Convenient and works for me, but not going to be good for everyone. You'll get a different doctor every time, so sometimes you may be answering similar questions for different people. But like I said,... Voir plus
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Lisez les avis des autres
The Nurse practitioner I met with was fantastic! She changed my medication to better suit my symptoms. I woke up this morning feeling 100% better. For this 1st time in weeks.
L'entreprise a répondu
I got a random text message claiming I had an outstanding bill in June of this year. I got one service in August of 2024. This was the first attempt to contact me about this. Nothing else via text... Voir plus
The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Galileo Medical
Écrit par l'entreprise
One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes.
After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are.
Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients.
The Galileo service currently operates 24/7 across all 50 states.
Coordonnées de contact
Etats-Unis
- galileohealth.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt response
Prompt response. Opened an account on Friday, spoke to a member of my Care Team on Sunday
( appointment time that I set), got x-rays Monday morning and set up an appointment with a physical therapist Tuesday afternoon. Really impressed with the professionalism of everyone I corresponded with.

Réponse de Galileo Medical
Attentive provider
Attentive provider. Listened to my concerns and gave me immediate solutions. Sent rx’s directly to pharmacy.

Réponse de Galileo Medical

Réponse de Galileo Medical
Prompt and very professional and…
Prompt and very professional and compassionate. Gave me alot of helpful information. Wonderful to be able to get a prescription filled right away.

Réponse de Galileo Medical
Why did I wait so long to move to an online provider?
I moved to an online provider for ease. This has been the best experience I have EVER had with primary care. They check in and stay on top of your care. I got my verification in 5 days. Took my in person provider over a month. You can schedule follow ups 24/7. The move between the dr and np is seamless. If you are worried you won’t get as good of care, DON’T. Absolutely the best experience I have had.

Réponse de Galileo Medical
Victoria
Victoria, listen to all my concern and made me feel comfortable to share with her, my thoughts and how I feel

Réponse de Galileo Medical
Though I had to wait some time it…
Though I had to wait some time it wasn't very long. Dr. Justin Smith was thorough and took the time to understand and discuss my situation to my satisfaction.

Réponse de Galileo Medical
Quick appointments
Quick appointments. Your care team listens to your issues. Explains things. Convenient.

Réponse de Galileo Medical
This medical provider is a scam
This medical provider is a scam. They will charge you even if you don’t receive or meet with a medical provider. Just for signing up and filling out a consultation request. Do not use them.

Réponse de Galileo Medical
The Galileo Medical team is awesome!
The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would recommend 10/10!! I'm very confident my health will improve with such caring hearts 💕

Réponse de Galileo Medical
Very helpful to be able to see a doctor…
Very helpful to be able to see a doctor facetime, and not have to leave the comforts of home when you are sick. Everyone who I dealt with seemed genuinely concerned with my well-being.
Bad coordination with Lab Corp
A nurse on the Galileo app said she made an appointment for me with a local Lab Corp office. When I showed up at the office, I was told there was no appointment and that I needed to call Galileo to straighten it out. And guess what? I don't even see a number to call.

Réponse de Galileo Medical
Best primary care
Super easy to use, easy to book, all staff is very helpful. Appointments are available quickly and have great appointment times.
Great and convenient care
I’ve had a great experience with Galileo. Appointments are available very quickly, which is incredibly convenient. The doctors take the time to listen carefully, ask thoughtful follow-up questions, and make sure all of my concerns are addressed. I also really appreciate that I can continue the conversation through the chat after my appointment if I have additional questions. The whole process is easy, professional, and very patient-friendly. Highly recommend!
Doctor was very thorough asked a lot of…
Doctor was very thorough asked a lot of health question and I did not have to wait forever to be seen I would highly recommend
I felt the doctor listened to me about
I felt the doctor listened to me about "my" diagnosis and then told me what she thought it was. She was correct. but still called in a prescription to alleviate my uncomfortable symptoms.
Awful provider
Awful provider. They constantly bill their claims wrong in an attempt to charge fees and copays that they shouldn't be charging based on the insurance coverage / policy that I have. Contacting them is a nightmare; they sometimes take days to respond and if you don't respond within a short window of time that they do, then you have to wait even longer to hear back again. Avoid this provider at all costs unless you want to throw away money for no reason.
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