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Noté 5 sur 5 étoiles

FIrst time scraping precious metals through the post. i followed the website list of things to do(very helpfull). filled in the form and sent the parcel. 2 days later i received a phone call about wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was sceptical about sending valuable silver through the post so used special delivery as requested to by Gerrard's. Within 24hrs it arrived at Gerrard's. 36 hrs I received my invoice detailing the a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good competitive rates Very easy online catalogue and process for purchase Good telephone support Order placed on 25th Oct but rcvd 15th Nov. The website stated orders will be shipped between 5-7 d... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Posted silver which arrived at Gerrards on 22nd Jan - silver prices were very high. Expected some delay but website suggested valued on day of receipt. Got a call on 4th Feb - Silver prices... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de négoce de l'or et de l'argent
  2. Marchand d'or

À propos de Gerrards Bullion

Écrit par l'entreprise

 

Gerrards Bullion is a London-based precious metals dealer, reputed for trading in high-quality gold, silver and Platinum group metals . With over 50 years of experience in the market, we offer a range of services, including buying, selling, and secure storage of precious metals for investors and collectors.

Our extensive catalogue includes Gold, Silver and Platinum bullion bars, coins, such as sovereigns, Maples, Britannia and more. What makes us stand out is our commitment to quality - our precious metals are supplied brand new and direct from London Bullion Market Association (LBMA) approved manufacturers and by Royal or Government Mints . This guarantees the highest purity and quality, assuring our clients of the value they receive.  All our products are universally recognizable which means they can be sold anywhere in the world.

As affiliate members of the LBMA and LPPM international trade associations, we uphold the most stringent standards in sourcing our gold and silver from official and ethical sources. Whether you are buying or selling gold bullion online directly through our website with live pricing or using our insured delivery services, or coming in store you can trust Gerrards to provide exceptional service.

Our commitment to excellence extends to our secure storage facility, which provides our clients with the peace of mind they deserve. At Gerrards, we go above and beyond to ensure that your transactions are secure, reliable, and satisfactory. We're not just a dealer, we're your partner in investment and collection. Trust Gerrards Bullion for all your precious metals needs.

 

VIST GERRARDS

CONTACT US


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

319 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(319)

45 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good coins

Good coins. Good service. Will buy again.

10 septembre 2025
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Réponse de Gerrards Bullion

Thank you so much for your kind words! We're thrilled you had a great experience with Gerrards Bullion and appreciate your support.

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service
Excellent selection
Thank you

10 septembre 2025
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Réponse de Gerrards Bullion

Thank you for sharing your positive feedback! We're glad you had a great experience and look forward to serving you again soon

Noté 5 sur 5 étoiles

First Experience

Gerrards provide an impressive selection of products, and the ordering process was efficient and well-managed, with regular email updates following confirmation. I requested delivery on a specific date, and the order arrived precisely as scheduled. This was my first experience purchasing from Gerrards, and based on the high standard of service, I would not hesitate to order from them again.

11 août 2025
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Réponse de Gerrards Bullion

Thank you for your generous feedback and for choosing Gerrards Bullion for your first purchase. We're delighted to hear you found our product selection impressive, the ordering process efficient, and our delivery punctual. Our team takes great care in keeping customers updated and meeting requested delivery dates, so it's wonderful to know this made your experience memorable. We look forward to assisting you again—thank you for your trust and recommendation.

Noté 5 sur 5 étoiles

Signing up for an account

Signing up for an account, verify the documents worked quickly after a couple of failed upload attempts. Delivery was as agreed and well informed through out the purchasing process.

14 juillet 2025
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Réponse de Gerrards Bullion

Thank you for your positive feedback! We're glad to hear that you found our account setup and document verification process straightforward, despite a few initial upload challenges. We always aim to keep our customers well informed throughout every step, and we're happy that your delivery experience met your expectations. Your trust means a lot to us, and we look forward to serving you again in the future.

