Gendan Limited Avis 

Absolutely disgraceful behavior by Mike! I had a lot of questions to ask about a diagnostic tool and in the end he told me that I have been asking questions for 5 hours and that they are here to help but not to chat..

He didnt even offer an apology when I called to complaint! I am in true shock!

I need a manager to give me a call asap! Before ai consider taking legal action! I have photo of what he told me! Unbelievable behaviour!!

A total disgrace!

Purchased a Hexcan GS911 cable. Arrived super quick with helpful updates on delivery which was free of charge. Highly recommend

Supposed to have this item delivered to my home address instead they deliver it to a hub which is a shop and as I work a lot I had to take time off to go and get this item , poor service also not a great product for the money wouldn’t use this company again just like to add that when I order a item I expect not to run around trying to pick it up from a delivery point like I said wouldn’t use this company again. Poor service and poor response to my complaint just show you they just don’t care about there customer

Fantastic company, I needed to get into a 2022 Fiat 2.2 ducato ecu , found to have SGW on it , emailed these guys , responded very quickly, expert advice on what to do, cable sent out very fast , my customer now has a clean dpf and out in his van delivering hes over the moon very happy customer , I’m happy due to this company….highly recommend

If only every company was like this, perfect transaction and delivered the next day. Fantastic thanks

What a great company. Really helpful advice when you ring up for help confirming what you need. Quick delivery, and great sense of humour with the packaging email!! ( you have to order something just to read the dispatch email)!!
Thanks for the help. Delighted with the VW SFD unlock in the OBD11 kit, and as a result, folding mirrors quickly coded correctly. Very Happy. Thank You.

Do not be put off by the website. This is a fantastic and professional company to do business with. Ordered a HEX GS-911 and it arrived less than 24 hours later. Excellent price and delivered securely wrapped. Kept up to date with the progress of my order. All correspondence was very customer friendly.
Only criticism, I would prefer Haribo Tangfastics next time please 😂

Nice easy Web site great prices .
Stupidly fast dispatch and delivery.
Loved the account of how it was picked and dispatch 🤣🤣🤣
Used several times already .Great product.

Great service. The website is a bit dated in appearance but the product details and service are there behind it. The complimentary Haribo are always appreciated.

Though, I do have a little bit of doubt with some of the detail provided in the despatch confirmation email.

"Our packing specialist from Sweden lit a scented candle and demanded silence from everyone in the office. A perfect ambiance is required to allow him to achieve packaging perfection."

As much as I'd like to believe this, the reasonableness of their prices do cast doubt on the affordability of this kind of excess and would appreciate proof of this level of service. That being said, the parcel was well packed and smelled nice so it may all be true.

Other than some doubts about the above I have been very happy with the service provided.

First time user of their services and I was absolutely delighted with the service received. They notified me when my item was being sorted and also when posted and it actually arrived in less than 24hours of ordering. Well done to them, I will definitely use their services again if needs be.

Recently purchased the MultiECUScan MS Multiplexing Package for my Stelvio Quadrifoglio and wasn't sure what I wanted. The knowledge and the customer service Gendan provided was amazing and would definitely recommend too anyone. Thanks

5 stars customer service experience, item arrived very fast, very well packaged with two small packages of sweets included, the VCDS OBD scanner already tested on two different cars and the tool done fantastic jobs, from easy full scan to delicate coding and set a second hand BCM ( body control module) on Seat Ibiza sport 2009, I love the HEX-NET model with WIFI interface because very comfortable to use, no cable connections to my tablet I can easily enjoy my mug of coffee on desk and keep doing the jobs on car

As a first time customer.I was impressed with the efficency of the service The product arrived ahead of time,and using it for the first time has saved me a major expense. Thank-you.

The product was very easy to search and order. I’ve been kept up to date with the order and dispatch. Can’t fault Gandan automotive.

Top notch - quick delivery and NT530 works great!

Bought a kit for my vehicle absolutely brilliant did exactly what was needed.

Item as described (Ross Tech VCDS), well packaged and delivered very very quickly. Excellent communication and plenty of information on the web!

Effortless and hassle free purchase online. Very fast processing, despatch and delivery

Fantastic service as it was delivered to my door by the next day and the communication of the whole process was exemplary, far better than anything I have experienced before from other companies. They are a great company to deal with......