Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

They rip people off under the guise of Free Trial Memberships and they deceptively hide the terms where you are obligated to pay for 6 months membership of over $250 if you don't remember to cancel... Voir plus

Noté 5 sur 5 étoiles

I’ve been ordering skin care and hair products from Geologie for over a year now and when I tell you I saw results QUICK! The unscented salicylic face wash is amazing for my sensitive skin and helped... Voir plus

Noté 5 sur 5 étoiles

Hello, This is Praneeth. I have been using geologie from the past 2 years and I must say I have seen real changes. For people giving any sort of negative feedback, I urge you to wait for few months... Voir plus

Noté 5 sur 5 étoiles

My boyfriend's been subscribed to a skincare regimen for a few years, and I've always used some of his eye cream when he's not looking. I started purchasing my own co-wash last year and love it! I've... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. Boutique de santé et beauté
  3. Distributeur de produits pour la peau

Écrit par l'entreprise

Simple. Personalized. Results. Skin, hair + body care. 25 time award-winning formulas rooted in science with ingredients clinically proven to work. Discover your routine today!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superb customer service

One item in my order arrived damaged, and the helpdesk promptly skipped a replacement item. They even followed once the replacement order had arrived. Great customer service all around, not to mention the great products!

3 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Ingredients that work!

What makes Geologie's products so compelling for me is that they contain real ingredients proven to make a difference. Lots of men's skincare products have great packaging and long-standing reputations, but give me products with efficacious ingredients every single time!

23 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Theft?

My child purchased some products. He liked the products but Geologie keep trying to take money out of his account for no reason. Theft from a child?
No matter. Bank have blocked any unauthorised transactions

20 mai 2024
Avis spontané
Logo de Geologie

Réponse de Geologie

Hi Debbie. Thanks for sharing this.

We outline in our Terms & Conditions that customers who wish to purchase from our site and subscribe represent that they are over the age of 18 or have consent from a legal guardian of age to do so. We also do not generate subscriptions for customers unless they acknowledge and provide explicit manual consent to these terms at checkout.

We're happy to look into your child's account activity and ensure they're taken care of if you're able to respond to our request for additional customer details.

Noté 5 sur 5 étoiles

Geologie has prompt service and answers questions fast

Geologie sells lots of skincare products. Their website is easy to use and is quite informative. If you have a question it is quickly answered.

Geologie sells products individually or in sets. I purchased a set of four basic face items. It appears that the more products one purchases the more the price for individual items goes down, if that makes sense.

I received my products within a couple of days of placing my order. Therefore, I had a very good experience with Geologie.

10 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great trial kit

I have tested the trial kit for sensitive skin and used the products included every day and night for about one month. The products are easy to use with the instructions provided, do not cause irritation, and work well for my skin. I am thinking of buying additional trial kits for my two sons and my husband since they travel a lot. The trial kit is excellent as a travel companion.

17 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

A MUST in your skincare routine!!!

Geologie’s Dark Circle Eye Cream was a game-changer for me because I was looking to address under-eye concerns. Its powerful blend of ingredients, combined with its ease of use and visible results, makes it a must-have in any skincare routine. Whether you’re battling dark circles, puffiness, or fine lines, this eye cream provides an effective solution, leaving you with brighter, more youthful-looking eyes. Highly recommended!

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Products and Customer Service

I my experience Geologie has some of the best customer service of any on line company I have dealt with. They are very prompt in responding and make adjustments in the favor of the consumer as need be. Great products and customer service are a winner.

8 mai 2024
Avis spontané
Noté 4 sur 5 étoiles

Give it a try

UPDATED: After receiving an email from a customer support supervisor and reaching a satisfactory resolution, I have decided to update my review. This company offers a very good product that I would recommend based on its quality. My only concern is their cancellation policy, particularly regarding the first payment after the trial month. It would be helpful if they sent email reminders about an upcoming payment within a week of the charge date. This would prevent many issues for both their support team and customers. Additionally, it would be beneficial to have live support available, at least through chat, as it seems their agents are often offline.

8 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Geologie's awesome

Geologie makes men's skincare incredibly seamless. The vitamin C serum combined with the morning and night creams work perfectly, giving my skin that bright glow effortlessly.

6 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Products and Customer Service

These guys have great products, but their customer service is what really sets them apart. They recently shipped and order incorrectly, but they were very quick to make it right and communicated promptly the entire way...great company.

29 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

SCAM BUSINESS

To anyone out there who is considering to buy from Geologie. STAY AWAY IMEEDIATELY. Once you purchase something they put you on a “auto” supscription without you agreeing to anything. I woke up and saw my balance charged 200 USD without giving any permission. The whole day have I not received any information like mails and such. Terrible scam strategy. If I had the ressourcers I would sue Them without a thought.

Do not give Them any credit card information.

STAY AWAY

27 avril 2024
Avis spontané
Logo de Geologie

Réponse de Geologie

Hey Lucas. Thanks for your review, and sorry to hear you feel that way. We requested some additional customer details from you so that we could speak more directly to your experience, but they were unfortunately not provided. Happy to address your concerns generally, and you're welcome to reach out to our support team at help@geologie.com if there's anything else we can help with.

To be clear, our team communicates membership details transparently to any customer looking to purchase a personalized trial regimen with us in a variety of places during the purchasing journey. We first outline the trial period length and ongoing costs of our subscriptions after completion of our skin type diagnostic before then explicitly calling out the subscription on our checkout page. We do not set up a membership for recurring orders for customers unless they acknowledge these terms and manually consent to them by marking a check box prior to completing their purchase.

We then address subscription terms once again in our order confirmation email and prompt customers to manage their preferences directly from their account page if they need to make any changes along the way. Customers can personally modify their preferences at any time in between orders and can also reach out to our support team for any needed assistance. Customers are also welcome to purchase from our site a la carte instead of subscribing if they'd prefer to order what they want, when they want it.

Hope that info helps, and don't hesitate to reach back out to our team if there's anything else we can lend a hand with.

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