Prices on silver coins are consistently cheaper than other large dealers like APMEX or JM Buillon. Usually $1-2.5 cheaper retail price even when these dealer offer lower prices when one is buying larg... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I would like GBI to explain how account valuation works. More specifically…….. every time I check account value, it is always lower than yesterday. Even if gold is up $100 today, my account is valued... Voir plus
L'entreprise a répondu
The HAA/GBI Direct Team are awesome. The app and the website are so easy to use and the asset can be delivered or vaulted. I have done both with zero issues. My favorite aspect is their seamless ROTH... Voir plus
I set up my account for monthly automatic deposits years ago and gradually increased the amount, now to $500 gold and $500 silver and am getting very good returns. I like using custody in Salt Lake Ci... Voir plus
À propos de l'entreprise
À propos de GBI Direct (Formerly Hard Assets Alliance)
Écrit par l'entreprise
GBI Direct, formerly Hard Assets Alliance – Precious Metals Investing Made Simple
Whether your goal is to preserve wealth, protect against currency risk, or build long-term stability, GBI Direct delivers a secure and convenient way to invest in physical metals—backed by technology, transparency, and a customer-first approach. Our leading online platform is used by some of the world's largest financial institutions and is available to individual investors aiming to diversify their portfolios with tangible assets like gold, silver, platinum, and palladium.
We understand the critical role that precious metals play in investment strategies as a hedge against inflation and economic uncertainty. That's why our platform allows investors to easily browse, compare, and purchase a wide selection of bullion products from reputable global dealers who bid against each other to give you the best price.
Through our trusted vaulting partners, we offer secure storage options in multiple international locations, giving you peace of mind that your assets are safe.
Transparency and trust are at the core of everything we do. With real-time pricing and a straightforward fee structure, investors can make informed decisions without worrying about hidden costs or surprises.
GBI Direct is committed to educating and empowering investors through expert research, market insights, and in-depth educational content. Our team regularly publishes articles, guides, and reports to help you navigate the precious metals market with confidence.
We strive to make your precious metals investing experience the best it can be and welcome your feedback—leave a review at GBIDirect.com and let us know about your experience.
Coordonnées de contact
485 Lexington Avenue, Suite 304, 10017, New York, Etats-Unis
- 877-727-7387
- Support@gbidirect.com
- gbidirect.com
4,3
Excellent
364 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Knowledgeable and helpful people on the…
Knowledgeable and helpful people on the phone. Wasted no time in getting the right info fo me.
29 janvier 2026
Avis spontané
Transactions are easy
Transactions are easy, and they have many product choices.
10 février 2026
Avis spontané
Text already stated!alerts work well
Text alerts work well ! I don’t have any problems. I feel my gold is safe.
17 février 2026
Avis spontané
Informative and responsive website
Informative and responsive website. Good selection of products
31 janvier 2026
Avis spontané
Responsive
Responsive, professional assistance and so far, other than being too expensive IMO, very convenient and I have confidence that my metals are stored in my name.
17 février 2026
Avis spontané
Premiums and insurance fees are a bit high
The premiums and insurance fees are a bit high, but the firm is solid and reliable.
7 janvier 2026
Avis spontané
Réponse de GBI Direct (Formerly Hard Assets Alliance)
Thank you Bruce, we will continue to work to better our pricing.
The only service I would recommend
This is the best utility I have used. Storage costs are complete and competitive. Price charts and stock is easy to follow. Metal Stream is the best tool for dollar cost averaging into your account. I love the simplicity and user friendly service.
17 février 2026
Avis spontané
No problems have been encountered for may years
No problems have been encountered for all the years I have had my account with HAA.
But with the soaring prices of gold and silver, it would be appreciated if the management could shave the quarterly account costs somewhat.
17 février 2026
Avis spontané
Consolidating Storage
A couple of months ago, I was thinking of consolidating my storages in several locations into one company. Hard Assets Alliance was very slow in response and treating us as illegal activity.
10 septembre 2025
Avis spontané
Great information!!
16 février 2026
Avis spontané
Clear explanation of fees
Clear explanation of fees. Add ability to match sales to basis.
23 décembre 2025
Avis spontané
Great customer service
Great customer service. App is easy to use. Love the email updates on price action.
4 février 2026
Avis spontané
auto savings/investment account…
auto savings/investment account executes well, according to desired plan and on time. reporting is transparent and available
14 février 2026
Avis spontané
Excellent business to use.
I have worked with this company for almost four years, and every aspect of my interactions have been perfect. Customer service is fast and efficient, buying and selling is incredibly easy and the costs are very clear in the final settlement. This is a phenomenal business to do any trading in hard assets with.
10 février 2026
Avis spontané
RESPONSIVE
9 février 2026
Avis spontané
Hard Asset Alliance makes it easy to buy and vault precious metals.
Hard Asset Alliance makes it easy buying precious metals on a dollar cost averaging strategy. Their process for spot purchasing fractionalized metals and coins is superior and with low fees. Their vaulting is very secure and low cost as well.
16 janvier 2026
Avis spontané
Very helpful but unsatisfactory result.
They answered my questions but could not obtain the result I was seeking.
9 février 2026
Avis spontané
Longe term HAA client
I've been on the HAA platform for about 12 years. It has been reliable and easy to use. My experience with Customer Support is very good. They are knowledgeable and helpful. I recently spoke to them regarding the process for a Qualified Charitable Distribution.
12 février 2026
Avis spontané
Easy to buy gold
Easy to buy gold, silver and other commodities.
Fees for storage are high.
13 février 2026
Avis spontané
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