They sourced the required components and got them sent to me in a timely manner so I could get them installed into a Ute, and kept me up to date with the process.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I am new to using the GT1 device but the tags thus far have performed as expected, reliable and consistent. The web platform and service is excellent. I am very much looking forward to seeing how the... Voir plus
We purchased 26 of the GEO Force SST GT-1 Satellite trackers. We installed them and activated them ourselves easily and the performance is sufficient for our tracking purposes. We are a mid-size const... Voir plus
Commitment to return phone calls by a certain day with no call back and no resolution. Original set up was incorrect. Specifically asked for GPS tracking in remote areas, but that was not provide... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Geoforce was founded in 2007 with the simple belief that the chaos and pain of field operations could be alleviated with technology. Our mission is to build the largest global network of connected field assets, providing operational intelligence to companies involved in field operations around the world. Combining a cloud-based software platform with rugged GPS tracking devices and global satellite and cellular networks, Geoforce’s Track and Trace solutions include efficient asset location and retrieval, rental invoice auditing, service delivery verification, inspection compliance, equipment maintenance alerts, and a host of others.
Coordonnées de contact
5830 Granite Parkway Suite 1200, 75024, Plano, Etats-Unis
- (888) 574-3878
- geoforce.com
4,1
Bien
243 avis
Demande des avis aux clients
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A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We are all having issues with it…
We are all having issues with it because, the ones that use it majority of the day have to keep it open and it keeps logging us out. We are having to log in too many times.
5 avril 2022
Réponse de Geoforce
Thank you for your feedback. Recent updates were made to further enhance security for our authentication pages.
Réponse de Geoforce
Thank you for leaving a review, Lauren!
At one time we had a functioning map…
At one time we had a functioning map where we could see all of our assets--NOT ANY MORE!! Your service staff (Issac) is a dang fine rep for your organization. Ryan is a fair rep, however COURTNEY is a NOT someone I would have representing my company (he has NO integrity--NONE).
4 janvier 2022
Réponse de Geoforce
Thank you for the feedback and glad to hear your experience with one of Geoforce's Field Services team members. It's unfortunate you had a poor experience with a member of one of our partners. We will address it with the right people.
We will never do business with your…
We will never do business with your company again
6 décembre 2021
Réponse de Geoforce
Hi there. It's unfortunate you feel that way, someone will reach out to you to provide an opportunity to share your concerns as a former customer.
I dislike the new system
I dislike the new system. it was much better before Geoforce purchased Cartisite. We will be replacing this system, it is a major step backwards.
3 novembre 2021
Réponse de Geoforce
Thanks for sharing your thoughts with us. We would like to understand more about your experience and see if we can make things right. The smooth transition for Cartasite users remains a priority for Geoforce, and will follow up with you to hear more.
There is always room for improvement
There is always room for improvement. I spoke with Lucas recently (which, by the way, I was very please to have him give me a call) and he did what he could to help me. There were a couple of things that I asked for help with to find out they were just not available at this time. He made note of my 'wants' and hoped that, along with the requests of other users, the functionality of the software would become more user friendly in the future.
28 octobre 2021
Réponse de Geoforce
Thank you for your input. We are committed to making UI/UX improvements that will make our software easier to use. We’ll reach out to you for further details as needed and looking forward to developments in 2022. Geoforce is determined to make its software as user-friendly as its trackers are rugged!
Quick reply and great communication
Quick reply and great communication. Great job
Thank you
27 octobre 2021
Réponse de Geoforce
Appreciate it, Bob. Thanks for your review, sir.
Becky did a awesome job
26 octobre 2021
Réponse de Geoforce
Thanks for the kind words, Mel. We've passed along your kudos.
Overall the product is good
Overall the product is good, the issue is the Geofence portion. Creating a geofence should be much easier. When inputting the GPS Coordinates it should pinpoint the spot on the map, instead I was told that the spot is in the middle of the screen and I find that hard to believe because over 90% of my needed geofences are not accurate.
26 octobre 2021
Réponse de Geoforce
Thank you for the feedback on this issue. We've logged this issue on that dashboard and will have one of our support team follow up.
Asked for password change instructions
Asked for password change instructions, got them within a couple of minutes - excellent
21 octobre 2021
Great customer service!!!!!
20 octobre 2021
Cam did a great job of the install!
19 octobre 2021
Réponse de Geoforce
Always great to hear about another successful installation, Mike. We appreciate the shoutout!
We have been using Geoforce for years…5 years with no issues
We have been using Geoforce for years now on all of our trucks and equipment, all aspects are outstanding from ease of install, accuracy and customer support. More importantly the reliability is second to none!
15 octobre 2021
Réponse de Geoforce
Great to hear, Dale! Thank you for trusting us with your field asset tracking and for letting us know how we're doing.
New services; Not impressed
Devices are still crashing. Website lost some features like specific speed notifications; setting up reports is not user friendly
14 octobre 2021
Réponse de Geoforce
Thank you for the feedback. In recent weeks we have released some enhancements to our speeding notifications. Someone from our team will be in touch to share more information on how to find those and address your concerns about devices.
I requested a report be created that…
I requested a report be created that didn't exist. Without any wait at all, Lucas responded and had completed what was requested! Awesome!
11 octobre 2021
Réponse de Geoforce
Thank you for the kind words, Randy! We passed along the shoutout to Lucas. Please reach out again if we can help in any way.
Great Customer Service!
16 septembre 2021
So far this is a great application
So far this is a great application. The helpdesk and tutorials are helpful and I will recommend it to others.
15 septembre 2021
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