Noté 5 sur 5 étoiles

Buy with confidence

Ordered item arrived on time and in excellent condition. Communication by phone and e-mail was timely.
Order Number: #10879
Order Date: 1st July 2025

1 juillet 2025
Avis spontané
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Réponse de Gerrards Bullion

Thank you for your 5-star review! We’re thrilled to hear your order arrived on time and in perfect condition. It’s great to know our communication met your expectations — we always strive to keep our customers fully informed. We appreciate your trust and look forward to serving you again.

Noté 5 sur 5 étoiles

First order - great service

Placed my first order and I’m very happy with my purchase and the speed of delivery - which was Royal Mail signed for next day guaranteed.
The customer service were very helpful when needed also.

13 mai 2025
Noté 5 sur 5 étoiles

Exceptional service

Had an issue while ordering in the evening. Dealt with Jason in the morning and my order was processed without any issues even though the price has gone up in the morning. Would highly recommend Gerrards. Thank you once again Jason and Gerrards.

10 avril 2025
Noté 5 sur 5 étoiles

Great service

Great service, very user friendly. Highly recommend.

31 mars 2025
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Réponse de Gerrards Bullion

Thank you for the great review! We're happy you found our service user-friendly.

Noté 5 sur 5 étoiles

Gold review

Bought of them twice, 50 grams of gold and will be buying more in the future, so quick and smooth and great customer support, best in the game and will be nipping by to my third purchase soon at Hatton

4 octobre 2024
Avis spontané
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Réponse de Gerrards Bullion

We really appreciate your great feedback and loyalty! Glad we could provide great support. See you again soon!

Noté 4 sur 5 étoiles

Quick and efficient service

Quick and efficient service!
Would have appreciated a capsule rather than a plastic bag to properly protect coin for the future.
Thanx !

14 mars 2025
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Réponse de Gerrards Bullion

Thanks for the feedback on our service. We appreciate the suggestion about coin protection and have noted it.

Noté 5 sur 5 étoiles

First order with Gerard’s Bullion and…

First order with Gerard’s Bullion and have been very pleased with their service. Will certainly be using the for future purchases.

25 février 2025
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Réponse de Gerrards Bullion

Thanks for sharing your experience! We appreciate you choosing us for your first order and hope to serve you again soon.

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website. Quick response and fast secure delivery.

18 février 2025
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Réponse de Gerrards Bullion

Thank you for taking the time to leave a review!

Noté 5 sur 5 étoiles

Good service

fast, friendly and easy to use.

12 février 2025
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Réponse de Gerrards Bullion

Thanks for the positive feedback! We're happy to hear our service was fast, friendly, and easy for you.

Noté 5 sur 5 étoiles

Great and responsive team

Great and responsive team. Reliable company. Easy to buy tings. If you have an accent they ask passport. The only ting it made me feel really uncomfortable.

14 novembre 2024
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Réponse de Gerrards Bullion

Thank you for your feedback! We’re pleased to hear you had a positive experience with our team. We also appreciate your comments and will take them into consideration to improve our service. Your comfort is important to us.

Noté 5 sur 5 étoiles

5 star

Easy to buy great cust svc and perfect products

5 novembre 2024
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Réponse de Gerrards Bullion

We’re thrilled to hear you had a great experience with our service and products. We look forward to serving you again!

Noté 5 sur 5 étoiles

A pleasure to do business with

Website was easy to navigate. I was contacted following my order via email and by phone to clarify a couple of things and Jason was efficient, friendly and polite. My order arrived as expected.

31 octobre 2024
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Réponse de Gerrards Bullion

Thank you for the kind words. We’re glad to hear you found our website easy to navigate. We appreciate your feedback and look forward to seeing you again!

Noté 5 sur 5 étoiles

Gold Brittanias

Always use Gerrards to purchase my gold coins.
Excellent communication from them and goods always arrive when they say they will

9 octobre 2024
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Réponse de Gerrards Bullion

We’re thrilled to hear about your positive experiences with us! Thank you for choosing Gerrards for your gold coin purchases. We appreciate your feedback and look forward to continuing to provide you with excellent service.

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