Needed to get 2 Drager Saver CF10 emergency escape sets for a job in London. Phoned Frontline to check stock/ price and spoke to a very helpful lady who gave me the confidence to purchase the items.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent service. I had some queries regarding the testing kit and these were quickly answered by telephone. Parcel was well packaged and delivered on time. I had to change the delivery requirements... Voir plus
L'entreprise a répondu
First time I've used this company. Very impressed with their quality of service. They even offered to chase up the courier after an initial failed delivery. In the event not necessary, but does illus... Voir plus
L'entreprise a répondu
Frontline Safety really has an Excellent dealing with my order with a very good Sales Team (Specially Emma) fast processing of orders online chat to solve all issues in time Hope to have a long ter... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
UK Specialists in the Supply & Installation of Portable & Fixed Gas Detection Systems. Shop Online for Safety Equipment from Crowcon, Draeger, MSA, TSI and RAE Systems.
Coordonnées de contact
200 Old Dalmarnock Road, G40 4DW, Glasgow, Royaume-Uni
- 01417717749
- customerservice@frontline-safety.co.uk
- frontline-safety.co.uk
4,9
Excellent
205 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
great website
great website, easy to use and followed up with fantastic customer service in after-sales.
18 juillet 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your review. Please let us know if there's anything else we can help with.
~ Dawn
Simple and easy ordering experience …
Simple and easy ordering experience followed up by an efficient delivery system
13 juillet 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your review today, we appreciate you taking the time to do this.
~ Dawn
Réponse de Frontline Safety
Thanks very much for your review. We do appreciate it. ~ Dawn
Frontline emailed to advise the filters …
Frontline emailed to advise the filters i had ordered had been replaced
with upgraded filter, and was i happy to proceed with my order.
Prompt delivery,
11 juillet 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your review. We're glad you've had a good experience with Frontline Safety.
~ Dawn
No problems
No problems - found the item I required on their on-line catalogue - placed order and paid with credit card - Item was received the day they said it would arrive. All in all, everything I needed.
7 juillet 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your review. Please let us know if there's anything else we can help with.
~ Dawn
Excellent customer relations.
In spite of being exceptionally busy as the result of the recent tragic fire in London, I got prompt replies to my emails and a good delivery.
6 juillet 2017
Avis spontané
Réponse de Frontline Safety
Thanks very much for your review. We do appreciate it.
~ Dawn
All satisfactory
The goods were ordered, and arrived in good time and were properly packaged - all good
29 juin 2017
Avis spontané
Réponse de Frontline Safety
Thank you so much for your kind feedback. We hope to hear from you again at Frontline.
- Dawn
Goods dispatched very quickly
Goods dispatched very quickly, as ordered. Can't comment on actual product - smoke hood - as it is for emergency use (and hopefully will never be required).
23 juin 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your review. We're glad you've had a good experience with Frontline Safety.
~ Dawn
Great service,
9 juin 2017
Avis spontané
Réponse de Frontline Safety
Thanks for taking the time to review our service!
~Dawn
Over two weeks too deliver
Over two weeks too deliver, they told me that they had sent the wrong item and promised me it would then be delivered within a certain timeframe. Still failed to deliver on time. Rubbish service, avoid
2 juin 2017
Avis spontané
Réponse de Frontline Safety
We do apologise for the inconvenience caused by this error and we've taken measures to ensure this does not happen again. I believe my colleague tried to keep you up to date as much as possible, whenever we received information from the courier and the redelivery was carded as no one was available to sign for the goods.
However, I apologise for the time taken to redeliver your correct item as this was unacceptable, we have taken this issue up with our courier and intend to improve this procedure.
~ Dawn
ordered one day and it was delivered …
ordered one day and it was delivered next day cant say fairer than that.
30 mai 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your review today.
~ Dawn
Réponse de Frontline Safety
Thanks very much for your review. We do appreciate it.
~ Dawn
Good service thank you
4 mai 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your feedback today.
~ Dawn
Excellent service- item was delivered …
Excellent service- item was delivered initially when I wasn't there and got sent back to Germany! But excellent customer service enabled redelivery!
20 avril 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your kind feedback, it's much appreciated.
~Dawn
Réponse de Frontline Safety
Thanks very much for your review. We do appreciate it.
~ Dawn
Excellent
Frontline Safety really has an Excellent dealing with my order with a very good Sales Team (Specially Emma) fast processing of orders online chat to solve all issues in time
Hope to have a long term business friendship
Many thanks for Frontline Safety
Regards
1 mars 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your review, it's much appreciated. I have passed on your feedback to the other members of Frontline Safety and we hope to hear from you again.
~ Dawn
Fast service.
We were happy with the products and service provided and would buy from Frontline Service again.
7 février 2017
Avis spontané
Réponse de Frontline Safety
Thank you for taking the time to review our products and service, we appreciate it.
~ Dawn
Prompt VFM service
I cannot comment on the quality of the product as it was bought for the school caretaker. But the service was excellent. Value For Money and fast delivery
6 février 2017
Avis spontané
Réponse de Frontline Safety
Thank you for your review. We're delighted you were happy with the service and hope to hear from you again at Frontline.
~ Dawn
Réponse de Frontline Safety
Thank you very much for your review. We hope to hear from you again.
~ Dawn
Delivery
Very helpfull staff but disappointing delivery the item was very late and no notification given
22 janvier 2017
Avis spontané
Réponse de Frontline Safety
Hello, thank you for taking the time to review us. I'm sorry you have experienced disappointment with your order. I've looked into this and it looks as though your mask (the item you've received the review request for) was dispatched and delivered within one working day.
However, I have noticed you have an outstanding order. Sales are doing their best to obtain a delivery date for you and will be touch. Please contact sales on 0141 771 7749 if you have any questions.
~ Dawn
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