Prices on silver coins are consistently cheaper than other large dealers like APMEX or JM Buillon. Usually $1-2.5 cheaper retail price even when these dealer offer lower prices when one is buying larg... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I would like GBI to explain how account valuation works. More specifically…….. every time I check account value, it is always lower than yesterday. Even if gold is up $100 today, my account is valued... Voir plus
L'entreprise a répondu
The HAA/GBI Direct Team are awesome. The app and the website are so easy to use and the asset can be delivered or vaulted. I have done both with zero issues. My favorite aspect is their seamless ROTH... Voir plus
I set up my account for monthly automatic deposits years ago and gradually increased the amount, now to $500 gold and $500 silver and am getting very good returns. I like using custody in Salt Lake Ci... Voir plus
À propos de l'entreprise
À propos de GBI Direct (Formerly Hard Assets Alliance)
Écrit par l'entreprise
GBI Direct, formerly Hard Assets Alliance – Precious Metals Investing Made Simple
Whether your goal is to preserve wealth, protect against currency risk, or build long-term stability, GBI Direct delivers a secure and convenient way to invest in physical metals—backed by technology, transparency, and a customer-first approach. Our leading online platform is used by some of the world's largest financial institutions and is available to individual investors aiming to diversify their portfolios with tangible assets like gold, silver, platinum, and palladium.
We understand the critical role that precious metals play in investment strategies as a hedge against inflation and economic uncertainty. That's why our platform allows investors to easily browse, compare, and purchase a wide selection of bullion products from reputable global dealers who bid against each other to give you the best price.
Through our trusted vaulting partners, we offer secure storage options in multiple international locations, giving you peace of mind that your assets are safe.
Transparency and trust are at the core of everything we do. With real-time pricing and a straightforward fee structure, investors can make informed decisions without worrying about hidden costs or surprises.
GBI Direct is committed to educating and empowering investors through expert research, market insights, and in-depth educational content. Our team regularly publishes articles, guides, and reports to help you navigate the precious metals market with confidence.
We strive to make your precious metals investing experience the best it can be and welcome your feedback—leave a review at GBIDirect.com and let us know about your experience.
Coordonnées de contact
485 Lexington Avenue, Suite 304, 10017, New York, Etats-Unis
- 877-727-7387
- Support@gbidirect.com
- gbidirect.com
4,3
Excellent
364 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The transaction was simple and straight…
The transaction was simple and straight forward. The website tools were sufficient and functioned well to complete the transaction.
3 février 2026
Avis spontané
I sent in my compliments because I had…
I sent in my compliments because I had the name of the clerk(s) who patiently assisted me with a wire transfer to the finish. They were helpful and all is well.
21 janvier 2026
Avis spontané
Réponse de GBI Direct (Formerly Hard Assets Alliance)
Happy to assist with any and all questions Gloria. Thank you for this review!
HAA is a secure company to buy and…
HAA is a secure company to buy and store precious metals. Highly recommended!
18 février 2026
Avis spontané
Simplicity
4 février 2026
Avis spontané
I have been using Hard Assets for many years...excellent service!
I have been using Hard Assets for several years and thier service has and continues to been excellent. I highly recommend Hard Assets for your investment needs.
18 février 2026
Avis spontané
Réponse de GBI Direct (Formerly Hard Assets Alliance)
We thank you for your many years with us John!
Gold Silver Platinum
I am happy with Hard Assets Alliance it is relatively easy to invest in coins and have them stored. I recently sold some coins and it seemed to take a relatively long time to get a check but otherwise great
1 février 2026
Avis spontané
A good phone rep at HAA
Your client representative helped me to purchase a series of gold items during trading hours with funds that I had transferred in and she was quite patient, knowledgeable.
11 février 2026
Avis spontané
Smooth correction
Sydney understood my needs and met them in a prompt, professional way.
17 février 2026
Avis spontané
User friendly
User friendly, easy to understand app experience. Great selection of purchase and storage options.
Prices are not super competitive on purchases.
5 janvier 2026
Avis spontané
Simple platform to use.
2 février 2026
Avis spontané
A bit slow withdrawing funds
A bit slow withdrawing funds, but otherwise an excellent experience.
17 février 2026
Avis spontané
Excellent customer service.
15 novembre 2025
Avis spontané
A super platform to work from when…
A super platform to work from when buying or selling.
One thing that is hard for me was it was hard to find documents and 1099's.
4 décembre 2025
Avis spontané
I was able to get my question about…
I was able to get my question about possible diamond investements answered satisfactorily.
3 février 2026
Avis spontané
Easy way to make investments in…
Easy way to make investments in physical assets, directly, safely, with quick and good service.
2 février 2026
Avis spontané
Can't get money out
16 février 2026
Avis spontané
Réponse de GBI Direct (Formerly Hard Assets Alliance)
Please contact us at Support@gbidirect.com to assist you.
Placed an order, price dropped before fill. Overcharged?
Placed an order, took my money, took 3 days to fill, in the meantime price dropped 30%. I get it. But it still sucks that I didn't get the price at time of fill.
26 janvier 2026
Avis spontané
Réponse de GBI Direct (Formerly Hard Assets Alliance)
Hi Michael,
All prices are locked in from the time that you purchase or sell. The price would not have changed. Please contact Support@gbidirect.com if further clarification is needed.
I made the choice to toll my 401k into…
I made the choice to toll my 401k into gold and silver about 2 years ago. Best decision ever! Love the ease of pulling my money out when needed. Hoping gold and silver will keep climbing!
17 février 2026
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.