Furniture Island Avis 

124
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered the link modular sofa from the Leicester store fiaz was really helpful and knowledgeable and we placed the Order back in May. I am very much so looking forward to receiving the sofa looking a... Voir plus

Noté 5 sur 5 étoiles

Purchased my sofa from Furniture Island a few months ago. Having had it now for a few months I can confidently say I made the right choice. The sofa is doing us great, the customer service we received... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought a Torrington Coffee Table from Furniture Island. It was at least 30% cheaper than other online retailers and the cheapest I could find online. The order was confirmed on the 2... Voir plus

Noté 5 sur 5 étoiles

Our 3&2 seater Grey New Jersey leather sofas have just been delivered and put together by two great delivery guys. Couldn’t be any happier with our purchase. Thank you Furniture Island x

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Furniture Island aims to offer you a range of high quality and luxury furniture product at affordable costs. Our vast assortment of corner sofas, dining tables, cabinets, wardrobes, sofas and bedroom sets make you feel like you are sitting, sleeping and living in the lap of luxury.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(124)

11 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Purchased a two seater sofa and a 3…

Purchased a two seater sofa and a 3 seater sofa. They Came in boxes, and was put together by two of the companies delivery men. We noticed after a week that there was a gap between the arm and the back of the sofa. I phoned the store and finely got to speak to someone who told me they would get a manager to call me back. This never happened, so I had to chase Them.I did get to speak to a man called Ray who said he would come out to investigate the problem Days went into weeks before i got to speak to Ray again and that was to tell me that He would call me back. Well we’re still waiting. I’ve phoned the shop, phoned Ray and sent an email. We took the sofa apart ourselves to see why there was a gap. Turns out there will always be a gap as the brackets are not level with each other. I wouldn’t recommend buying from furniture island, full of promises and customer service is awful.

5 décembre 2019
Avis spontané
Logo de Furniture Island

Réponse de Furniture Island

Hi Roxanne,

We apologise for your experience you've experienced, we request if you can contact our team us on aftercare@furniture-island.co.uk as we are unable to find you on our records.

If you can kindly contact us on the above email with your details we will ensure to have our teams look into this.


Thank you
Management Furniture Island

Noté 1 sur 5 étoiles

this is the worst company i have ever…

this is the worst company i have ever had the displeasure of dealing with once they took payment there rude and abusive sales team tried to change the order and messed us about constantly still not got my 2nd sofa as promised give these cowboys a wide berth

25 novembre 2019
Avis spontané
Logo de Furniture Island

Réponse de Furniture Island

Dear Stephen,

We apologise for your experience you've experienced, we request if you can contact our team us on aftercare@furniture-island.co.uk as we are unable to find you on our records.

If you can kindly contact us on the above email with your details we will ensure to have our teams look into this.


Thank you
Management Furniture Island

Noté 4 sur 5 étoiles

Really pleased with the corner sofa and…

Really pleased with the corner sofa and 3 seater sofa. Would have given 5 stars but delivery guy called to say delivery was the following day (Tuesday) but didn’t arrive received a call later that day (Tuesday) to say it would be delivered
The following day (Wednesday). Also delivery guys left all packaging

15 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I have ordered sofa bed. Good price. Received delivery in time. The person name ray serve me was an excellent guy. I m impressed of their overall services and will highly recommend to buy your furniture.

16 août 2019
Avis spontané
Noté 5 sur 5 étoiles

happy with service and sofa

I have ordered my sofa from broadwalk centre in Edgware has my sofa delivered the same week, it came as promised And great service customer service contact and arranged the delivery my sofa was delivering and assembled by the driver checked my sofa was in good condition then I paid the remaining balance. Easy going and friendly service. Many thanks

16 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Our 3&2 seater Grey New Jersey leather…

Our 3&2 seater Grey New Jersey leather sofas have just been delivered and put together by two great delivery guys. Couldn’t be any happier with our purchase. Thank you Furniture Island x

18 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

My wife and I have recently moved into…

My wife and I have recently moved into our first home together and Furniture Island has been so helpful in finding the right furniture for us. Cant thank the team enough for your superb suggestions and all round customer service.

24 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Bought sofa and bed

Bought sofa and bed, excellent service. They deliver was in time and the staff was friendly as well. Will definitely recommend to my friends and family.

17 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Bought mattress

Bought mattress, velvet bed and sofa from this company. Delivery was on time, assembly was done properly and the delivery team was very helpful. Thank you

17 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service. So friendly and helpful. They really care and make you feel welcome. I would highly recommend these guys to anyone looking for a sofa!

16 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Great products with good prices

Great products with good prices, I ordered my Alaska sofa 3&2 and the next day had a call from customer service to arrange delivery for the same week, I was so excited and I just received my sofa great service I was happy how easy and simple to order and pay on delivery. Will recommend it

2 avril 2019
Avis spontané

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