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furniture.co.uk Avis 

1 409
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... Voir plus

Noté 5 sur 5 étoiles

Clear website. Helpful customer service. Different levels of service for delivery with the option for the delivery team to put together the table and chairs and take away the packaging, which was hel... Voir plus

Noté 4 sur 5 étoiles

Really pleased with furniture, it really is good quality, good communication from Furniture .co.uk. The only fault was one of the delivery drivers, the tall man was so pleasant and extremely helpful,... Voir plus

Noté 5 sur 5 étoiles

Throughout my purchase of bedroom furniture the company has been very efficient in dealing with my purchase. Communication has been very good. The delivery was prompt. I am now awaiting the assembly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin d'ameublement d'extérieur
  3. Magasin de lits
  4. Magasin de meubles de salon

Écrit par l'entreprise

From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 409)

236 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The sofas are a beautiful colour and…

The sofas are a beautiful colour and very comfortable but the seat and back cushions crease terribly and because they are not reversible they have to be changed around very frequently.

8 décembre 2025
Noté 5 sur 5 étoiles

A no fuss service!

A very easy service to use and no fuss. Great product and the slight issue I had with a tiny bit of paint missing, was addressed by the company immediately.

6 décembre 2025
Noté 5 sur 5 étoiles

Amazing service and stunning bedroom furniture!

My bedroom furniture was delivered on time by TJ and Aaron who were a very professional team. I added the Gold delivery service which was worth every penny, my furniture was unpacked with care and taken to my room of choice, whilst being respectful of my property, thank you lads I really appreciated this!
The Romance collection in white is just stunning, the quality of the furniture is excellent and I am so happy I chose the crystal handles. I love it so much I have added to the collection and placed another order today!

21 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I love my 2 items

I love my 2 items. They look gorgeous and are beautifully made.
I'm using my plant stand as a little bedside table. Perfect!

5 décembre 2025
Noté 1 sur 5 étoiles

Useless

Useless. Waited until 10pm and they never showed up.
Still waiting for a delivery of a £750 piece of furniture

30 novembre 2025
Logo de furniture.co.uk

Réponse de furniture.co.uk

Good afternoon Steve,

We’re very sorry for the inconvenience and frustration caused by the failed delivery yesterday.

Unfortunately, our delivery team experienced multiple delays on the road, which meant they were unable to complete all scheduled deliveries. Updates were sent to affected customers throughout the day, though we sincerely apologise if these were not received.

We have since reached out to you to offer a new delivery date before Christmas, including complimentary assembly, which we hope is suitable.

If there is anything further we can assist with, please don’t hesitate to contact us.

Warm regards,
Angharad

Noté 5 sur 5 étoiles

Great delivery team

Delivery team were polite, friendly and professional. Pleased with quality of chest of drawers would recommend and order from here again.

28 novembre 2025
Noté 4 sur 5 étoiles

Furniture is good for the price

Furniture is good for the price. It’s not amazing but then it wasn’t that expensive so is what it is. Delivery wasn’t the best though. It was left on my door step in the rain. I was in so got it in sharpish. Cardboard and rain aren’t the best combo.

25 octobre 2025
Noté 5 sur 5 étoiles

Very pleased with my purchase and the company

I was very impressed by the choice of beds on the website and how easy it was to choose and order. The delivery costs and assembly of my new bed were very very reasonable and the delivery drivers who assembled the bed were very proficient. I received my bed in less than a week from ordering and I was kept well informed of the delivery process.
The bed is lovely, perfect for my bedroom, and it looks exactly like its picture on the website.
All in all a great purchase which I would recommend

21 novembre 2025
Noté 5 sur 5 étoiles

Fantastic

Great customer service fantastic delivery service. Our piece of furniture was damaged only a tad and the service we received about this was fantastic.

21 novembre 2025

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