It was a quick and easy application process with an initial deposit taken quickly and efficiently. The repayments were all set out before the application was authorised and I was able to choose a r... Voir plus
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Lisez les avis des autres
Vuelo has made my travel experience TEN times better !!! The ability to book my travel and pay it off over time (up to 12 months) is a game changer. Whether directly through the app or by using the VI... Voir plus
L'entreprise a répondu
Vuelo came in handy when I needed it most. I was able to avoid disappointing my daughter’s request for her birthday present. Thanks Vuelo. Application is very easy to use and you get instant feedba... Voir plus
L'entreprise a répondu
This app is Just Awesome. Vuelo is user friendly with a very easy to navigate application. No bells and whistles, customers can see all the important aspects or their purchases at a click of a button.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Coordonnées de contact
222 Regent Street, W1B 5TR, London, Royaume-Uni
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4,6
Excellent
434 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It was a quick and easy application…
It was a quick and easy application process with an initial deposit taken quickly and efficiently. The repayments were all set out before the application was authorised and I was able to choose a repayment plan suitable for my budget.
I began with a reasonably small credit limit and was able to easily use the one time card to book through Booking Dot Com.
28 avril 2026
Avis spontané
What a waste of my time
I have excellent credit score, it declined my application! Useless and waste of time.
27 avril 2026
Avis spontané
Réponse de Vuelo
Thanks for your feedback. Our decisions are based on a dynamic system review with many factors considered. We highly encourage you to reach out so we can make sure you get the best support possible. Please contact us at support@getvuelo.com and we will be happy to help 💜
Such a good way and app to plan and pay…
Such a good way and app to plan and pay for holidays and stays
26 avril 2026
Avis spontané
Réponse de Vuelo
Thanks so much for sharing this! Really glad the app is making it easier to plan and pay for your holidays and stays. Happy travels ahead. 💜
Excellent app with greatly flexibility…
Excellent app with greatly flexibility to spread the cost of long weekends and holidays.
Thank you
26 avril 2026
Avis spontané
Réponse de Vuelo
Thank you so much for the kind words! It's lovely to hear the app is helping make those long weekends and holidays feel a bit more manageable. Wishing you many more great trips ahead. 💜
What a pity
What a pity - bought the first card. Travel company could not use it - don't use virtual cards. Vuelo kindly refunded my deposit after my last bad review and asked me to remove the review. I did that.
Then I foolishly bought another card from them and again, a different travel agent was not able to use the card.
I have now asked for a refund of my second deposit and I've been told that they can't as I've made a purchase!!!!!!!!!!!!!
The whole reason to ask to cancel the account and get a refund as it's more trouble than it's worth - I now await their response as it seems the only time you get anywhere is with a bad review :(
20 avril 2026
Avis spontané
Réponse de Vuelo
Thank you for taking the time to share this with us and we hear you completely. Every customer deserves a smooth and seamless experience with Vuelo and we want to make sure we get this fully resolved for you.
Please reach out to us at support@getvuelo.com and our team will personally look into both the card usage and the refund request to get everything sorted for you as quickly as possible. We are here for you and we will make this right. 💜
hi i am a family of 4 and i applied for…
hi i am a family of 4 and i applied for all my 4 family member my 2 daughters wife and me and we have 900 credit score all of us minimum and they declined and said apply after 30 days is there a glitch in the app? or something please? because my brother recommended me this app and when he saw the app was updated he did join and gave him a good credit limit so please i really wish to apply and maybe update the app in the future thanks
20 avril 2026
Avis spontané
Réponse de Vuelo
Thank you for giving Vuelo a try! This wasn't the experience we'd love for you to have. Our checks are there to make sure we lend responsibly and take a number of factors into account. Please do reach out to us at support@getvuelo.com and we'd love to take a closer look with you 💜
VUELO IS A GAME CHANGER !!
Vuelo has made my travel experience TEN times better !!! The ability to book my travel and pay it off over time (up to 12 months) is a game changer. Whether directly through the app or by using the VIRTUAL CARD, the process is efficient and seamless. I highly recommend VUELO.
18 avril 2026
Avis spontané
Réponse de Vuelo
This made our day, thank you so much! We're thrilled that Vuelo has been a game changer for your travel experience. Whether booking through the app or using the virtual card, we want the process to always feel seamless for you.
We really appreciate the recommendation and look forward to being part of your next adventure. 💜
Bizarre action from this company!
