Ordered the VCDS fault diagnostic program and cable with accessories from Gendan. Arrived quickly, easy to setup on laptop and register then plugged into our Audi A6. Very good at finding faults and... Voir plus
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Lisez les avis des autres
Great Service! I ordered a yellow obd2 cable and it turned up fast and worked perfectly! I would definitely recommend this cable as previous Amazon one didn't work...
Very knowledgeable and happy to provide pre-purchase advice. The item I ordered was quickly delivered. However owing to the poor service from Royal Mail, it was not delivered the next day which I... Voir plus
Best experience of buying any product! Purchasing was quick and easy. Amazed by the very quick shipping time and I live in NI! Item arrived suitably packaged and my 6 year old son enjoyed the free pac... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Coordonnées de contact
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, Royaume-Uni
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
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excellent customer service
I’m not good with tech but these Guys…
I’m not good with tech but these Guys were brilliant. I bought the complete package thought I had made a mistake no way. With a little help from the Guys that know I’m sorted. Highly recommend if I can sort a problem anyone can. Thanks so much.Kind regards Nick
Thank you Gendan not first time I…
Thank you Gendan not first time I ordered from this company
Very good customer service and all arrive on time or earlier.
Highly recommended
Last purchase genuine VCDS
Thanks Gendan
Absolutely spot on service
Absolutely spot on service from this company. From initial enquiry into which product is best suited through to despatch of the order and then to delivery (DHL weren't the best though, but that's out of their hands)
I look forward to using the tool soon - Thank you
Super fast delivery and the diagnostic…
Super fast delivery and the diagnostic tool was well packaged along with a couple of nice treats
Purchase of Ross-Tech dongle
Super easy purchase with best proce, excellent communication and fast next day delivery!
haj wahed
wow. what’s amazing service guys. you are all star. i have received my hex v2 vcds interface usb. in one day. and i couldn’t how i solved my little problem. these guys spoke to me through watsup for two hours and they solved my problem. they did very quick but i didn’t understand how this vcds work because i am first time using in it. these guys from gendan deserve 100 star each. thanks alot
Wow a funny experience not only were…
Wow a funny experience not only were they fast in my delivery, the comical email updates were funny in the process.
I had concerns with a web page that looked like the old pop ups from a dial up but deffo wrong.
Not only well packaged and fast delivery as expected, no rip off price, my Unit logged and worked Zero issues. Many thanks to Seller, if needed for any up grades deffo be back
I brought a used vehicle scanner
I brought a used vehicle scanner, easy to order and really fast delivery.Oh and thanks for the sweets, loved em. The email the sent was hillarious,Swedish guy needs a pay rise.
Awesome from start to finish
Awesome from start to finish. They answered questions and was a pleasure to deal with. I wish every seller was this good.
Was a pleasure.
Poor customer service.
I had a bad experience with this company, I wouldn't recommend them.

Réponse de Gendan Limited
Just exceptional service from this…
Just exceptional service from this company, great humorous communication about delivery.
A WORTHY FIVE STARS
Friendly, helpful, efficient, and great to deal with. They always answer the phone and are happy to offer advice, whether you’ve purchased from them or not. You might find something a few quid cheaper elsewhere, but the service Gendan provide is top-notch and more than worth the extra pennies. Quick deliver and free sweets, now, we all like free sweets with orders. A worthy 5 stars.
Gendan Ltd (Extremely Professional)
Well what can I say !
Its the first time I have purchased from Gendan and I own an old audi a8 d2 1997 2.8cc and have purchased a quality cable to use via software etc .
Only cost £20 plus £6 next day delivery,I sent a message with my order and at 3pm I received a very kind call from Sam who explained everything to me that I needed to know to make sure I had the knowledge of using it etc , extremely knowledgeable and said call us if you need advice, this company sell high end diagnostic equipment for all cars and diy to top Vehicle company professionals and I received all that great customer service for just a small item so wanted to say that Gendan Ltd are Top Class and will always use them and there products are of the highest quality you can get .Extremely Professional
Great product and service
Great product
We have two Audis and VCDS gives you the information you need to resolve issues quickly,
I have managed to reset the service reminders, diagnose a coolant Temperature sensor wiring fault, replace a EGT Sensor that was open circuit and run a DPF regeneration.
I have had to speak the team at Gendan once and they were very helpful and gave me the information i needed(Thanks Sam).
Thoroughly recommended!
Great customer service!
Hi, purchased an obd last week and the personalised and funny message was so nice and unique and put a smile on our faces.
Haribos with my sweet tooth was nice when opening up package.
Good old fashioned service that is lacking with the big tech companies!
What can I say Brilliant
What can I say, do not let the website put you off, when I found it, I thought wow nothing like I’ve seen before, but as I typed in what I was looking for the search bar recognised what I wanted as I typed, and at a cheaper price than I had seen anywhere, I contact them via wattsapp on the weekend, they messaged me back first thing Monday morning to confirm the part I was looking for was correct and it was, I ordered Monday @ 10 am and it arrived Tuesday @ 15.00 pm
Would I recommend and buy of them again
Absolutely
Thanks team
Regards
Phill
Amazing service
I needed an OBDeleven unit in a pinch and these guys came through in a big way! I would recommend them to all friends and family. Big fan of the company and the personal feel this company has! 10/10
Excellent Service From Gendan
Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my despatch notice email. The Ross-Tech product and software were simple to setup and even as a complete novice I'd carried out my first Auto-Scan inside an hour of receipt. No hesitation in purchasing from Gendan in the future - keep up the excellent work.
Superb OBD2 & Software
Purchased an OBD2 kit for Fiat & Alfa Romeo etc. Cost a bit more than the unbranded tat on eBay, but worked perfectly. Multiecuscan with the supplied adaptors can access every module, system & computer in the car.
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