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furniture.co.uk Avis 

1 409
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... Voir plus

Noté 5 sur 5 étoiles

Clear website. Helpful customer service. Different levels of service for delivery with the option for the delivery team to put together the table and chairs and take away the packaging, which was hel... Voir plus

Noté 4 sur 5 étoiles

Really pleased with furniture, it really is good quality, good communication from Furniture .co.uk. The only fault was one of the delivery drivers, the tall man was so pleasant and extremely helpful,... Voir plus

Noté 5 sur 5 étoiles

Throughout my purchase of bedroom furniture the company has been very efficient in dealing with my purchase. Communication has been very good. The delivery was prompt. I am now awaiting the assembly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de salon
  4. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(1 409)

236 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Total confidence in furniture.co.uk

So pleased with dining table set. Fabulous quality and arrived well packaged. Easy to put together with clear instructions. Delivery was well organised and communication with company was excellent.

2 février 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your wonderful feedback. We’re delighted to hear that you’re so pleased with your dining table set and that you found the quality to be fabulous.

It’s great to know that the set arrived well packaged, was easy to assemble with clear instructions, and that the delivery and communication from our team met your expectations. We truly appreciate you taking the time to share your experience.

Warm regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your wonderful review!

We’re delighted to hear that your delivery was quick and that your product arrived well packed. We always aim to ensure our items reach our customers promptly and in perfect condition, so it’s great to know we met your expectations.

We truly appreciate your feedback and hope you enjoy your purchase.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Absolutely fantastic product quality…

Absolutely fantastic product quality and customer support!

11 janvier 2026
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Réponse de furniture.co.uk

Thank you so much for your amazing feedback!

We’re thrilled to hear that you’re happy with the product quality and our customer support. Providing fantastic products alongside helpful, responsive service is exactly what we strive for, so your comments truly mean a lot to our team.

We really appreciate you taking the time to share your experience and hope to serve you again in the future.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

FIRST CLASS

First class service from start to finish. Unit exactly as photograph and great quality.

1 février 2026
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Réponse de furniture.co.uk

Thank you for your wonderful review!

We’re delighted to hear you received first class service from start to finish. It’s great to know the unit met your expectations and was exactly as photographed, as well as being of great quality.

Your feedback means a lot to us and truly motivates the whole team.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Quick delivery and item as described

Quick delivery and item as described

10 janvier 2026
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Réponse de furniture.co.uk

Thank you for your great feedback!

We’re so pleased to hear that your delivery was quick and that the item was exactly as described. We work hard to ensure our products and service meet expectations, so it’s lovely to know we got it right for you.

We really appreciate you taking the time to share your experience.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Great service and delivery

Great service and delivery

9 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your kind review!

We’re delighted to hear you were pleased with the service and delivery. Providing a smooth and reliable experience is always our goal, so your feedback is truly appreciated.

We hope to serve you again in the future.

Kind regards,
The Furniture.co.uk Team

Noté 2 sur 5 étoiles

The first time they could not deliver…

The first time they could not deliver due to a driver sickness then the other company they use only deliver on certain days so we had no choice but too wait another week they did refund my delivery charge but service still not great

29 janvier 2026
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Réponse de furniture.co.uk

Thank you for your feedback.

We are very sorry for the delay you experienced with your delivery. Unfortunately, the initial failed delivery was due to driver sickness, and we understand how frustrating it must have been to then wait an additional week due to limited delivery days with the alternative courier.

While we are pleased we were able to refund your delivery charge, we completely appreciate that this does not make up for the inconvenience caused. This is not the level of service we aim to provide.

Please accept our sincere apologies, and thank you for your patience and understanding.

Kind regards
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Recommend this furniture company 🙂

I already knew this was a good company as I had previously bought a wide Edward Hopper chest of drawers a few years back so when I moved house recently I had space for a smaller chest of drawers so bought one which fits perfectly in a little cove 🙂 as before this furniture is delivered fully assembled so there is nothing for you to do apart from putting the handles on. Well made, yes it’s quite pricey but I think it’s worth it as there is no stress/hours of time involved as there is with flat pack!

28 janvier 2026
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Réponse de furniture.co.uk

Thank you so much for your wonderful review.

We’re delighted to hear that you returned to us after your previous purchase of the Edward Hopper chest of drawers, and that your new piece fits perfectly into your new home. It sounds like it was meant to be there 🙂

It’s great to know that you’re pleased with the quality and the convenience of receiving the furniture fully assembled. We understand that avoiding the time and stress of flat pack assembly makes a real difference, so your comments truly mean a lot to us.

Thank you again for your continued support. We really appreciate it.

Kind regards
The Furniture.co.uk Team

Noté 1 sur 5 étoiles

Item received was low quality with two…

Item received was low quality with two areas of damage. I placed the order on behalf of someone else who, after much hassle getting it to them, accepted the damage. It should really of have been returned.

