brought this mid feb 26 by end of march i sent it back under warranty, disc failure,with a disc still inside, six weeks later after having to ask for an update they returned a new unit, but not my dis... Voir plus
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Lisez les avis des autres
Having replaced my 8year old snooper with a S5100 my speed,l had trouble with issues registering the unit on line with life time upgrades.Contacted technical support and spoke to Alex Manglig who... Voir plus
We needed an upgraded head unit for our VW T6 van conversion and Daniel recommended the Snooper SMH-580VW. It's a perfect fit for our dash (no extra trims needed) and works well with wireless Android... Voir plus
Snooper Ventura device stopped working after updating maps. Phone line to technical support answered with a minimal wait. Technical support operators Manoj & Mane gave clear advice over the phone and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Snooper is Europe's leading supplier of driving and outdoor electronics, including the Truckmate, Ventura & Tyre Pilot Brands
Coordonnées de contact
DB House, Rani Drive., NG5 1RF, Nottingham, Royaume-Uni
- 03302322020
- customerservices@snooper.eu
- gb.snooper.eu
N'a pas répondu aux avis négatifs
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SNOOPER MYSPEED-PLUS, fantastic!!
Bought a snooper-my speed-plus, and couldn't update the new maps. Alex from snooperneo.co.uk helped me out straight away. Registered my serial number, and sent me the links to upload the new updated software. Works brilliantly and its accurate. Chuffed to bits and would highly recommend.
Updating Snooper XL Plus
I had problems updating my snooper xl plus with both the snooper speed cameras and speed limiter downloads. After contacting Snooper Customer Services they quickly unlocked all downloads on my snooper and thereafter all downloaded perfectly.
Manoj is a very polite and very helpful man.
Manoj is a very polite and helpful man.
Helpful Snooper
I bought a Snooper Ventura sat nav caravan club edition and after the caravan club dropped the Snooper sat nav I couldn’t update the new caravan club sites. As you can use directions from coordinates I decided to give it a try and failed so gave Snooper a call for help. Bhairav Mane on the help desk was only to happy to help, I found him friendly, helpful, knowledgeable, clear and concise with info. It goes without saying I can now use coordinates for directions. Thank you Bhairav.
Bought a Zero 3
Bought a Zero 3 - speed camera. Tried to do update. Told it’s too old and no longer supported. Despite registration no warning sent or suggestions/discount offers on a new model. Poor marketing department. Avoid their products is my best advice
What a great experience today when I…Great experience Manoj a very excellent sales person
What a great experience today when I purchased Sat Nav from Snooper, Manoj was very polite and helpful, he is a credit to your company ,he gave me a great deal and I'm very happy .The Sat Nat is a gift to my wife and hopefully she'll be happy with it .I will definitely use Snooper again .
Very helpful and sent label to return…
Very helpful and sent label to return my Truckmaster which appears to have charging problems.
Sadly it will take approx 2 weeks before i get it back.
Had this problem when under warranty last year. So have to now use my old Snooper which is not up to date. Fastened on the bracket with a sturdy rubber band as the bracket which broke is no longer available - hence buying the replacement Truckmate
PRICE MATCH
My old S7000 of 15 years now u/s. I compared the price of a new S6900 with Amazon, there being a £100.00 difference in price. I called Snooper, spoke to Manoj who kindly matched the Amazon price. I immediately purchased the new device. Over the last 15 years Snooper support has been excellent.
Service good, snooper poor
The service is good but the snooper is poor. Little or no flexibility when it comes to warnings, cannot report mobile speed cameras, etc. Would have been good 10 years ago but now quite old fashioned and unsophisticated
I’ve just brought the Snooper…
I’ve just brought the Snooper MYSPEEDPLUS-PLUS
It looks great & I’ve mainly brought it for speed zones but the camera is a plus.
I’ve had reservations about have I brought the right product, should I wait for the new product with this company the Road Angel .. I sent Alex various emails asking questions about my concern, should I just buy the no camera model etc .. He’s emailed me back through out the day & asked me to call & go through all my queries. So professional & helpful thanks Alex 🤝..
I’ve decided to keep my Snooper MYSPEEDPLUS AS ITS HERE & I don’t really want to pay the subscriptions on the new RoadAngel but it does look amazing for a similar price. So for me customer service excellent. Loving the screen & being able to usb charge it at home too . I’ve 2 fittings so can swap to each car, great bag to keep it safe , clear graphics..
Needed a hardwire kit for a dashcam
Needed a hardwire kit for a dashcam, spoke with Manoj who was able to advise on correct item required, delivered next day, sorted very quickly.
Quick email response from Manoj
Quick email response from Manoj. Really helpful on resolving the problem of my truckman S6900.
Very grateful thanks
Colin
I had a problem with my Truck Sat Nav…
I had a problem with my Truck Sat Nav and spoke to
Bhairav Mane regarding this problem he was so helpful and asked me to send it for repair, it came back all sorted and working fine now ! What a great service
Thank you very much great job 😊👍🚛🚛🚛….
Complete satisfaction.
Both Alex and Dylan showed excellent customer relationship skills throughout our transactions which were conducted to my complete satisfaction. A first class service all round.
Had an issue with registering my…
Had an issue with registering my product, but Manoj managed to sort it all out very quickly after I had sent the photos of the item through to him.
He was extremely helpful and patient with me.
Lange speurtocht.
Na een lange speurtocht (in Snooper land) zijn we uiteindelijk terecht gekomen bij Snooper in Engeland. Via de chat kwamen we in contact met Alex Mangli. Hij heeft ons uitstekend geholpen en nu is het wachten op het bestelde onderdeel (Magnetic Mount). We hopen komende vakantie weer met een goed werkende Snooper op pad te gaan.
A prompt response from Manoj
A prompt response from Manoj, to supply a map update on an SD card for my Snooper Sat Nav. Thank you
Superb service
Very patient, knowledgeable and professional help from Alex Mangli at Snooper dealing with the issue I was experiencing. Highly recommended.
Excellent service from Snooper
The call was handled by Manoj who was very competent and knew exactly what he was doing.
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