I got knocked back from opening an account, I’ve never had a missed payment and have excellent scores on all credit check systems! Bizarre!
18 avril 2026
Avis spontané
Réponse de Vuelo
Thank you for your feedback. We understand how this feels and we take it seriously. Offers are reviewed in real time and take into account a number of different factors. We'd love to chat with you about this, please reach out at support@getvuelo.com. 💜
A Help in Time of Need
Vuelo came in handy when I needed it most. I was able to avoid disappointing my daughter’s request for her birthday present. Thanks Vuelo. Application is very easy to use and you get instant feedback. Customer care is also excellent.
20 mars 2026
Avis spontané
Réponse de Vuelo
This really warmed our hearts, thank you! We're so glad Vuelo came through when it mattered most and that you were able to make your daughter's birthday special.
We'll pass on the kind words to our customer care team too. We hope she loved her present! 💜
Réponse de Vuelo
The love is mutual, we promise! Thank you so much for the kind words and for taking the time to share this with us. We are so happy Vuelo is hitting the mark for you and we look forward to being part of every adventure that comes your way! 💜
Very very easy to use
Very very easy to use, the credit was a bonus too. Life saver for someone like me that likes to travel a lot.
15 avril 2026
Avis spontané
Réponse de Vuelo
This means the world to us, thank you so much! We built Vuelo for travellers just like you and we are so happy it is making every trip that little bit easier. Happy travels! 💜
It was very easy to get the deal to pay…
It was very easy to get the deal to pay in installments
13 avril 2026
Avis spontané
Réponse de Vuelo
Making instalment payments feel effortless is something we work really hard on, so this is so wonderful to hear! Thank you for taking the time to share your experience and we are so happy Vuelo could make it all come together for you. Here is to your next adventure! 💜
Easy to use so far and very straight…
Easy to use so far and very straight forward!
13 avril 2026
Avis spontané
Réponse de Vuelo
Straightforward and easy, exactly the experience we set out to create! We are so glad you are enjoying Vuelo so far and we truly cannot wait for you to see everything else it has to offer. Welcome aboard and here is to many amazing trips ahead! 💜
My issue was dealt with so good
My issue was dealt with so good, I felt listen to and everything was clear explained to me.
Keep up the great work good team members you have working for you 🙏
9 avril 2026
Avis spontané
Réponse de Vuelo
This means so much to us, thank you! Making sure every customer feels heard and leaves with full clarity is exactly what we aim for. We will absolutely pass this on to the team, it will make their day! We are so glad we could help and we look forward to being there for you again. 💜
Setting and using a one time is easy
Setting and using a one time card is easy. All the details of the card are supplied and ready to use. Will use it again.
2 mars 2026
Avis spontané
Réponse de Vuelo
That is exactly the experience we designed it for! Simple, ready to go and no fuss. We look forward to helping you book your next trip! 💜
Brilliant from the start
This app is Just Awesome. Vuelo is user friendly with a very easy to navigate application. No bells and whistles, customers can see all the important aspects or their purchases at a click of a button. Brilliant concept and one I shall be taking advantage off long into the future.
2 avril 2026
Avis spontané
Réponse de Vuelo
Thank you so much for this! Keeping things simple and easy to use is exactly what we aim for, so it's wonderful to hear it's landing that way. We're so glad to have you with us and we look forward to making many more trips possible for you! 💜
What a great idea
What a great idea, easy to use and will definitely book holidays this way in the future
1 avril 2026
Avis spontané
Réponse de Vuelo
Thank you so much for the kind words! We built Vuelo with exactly this in mind, making it simple and stress free to spread the cost of your travels. We cannot wait to help you book your next holiday! 💜
Excellent help for emergency travels…
Excellent help for emergency travels and easy payments too.
7 février 2026
Avis spontané
Réponse de Vuelo
Knowing Vuelo was there for you when it mattered most means everything to us! That is exactly why we built it — so travel is always within reach, even when life throws the unexpected your way. Wishing you many more adventures ahead! 💜
Réponse de Vuelo
That means the world to us! Making travel simple and accessible is exactly what we set out to do. We hope to be part of many more adventures for you! 💜
It’s so easy and convenient to…
It’s so easy and convenient to organise. I wish I’d known about this payment method sooner. Very nice
29 mars 2026
Avis spontané
Réponse de Vuelo
That feeling when you discover something that just makes life easier!💜 So happy Vuelo has been that for you. We work really hard to make travel payments as smooth as possible and it means a lot to hear it's making a difference. 💜
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