21 janvier 2026
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Réponse de furniture.co.uk

Good Afternoon,

Thank you for your feedback. We’re very sorry to hear that the item arrived in less-than-perfect condition and for any inconvenience that this may have caused.

We would be happy to look into this further and explore what options are available to either replace or return your order.

You can reach us on 01989 763 343 or at info@furniture.co.uk.

Warm Regards,

Angharad

Noté 5 sur 5 étoiles

Very happy with our purchase

Very happy with our purchase

25 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely review!

We’re delighted to hear that you’re very happy with your purchase. Your feedback is greatly appreciated.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Very good quality!

Very good quality!

22 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your review!

We’re so pleased to hear that you’re happy with the quality of your furniture. Your feedback is much appreciated.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

As usual very satisfied with my…

As usual very satisfied with my purchase. Delighted , although drawers are a little tight so may need to ‘wear in’

22 janvier 2026
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Réponse de furniture.co.uk

Thank you for your review!

We’re delighted to hear that you’re very satisfied with your purchase. It’s not uncommon for new drawers to feel a little tight at first, and they usually ease with regular use. We’re so pleased you’re enjoying your furniture and appreciate your feedback.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

100% perfect!

Great company, lovely furniture and perfect customer service. Will definitely buy from them again! Can’t fault them!

17 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you so much for your wonderful feedback!

We’re delighted to hear that you’re happy with your furniture and that our customer service met your expectations. Your kind words truly mean a lot to our team.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Good price

Good price, delivered efficiently and a quality product well packed.

17 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your great feedback!

We’re so pleased to hear you were happy with the price, delivery, and quality of your product. It’s also great to know it arrived safely and well packed.

We truly appreciate you taking the time to share your experience and hope to see you again soon.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Fantastic furniture

You can't go wrong with furniture.co.uk. We have purchased two items lately, the gold Juliet Dressing Table and the Juliet large Blanket Box. Both items are exceptional pieces of bedroom furniture. Well made and exceptional quality. We will definately be using furniture.co.uk again soon.

18 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you very much for your wonderful feedback!

We’re thrilled to hear how happy you are with your Gold Juliet Dressing Table and Juliet Large Blanket Box. Knowing that you’re pleased with the quality and finish of both pieces truly means a lot to us.

We really appreciate your continued support and look forward to helping you with your next purchase.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Really pleased with my console table

Really pleased with my console table. Very easy to order from the website. Delivery was good and kept me updated.

16 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely review!

We’re so pleased to hear you’re happy with your console table and that you found the ordering process easy to use. It’s great to know the delivery went smoothly and that our updates kept you informed along the way.

We really appreciate your feedback and hope to welcome you back again soon.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

The delivery process was excellent

The delivery process was excellent, I was fully informed prior to delivery.
The breakfast bar and stools were very well packaged and the quality of the bar and stools is excellent.
I would fully endorse this company.

16 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you so much for your wonderful feedback!

We’re delighted to hear that you had an excellent delivery experience and felt fully informed throughout the process. It’s also fantastic to know your breakfast bar and stools arrived well packaged and that you’re pleased with their quality.

Your endorsement truly means a great deal to us. We really appreciate your support and hope to welcome you back again in the future.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Corner Sideboard

I'm so pleased with the sideboard, it's great quality, I love the colour and it fits into the space perfectly.
Very easy to order, I was kept informed of delivery which was within a few days. It was delivered on time and the delivery person was very nice and efficient. All the packaging was taken away as I'd requested.
I would definitely recommend furniture.co.uk.

15 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely review!

We’re so pleased to hear you’re happy with your sideboard and that it fits perfectly in your space. It’s great to know the ordering and delivery process went smoothly, and that our team looked after everything for you.

We really appreciate your recommendation and hope to see you again soon.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Good quality furniture

Easy to use web site. Good quality furniture. Very solid. Well packaged. Quick delivery.

13 janvier 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your great feedback!

We’re delighted to hear you found our website easy to use and that you’re pleased with the quality and solidity of your furniture. It’s also wonderful to know it arrived well packaged and delivered quickly.

We truly appreciate your support and hope to welcome you back again soon.

Kind regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

After Sales Service

I wanted to say how impressed I was by a member of their staff Ashleigh.

I bought a desk with drawers in 2020 from the company - it has been great. One of the handles snapped today - it was my own fault for overloading the drawer.

When I wrote to the company, I got a response the same day giving me a place where I could buy an identical handle and my order has just gone through.

I am grateful for this, particularly as I bought the desk with some inheritance money.

29 janvier 2026
Avis spontané
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you so much for taking the time to share this lovely feedback.

We’re absolutely delighted to hear how pleased you’ve been with your desk over the years, and we’ll be sure to pass your kind words on to Ashleigh. She’ll be thrilled to know she was able to help so quickly.

It means a great deal to us that your desk holds special significance, and we’re so glad we could assist in finding the perfect replacement handle for you.

Kind regards,
The Furniture.co.uk Team

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