Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... Voir plus
L'entreprise a répondu
Never ordered furniture before without physically seeing it. Was quite nervous going for the Vancouver table and chairs in hope that it matched with our existing furniture. Was given 4 weeks on delive... Voir plus
I am normally very wary of buying things like furniture on line, but in the present pandemic there was little option. However I needn’t have worried, the two CD/DVD racks I bought are better than I ev... Voir plus
Absolutely lovely furniture - bought bookcases and mirror, and came back to buy matching nest of tables a week later. Fab customer service, fast delivery (days rather than weeks), and really well pa... Voir plus
We are a family owned and run company, based in the North West of England and supply the finest Solid Oak, Pine & Painted furniture direct from the factory. We buy in volume by the container load so you can be sure that you are missing out the middlemen and are obtaining the best quality furniture at the best price.
The Tower, Champions Business Park, CH49 0AB, Wirral, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
booked a collection small coffee table and large solid oak desk, upon collection took coffee table with very little inspection but refused large desk for some slight marking which I found odd since I purchased a chest of drawers to recycle a few days before from this company that was in a lot worse shape the impression it got was more a case didn’t not want to have to move the item rather than it being not suitable.

Réponse de Furniture Plus Online
I bought a bedside cabinet that matched other furniture that I have. It is good quality, and was a good price. I was very happy with the communication with Lewis, who replied quickly to emails, ensuring the item was delivered OK. Thank you.
Customer service was excellent from Lewis. I spoke to him on the phone and through email and he was excellent. I wouldn't hesitate to use this company again, and very much recommend.
I needed to match some furniture that I had originally purchased back in 2015. FP Online matched the furniture and went above and beyond to ensure that the handles matched also.
Absolutely great service, prices and a reliable company to deal with.
Thank you again Mark
Fantastic company, wish we’d found them years ago. Good communication regarding delivery, delivery drivers friendly and accommodating. I had sprained my ankle and on crutches, they very kindly brought the corner unit into our lounge and took away the packing. Excellent service. Definitely recommend and will use again. 😀
This was my third purchase from Furniture Plus On-line.
Excellent quality of goods - price and 'Old School' service. Which is sadly lacking with some other companies these days.
I always research everything prior to purchase and would say they can not be beaten on the above.
Highly recommended company.
I am happy to be contacted reference this review.
A.D.Gale.
I ordered a Baumhaus island from Furniture plus online and received a substantial saving compared to quoted prices from other companies . The island had an expected delivery date of two weeks, so I was extremely happy that it arrived within 10 days , yet other companies were quoting up to 3+months. I have nothing but praise for this company and would not hesitate in using them again or recommending them to others .
I had a few queries before purchasing my furniture which were dealt with efficiently and courteously. I would definitely use Furniture Plus again.
My experience of using Furniture Plus has been excellent. I found them to be reliable and responsive. I'm very pleased with the service I received from them.
I was a little wary of buying six items from the ‘Scandic Oak, range without physically seeing the furniture. I trusted the reviews and took the plunge; I am so glad I did! The service was brilliant and all the furniture arrived undamaged. I am BLOWN AWAY by the quality of this furniture for the price! When looking around retail shops prior to this purchase, I was looking at items two or three times the price - and the quality wasn’t as good. All I can say is THANK YOU!! Buy with complete confidence from this great company.
Great quality and delivered within the given timescale
Disappointed with the quality of the coffee table and the delivery company were quite rude re booking a slot.
Delivery earlier then expected, was surprised to find Chinese labels, thought it was had made in uk, but for £300 I expected better quality materials,

Réponse de Furniture Plus Online
Order and delivery process was faultless.
Accurate delivery time from date of purchase.
Product quality was excellent.
I’ve bought several high-quality items from this company over the years and have never had a bad experience. My most recent order had a flaw with a piece of furniture and Lewis went above and beyond to replace it, to the point where the item was assembled for me to ensure it had no flaws. Excellent customer service, I can’t recommend this company highly enough.
I was a customer of this company when they had their store on our local retail park as were two members of my immediate family. Customer service and after care were always excellent as was the quality of the products that they sell. When their store closed down we were really disappointed but were delighted to find that they were still trading on line. We have just taken delivery of a complete bedroom suite. Quality of the product is first class as always. Customer service from pre-order up to delivery and a follow up from me was every bit as good as in the past. I would have no hesitation at all in recommending this company to anyone I know. Lewis is exactly the type of person that I would want to be dealing with for any transaction as he is friendly, flexible and he actually cares about the experience that you have.
I've bought furniture from Furniture Plus on several ocassions and have always been pleased with the service. Once they even had to dismantle two wardrobes to get them upstairs and then put them back together.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.