I ordered in October 2025. I haven't received my order. When I queried it, they sent proof it had been made - in August 2026 - and no delivery or even attempt to resolve. So, essentially, they've just... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Update: Item arrived. Despite the initial problems with delivery, which are clearly very unusual based on other reviews, I am very pleased with the product itself - it is excellent. Update: ite... Voir plus
L'entreprise a répondu
Relatively simple to order, I had to double check what I was doing but got there in the end. The preview came through quickly, considering it was over the Christmas period. I asked for a couple of min... Voir plus
L'entreprise a répondu
Great communication throughout the process. There were constant changes due to me being so pedantic about my cat, yet not one complaint from Furr and Family. So thrilled with the finished portrait,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Animalerie
- aussi dans
- Boutique de cadeaux
- Magasin d'articles pour animaux
- Studio de photographie (portraits)
Écrit par l'entreprise
We Provide Unique Pet Arts for pet lovers all around the world. Mostly based on Custom Pet Portrait Dog portrait cat portrait and any animal lover pet portrait
Coordonnées de contact
Royaume-Uni
- contact@furrandfamily.com
- furrandfamily.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Went above and beyond
Great communication throughout the process. There were constant changes due to me being so pedantic about my cat, yet not one complaint from Furr and Family. So thrilled with the finished portrait, but not as thrilled as my son is going to be when he opens it at Christmas. Thank you so much!!!

Réponse de FurrandFamily
Excellent service, amazing quality
Excellent service and amazing quality print. Would definitly recommend

Réponse de FurrandFamily
Super Product, Super Communication!
The product was superb!! And the communication through WhatsApp was a real help.

Réponse de FurrandFamily
My daughters cat
My daughters cat, believes she's queen of the house. Which in fairness she probably is. You have made her look very regal. The quality of the print is excellent. I'm sure it will be a talking point. Thank you

Réponse de FurrandFamily
Great Product and Excellent Service
This company provides an amazing service! I recently bought a t-shirt with a print of 2 cats, and a jumper with 4 dogs embroidered (both gifts for other people and they are perfect. FurrandFamily sent me an email with the draft of how the print/embroidery would look and took the time to make changes as I requested. The final look was absolutely perfect and both garments came out exactly as they looked in the final agreed previews. One of the dog photos I had was a bit cropped and I asked if they could fill in a little of his fur, and they did it without issue.
I cannot wait to give these garments as Christmas gifts. I would 100% recommend FurrandFamily. Great product and excellent service.

Réponse de FurrandFamily
Excellent product
Update: Item arrived. Despite the initial problems with delivery, which are clearly very unusual based on other reviews, I am very pleased with the product itself - it is excellent.
Update: item now confirmed as still in transit.
Was told this,was dispatched some time ago. Followed up and was told the were checking with the courier. Heard nothing. Followed up again, still no word and no product. Very disappointing so far. Will update if the product arrives

Réponse de FurrandFamily
The image was fabulous
The image was fabulous. But but confusing as to what I was buying . Thought I was buying a print not a digital file. Bit disappointing but the digital file image was wonderful.

Réponse de FurrandFamily
Very quick service I have had five…
Very quick service I have had five items in total and all have been loved by the reciepants

Réponse de FurrandFamily
The picture is perfect
The picture is perfect. Just what we wanted. Good quality printing and paper. This is our 2nd print from Furrand Family and will use again.

Réponse de FurrandFamily
I was really pleased with the quality…
I was really pleased with the quality of the picture, its going to make a lovely present for my niece's birthday.

Réponse de FurrandFamily
Great quality gift.
Great quality gift. Great communication. Well packaged. Would recommend.

Réponse de FurrandFamily
Great experience buying a cat portrait gift
I ordered a birthday gift for a friend (cat portrait on canvas). Furr and Family gave a friendly and helpful impression in their emails. I was sent a preview and asked for a minor tweak. They made this and sent another preview. The portrait was then perfect and they provided a super quick service with delivery being very quick. My friend has now been given the portrait and is over the moon. Thank you so much and would definitely recommend!

Réponse de FurrandFamily
Excellent
Love my personalised phone cover. Very easy to order, great communication and preview was sent next day. Would highly recommend to friends and family. Thankyou ☺️

Réponse de FurrandFamily
Aboustley brilliant and I love my…
Aboustley brilliant and I love my picture
Thankyou guys

Réponse de FurrandFamily
Hershey looks the Gentleman he is.
Made our Hershey look the Gentleman he is.
We now have our Clyde who again looks so regal
Just waiting for it to return from being framed
Superb …

Réponse de FurrandFamily
Great all round!
Great communication, the t-shirt was a very popular present. Great all round!

Réponse de FurrandFamily
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







