Put at ease, friendly, efficient and dental work so far so good. Registered as a private patient with a dental plan payed monthly which covers check ups and clean & polish, with a discount on any d... Voir plus
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Lisez les avis des autres
Myself and my husband visited the dental surgery yesterday for both our six monthly check-ups. Saw Mr Hassan and his assistant nurse (sorry, unable to recall her name). Very professional service by... Voir plus
L'entreprise a répondu
The staff are always very welcoming and friendly. The Dentist is always pleasant and informative and the nurse smiling and welcoming. We didn't have to wait very long for the dentist to see my husband... Voir plus
L'entreprise a répondu
5 star service! Visited Genix in Marske recently with toothache. I saw Naz (a locum dentist) who was brilliant - knew exactly what she was doing and spent time explaining my treatment plan in detail... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.
Coordonnées de contact
Genix Healthcare Ltd, LS27 7WF, Leeds, Royaume-Uni
- 01132 244 460
- info@genixhealthcare.com
- genixhealthcare.com
4,7
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Dentist and assistant very caring as I…
Dentist and assistant very caring as I have balance issue in the chair.
Root canal seems OK (24hrs).
I do think it's expensive!
1 juin 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for taking the time to leave your feedback regarding your recent visit to Genix Healthcare.
We’re pleased to hear that the dentist and dental assistant were caring and attentive to your needs, particularly in helping you feel comfortable despite your balance issues. It’s also encouraging to know that your root canal treatment appears to be progressing well following your appointment.
We appreciate your comments regarding the cost of treatment. We understand that dental care can represent a significant expense, and we always aim to ensure treatment options, associated fees, and recommendations are discussed as clearly as possible. Your feedback has been noted and is appreciated.
Thank you again for sharing your experience with us.
Not a great dentist
Most of the reception staff are rude and never smile. It feels as though they are being very put out when acknowledging patients.
Terrible experience with a denture fix, unable to wear it when it was returned.
Our dentist is also rude and doesnt listen (although this may be due to cultural differences). Either way, both children hate their 6 month visits
2 juin 2026
Avis spontané
Réponse de Genix Healthcare
Hello, and thank you for taking the time to share your feedback regarding your experiences at Genix Healthcare.
We are very sorry to hear that both you and your children have been left disappointed by your visits to the practice. The level of service you have described is not the experience we would want any patient to have, and we appreciate you bringing these concerns to our attention.
We are particularly concerned to hear your comments regarding the interactions with members of the reception team, as well as your experience with the denture repair and your concerns about communication during appointments. We understand how important it is for patients to feel listened to, respected, and comfortable throughout their care, especially when attending with children.
If you would like to contact your local Practice Manager directly so that these matters can be looked into further. Contact details for all practices can be found here: https://genixhealthcare.com/clinics/. Alternatively, you may also contact our Head Office at contact@genixhealthcare.com.
Thank you again for your honest feedback.
Caring hygeinist team
I've avoided hygienist visits in the past but having just experienced the caring and high tech approach at Genix Cirencester on Saturday I'm a convert and going to sigh up for the hygiene plan.
30 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for your wonderful feedback about your recent visit to Genix Healthcare Cirencester.
We’re delighted to hear that your experience has completely changed your perception of hygienist appointments. It’s fantastic to know that the caring approach of the team, combined with the treatment and technology available at the practice, helped make your visit such a positive one.
We’re especially pleased to hear that you’re considering joining the hygiene plan, and we look forward to supporting you with your oral health in the future.
Thank you again for taking the time to share your experience.
As always
As always, the best around. Such friendly staff and great treatment. Liselle and Imagen are superb.
29 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you so much for your wonderful review and continued support of Genix Healthcare.
It’s fantastic to hear that you continue to have such positive experiences with the practice. We’re delighted that you received great treatment and found the team as friendly and welcoming as always.
Your kind comments about Liselle and Imagen will mean a great deal to them. Thank you again for taking the time to share your experience with us.
Great service
I was due a permanent crown fitment, however due to my dentist having unforseen personal commitment my appointment was cancelled. As my tooth had been prepared and a temporary crown fitted 2 weeks earlier which became loose and finally fell out, I was concerned that this would cause issues with the correct fitment of my new crown. On speaking with the Practice Manager she explained that they where currently short staffed due to my dentists unavoidable departure and it was difficult to rearrange appointments. To great credit to her she came up with a solution and I was fitted with my new permanent crown that afternoon. What a great service under pressured circumstances.
27 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for taking the time to leave such thoughtful feedback regarding your recent experience at Genix Healthcare.
We completely understand your concerns following the cancellation of your original appointment, particularly after your temporary crown became loose and eventually came away.
