way the cable had been routed.

Despite this, the company denied any responsibility and claimed the issue had “nothing to do with their installation.” I was even told to “have a think over the festive period,” which I found dismissive and unprofessional.

To avoid further risk to my solar system, I had no option but to proceed with the repair and pay £375 + VAT under protest, while reserving my right to complain and seek reimbursement.

While the repair itself was completed, the original installation and the company’s refusal to take responsibility for it have left me with no confidence in their customer service or workmanship.

22 décembre 2025
Avis spontané
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Réponse de FreshElectricalSolutions

Hi Hinto, Thank you for your review. You failed to mention in the review what happend to your garage door. The cable was not struck in normal operation. Your garage door in fact completley collapased. It then struck the cable. If your garage door did not collapse then there would be no issue. We fail to understand why you are putting the liability onto us for your garage door failure which indeed is nothing to do with our installation which we advised you. We have the evidence thank you. Anything else please get int touch. CS team.
Update HIES complaint raised by your. All evidence supplied and they have closed complaint and gone in our favour .Thanks CS team

Noté 3 sur 5 étoiles

Mixed experience

Mixed experience. The Good: Ravi in sales and the installers were excellent and professional. The Bad: Communication is non-existent; I had to chase the company for every update. Additionally, their scaffolding sub-contractor left equipment on my drive for over a month, failing to meet several promised deadlines for removal. I’m happy with the solar, but the process was unnecessarily stressful.

5 novembre 2025
Avis spontané
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Réponse de FreshElectricalSolutions

Thank you for yor review Mark, Our managment responded to all your emails/questions within a 24 hour period. We sincerly apologise for the scaffolding company delays in getting to you. The average eta of collection is 2-3 weeks usually. Anything else please get in touch. Thanks CS team.

Noté 5 sur 5 étoiles

Absolutely an incredible service with…

Absolutely an incredible service with friendly and professional staff. Start to end relentless support provided by Fresh Solar is commendable.

26 novembre 2025
Avis spontané
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Réponse de FreshElectricalSolutions

Thank you for your 5 star review.

Noté 5 sur 5 étoiles

Fantastic Solar Panel & Battery Installation

​From the very first inquiry to the final handover, I cannot fault Fresh ElectricalSolution. This was a completely stress-free experience, and I am thrilled with my new solar panels and battery storage system.
Leo was incredibly knowledgeable and spent the time to design a system that was perfectly tailored to my home and energy usage. There was absolutely no hard sell, just clear, competitive pricing and a full explanation of the equipment (panels, inverter and Fox batteries)
The installation team, led by Chris and Dal was phenomenal.
They arrived exactly on time, were professional, polite, and worked incredibly efficiently.
The system was fully commissioned and explained to me in detail, including how to use the monitoring app.
I would highly recommend Fresh Electrical Solution to anyone considering solar and battery storage. They deliver a truly 5-star service from start to finish.

8 décembre 2025
Avis spontané
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Réponse de FreshElectricalSolutions

Thank you Timea for your detailed feedback. Always great to see .

Noté 5 sur 5 étoiles

Fantastic!

I'm so impressed with the customer care. Ravi has helped throughout from ordering to post installation. His knowledge, availability, care and understanding has been a godsend with any queries.
I love the results of the solar panels and battery.
Thank you!

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

David King was fantastic to work with

David King was fantastic to work with. He took his time to explain everything clearly, was very polite throughout the process, and truly knows his stuff. His knowledge and patience made the whole experience easy and stress-free. Highly recommended.

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Smooth service from start to finish

This was about as easy as it can get. Great service from all at Fresh. Installation took place without any problems, everyone was super friendly and helpful and the quality of workmanship was top notch. Highly recommended.

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company. Very responsive and helped me a lot in knowing what solar panels and the the way it can benefit me. Process was very smooth and the installers were very quick and friendly as well. Would highly recommend Fresh Solar for any solar needs.

Akshar Patel

17 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

excellent experience with Fresh!

We had an excellent experience with Fresh Solar from start to finish. Every stage—right from the first contact through planning and installation—was clear, well-communicated, and genuinely reassuring.

On installation day, the team arrived on time, were polite and respectful, and carried out the work to a high standard. The cabling is tidy, and the battery and inverter were installed exactly where I wanted them.

Around two weeks later, we received our certificates by email, exactly as they’d advised in advance. Couldn't fault the experience and glad we did it!

Thanks Guys
Lewis, Bridgend

15 octobre 2025
Avis spontané

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