We’re therefore delighted to hear that the Practice Manager was able to assist and arrange for your permanent crown to be fitted promptly despite the challenging circumstances at the practice.
Your understanding and kind comments regarding the team’s efforts during a particularly busy and pressured period are greatly appreciated. We’re pleased that a solution could be found quickly for you and that you were happy with the care and service you received.
Thank you again for your patience, support, and positive feedback.
My annual check up.
My annual check up went as smoothly and as pleasantly as usual. A filling, done on the last visit, had come out and was replaced free of charge. All the staff in the clinic are friendly and professional. I never feel anxious about attending. Such reasonable charges as well.
Chris
26 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you very much for your wonderful feedback, Chris.
We’re delighted to hear that your annual check-up was once again a smooth and positive experience, and that the issue with your filling was resolved quickly for you. It’s especially pleasing to know that you feel comfortable and relaxed attending the practice, as helping patients feel at ease is something we place great importance on.
Your kind comments about the friendliness and professionalism of the team, along with your appreciation of our pricing, are greatly valued by everyone at the clinic.
Thank you again for your continued trust and support of Genix Healthcare.
Lovely friendly Reception Staff and…
Lovely friendly Reception Staff and Chloe has such a Cheerful Laugh. Also Thankyou again Martha, I could tell taking my back tooth out today was a hard one, but I felt no pain, just pressure and Martha explained everything as she went along. Lovely Lady. Also everything about the Torrisholme Dentist is Spotless, so Very Clean and Bright. Thankyou
28 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you so much for your lovely and thoughtful feedback regarding your recent visit to Genix Healthcare.
We’re delighted to hear that you received such a warm welcome from the reception team, and we’re sure Chloe will greatly appreciate your kind comments about her cheerful personality.
It’s also wonderful to know that Martha helped make what could have been a difficult procedure as comfortable and reassuring as possible by explaining everything clearly throughout your treatment.
We’re especially pleased that you felt at ease and experienced no pain during your extraction. Your comments about the cleanliness and presentation of the practice are also very much appreciated, as maintaining a spotless and welcoming environment is extremely important to us.
Thank you again for taking the time to share such kind feedback with the team.
I broken my Crown off
I broken my Crown off, and I was able to get a quick appointment also what I nice kind and understanding dentist at Cirencester. The cleanliness was fantastic.
Thank you
27 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for your lovely feedback regarding your recent visit to Genix Healthcare Cirencester.
We’re very pleased to hear that you were able to secure a prompt appointment after your crown broke, and that the dentist was kind, understanding, and supportive throughout your treatment.
We know unexpected dental issues can be stressful, so it’s wonderful to know you felt well cared for during your visit.
We also appreciate your kind comments about the cleanliness of the practice.
Thank you again for taking the time to share your experience with us.
Friendly staff dentist chatted and…
Friendly staff dentist chatted and relaxed you
27 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for your kind feedback about your recent visit to Genix Healthcare.
We’re delighted to hear that you found the team friendly and that the dentist helped you feel relaxed and comfortable during your appointment.
We understand how important a calm and reassuring approach can be, and it’s lovely to know this made a positive difference to your experience.
Thank you again for taking the time to leave your review.
Réponse de Genix Healthcare
Thank you for your positive review of Genix Healthcare.
We’re pleased to hear that you found the practice clean and the staff friendly during your visit. Creating a welcoming environment and maintaining high standards throughout the practice are both very important to us.
We appreciate you taking the time to leave your feedback.
Lovely reception welcoming and a…
Lovely reception welcoming and a friendly hygienist who did a wonderful job, without making me feel vulnerable or stupid and I left feeling on top of the world! Definitely would highly recommend Genix to anyone seeking a new dentist. Many thanks. Dawn, Cirencester,
23 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you so much for your wonderful review, Dawn.
We’re delighted to hear that you felt so welcomed by the reception team and that your hygienist helped make your visit such a positive experience. Ensuring patients feel comfortable, respected, and at ease during treatment is extremely important to us, so it’s especially lovely to know you left feeling confident and happy following your appointment.
Your recommendation means a great deal to the whole team, and we truly appreciate you taking the time to share your experience with Genix Healthcare Cirencester.
A busy practice and I was happy with…
A busy practice and I was happy with the treatment I received. There was however a patient and an interpreter taking up rather a lot of time in Reception that should not have been allowed. I was standing waiting for my appointment and it was an episode that was just running on and on before my eyes. It appeared that the Dentist had to come down at one point. I wouldn`t dream of causing that much inconvenience.
22 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for taking the time to share your feedback regarding your recent visit to Genix Healthcare.
We’re pleased to hear that you were happy with the treatment you received. We also appreciate your comments regarding your experience in reception.
At times, some patients may require additional time, support, or assistance, and we always aim to approach these situations with patience, understanding, and professionalism.
We believe it is important that every patient receives the care and attention they may need during their visit. However, we are sorry that this particular situation left you feeling inconvenienced, and we appreciate you bringing your concerns to our attention.
Thank you again for your honest feedback.
My appointment was on time and the…
My appointment was on time and the staff were all very helpful and pleasant.
22 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for your kind feedback regarding your recent visit to Genix Healthcare.
We’re pleased to hear that your appointment ran on time and that you found the team helpful and pleasant throughout your visit. Providing an efficient and welcoming experience for our patients is always important to us, so your comments are greatly appreciated.
Thank you again for taking the time to leave your review.
Always a friendly staff to make your…
Always a friendly staff to make your appointment more pleasant
Great customer care
21 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for your lovely review of Genix Healthcare.
We’re delighted to hear that you consistently experience friendly and welcoming service from the team. Providing excellent customer care and helping patients feel comfortable during their appointments is something we take great pride in.
Your kind feedback is greatly appreciated, and we thank you for taking the time to share your experience with us.
Very good ,professional,and very…
Very good ,professional,and very informative. Always enjoy a visit to genix.
19 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for your kind review of Genix Healthcare.
We’re so pleased to hear that you find the team professional, informative, and welcoming during your visits. It’s wonderful to know that your appointments are consistently positive experiences, as providing high-quality care in a friendly environment is always our aim.
We truly appreciate your feedback and look forward to seeing you again in the future.
The staff are always so friendly and…
The staff are always so friendly and polite. The dentists are superb, they put me at ease and are so patient and thorough. Ease my anxiety immensely. Xx
21 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you so much for your lovely feedback about your experiences at Genix Healthcare.
We’re delighted to hear that the team’s friendly and polite approach helps make your visits more comfortable, and that the dentists have helped ease your anxiety through their patience, care, and thoroughness.
Supporting nervous patients and helping them feel reassured during appointments is something we place great importance on, so your kind words will mean a great deal to the whole team.
Thank you again for taking the time to share your experience with us.
My appointment was with Riyana D'Souza.
My appointment was with Riyana D'Souza.
She was lovely and put me at ease.
She explained everything and was very caring.
I had a deep clean which usually is very uncomfortable and isn't something to look forward to.
On this occasion I felt she was as gentle as can be expected and can not praise her enough.
Also the Dental Nurse whom I didn't get her name was exceptional and caring.
All in all a very good team.
The reception staff are very efficient and the building and furnishings are lovely and clean.
Many thanks.
21 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you so much for your wonderful and detailed feedback regarding your recent visit to Genix Healthcare.
We’re delighted to hear that Riyana D'Souza helped put you at ease and provided such caring and informative treatment throughout your appointment. It’s especially lovely to know that your deep clean was handled as gently and comfortably as possible, particularly as we understand this can often be an anxious experience for many patients.
We also greatly appreciate your kind comments about the dental nurse, reception team, and the cleanliness and presentation of the practice. Your feedback reflects exactly the standard of care and environment we strive to provide for all our patients.
Thank you again for taking the time to share your experience, your lovely comments will mean a great deal to the whole team.
Excellent service great care and a very…
Excellent service great care and a very clean surgery plus friendly staff would recommend 100%
20 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for your wonderful feedback about your recent visit to Genix Healthcare.
We’re delighted to hear that you received excellent service and great care, and that you found the practice clean and the team friendly.
Maintaining a high standard of clinical care in a welcoming and hygienic environment is very important to us, so your kind comments are greatly appreciated.
Thank you again for your recommendation and for taking the time to share your experience.
Réponse de Genix Healthcare
Thank you for your positive review of Genix Healthcare.
We’re delighted to hear that everything went smoothly during your visit and that you experienced no problems at all.
Providing efficient and professional care in a comfortable environment is always our goal.
We appreciate you taking the time to share your feedback and look forward to welcoming you again in the future.
Excellent dentist
Excellent dentist, went for check and clean 👌 no waiting always seen on time by happy friendly staff
19 mai 2026
Avis spontané
Réponse de Genix Healthcare
Thank you for your wonderful feedback about your recent visit to Genix Healthcare.
We’re delighted to hear that you were happy with your check-up and clean, and that your appointments continue to run on time.
Providing efficient care in a friendly and welcoming environment is something the whole team takes great pride in, so your kind comments are very much appreciated.
Thank you again for taking the time to leave your review.
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