Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It was a quick and easy application process with an initial deposit taken quickly and efficiently. The repayments were all set out before the application was authorised and I was able to choose a r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vuelo has made my travel experience TEN times better !!! The ability to book my travel and pay it off over time (up to 12 months) is a game changer. Whether directly through the app or by using the VI... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vuelo came in handy when I needed it most. I was able to avoid disappointing my daughter’s request for her birthday present. Thanks Vuelo. Application is very easy to use and you get instant feedba... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This app is Just Awesome. Vuelo is user friendly with a very easy to navigate application. No bells and whistles, customers can see all the important aspects or their purchases at a click of a button.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement

Écrit par l'entreprise

Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

434 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

10/10

super easy to use and come in handy when i’ve needed it 100% recommend this hidden gem!

18 décembre 2025
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thanks so much for the lovely review.
We’re really glad to hear Vuelo came in handy when you needed it.
“Hidden gem” made our day 💜

Noté 5 sur 5 étoiles

Very easy to use

Very easy to use. Got a fast approval!

22 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thanks so much for the lovely feedback.
We’re really glad you found Vuelo easy to use and that the approval was quick. Enjoy planning your next trip 💜

Noté 5 sur 5 étoiles

Absolutely love the app

Absolutely love the app, being able to spread the cost has given me so many opportunities to go new places and pay securely!

21 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

This means a lot to us, thank you!
Helping you spread the cost and travel with confidence is exactly what Vuelo is about. Wishing you many more adventures ahead 💜

Noté 5 sur 5 étoiles

This is a great idea for holidays

This is a great idea for holidays!

Pay monthly instead of having to pay everything all at once ! Helpful staff too

11 novembre 2025
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thank you for the kind words!
We’re happy Vuelo made paying monthly easier for your holiday plans, and it’s great to hear the team was helpful too 💜

Noté 5 sur 5 étoiles

My experience was great because Vuelo…

My experience was great because Vuelo helped when I was really struggling to get a ticket paid for

18 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thank you for sharing this 💜
We’re really glad Vuelo could help at the right moment and make things easier for you. That’s exactly why we built it.

Noté 5 sur 5 étoiles

Easy to use and great payment terms

Easy to use, finds most of the flights you need, excellent payment terms! Very happy with this app!

20 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thanks so much for the lovely feedback.
We’re really glad to hear you’re enjoying how easy the app is to use and the payment options available.
It means a lot to us that Vuelo is helping make booking flights simpler and more flexible 💜

Noté 5 sur 5 étoiles

Well I heard about vuelvo through…

Well I heard about vuelvo through instagram and that it is one of the best form to paying method I’ve used so far. I be booked a flight from London to Guatemala and took me a few seconds to get it sorted. Definitely the best app.

20 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thanks so much for sharing this, Cavin! 💜
We’re really glad you discovered Vuelo and that booking your flight was quick and easy. Hearing that it only took a few seconds to get sorted is exactly what we aim for.

Noté 5 sur 5 étoiles

Reliable and easy to use

Reliable and easy to use.
I had to create a one time card to pay for hotel on a different site and it was very easy and not time consuming . Exactly what i needed!

19 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thank you for your lovely review 💜
We are really pleased to hear that you found Vuelo reliable and easy to use, and that creating a one time card for your hotel booking was quick and straightforward. Making payments simple and stress free is exactly what we aim for, so it means a lot to know it worked just as you needed.
Thank you again for choosing Vuelo and we look forward to supporting you again in the future ✈️

Noté 5 sur 5 étoiles

I had smooth transaction with vuelo

I had smooth transaction with vuelo. It was straightforward and its easy to use the app.

18 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thank you so much for your lovely review💜
We are really pleased to hear that your experience with Vuelo was smooth and that you found the app easy to use. Making things simple and straightforward for our customers is exactly what we aim for, so your feedback truly means a lot to us.
Thank you again for choosing Vuelo and we look forward to supporting you again in the future ✈️

Noté 5 sur 5 étoiles

Great credit company easy to apply and…

Great credit company easy to apply and easy to use no hidden fees all very simple

15 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thanks for the great review!
We’re glad you found the application simple and everything clear with no hidden fees and that’s exactly what we aim for 😊

Noté 4 sur 5 étoiles

Once you follow the step by step…

Once you follow the step by step instructions you are good to go

15 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thanks for your feedback!
We’re glad the step-by-step process made things easy and smooth for you.
If you ever need help, we’re just a message away 💜

Noté 5 sur 5 étoiles

Very good experience

Very good experience

One time card was the best you can use any company but the app is a little confused they need sort the app out.

Thank you

14 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thanks so much for the great review — we’re really happy to hear you enjoyed using the one-time card 💜
We also appreciate the honest feedback about the app. Improving clarity and usability is something we’re actively working on, and comments like yours genuinely help us make it better.

Noté 5 sur 5 étoiles

Excellent and simple process

Excellent and simple process, easily managed to book, would definitely recommend

13 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thanks so much for the kind words!
We’re really glad you found the process simple and easy to manage.
Your recommendation means a lot to us 💜

Noté 5 sur 5 étoiles

Great experience with Vuelo from start…

Great experience with Vuelo from start to finish. The booking process was quick and straightforward, prices were competitive, and everything was clearly explained with no hidden surprises. Customer support was responsive and helpful when I had a query, which made the whole experience stress-free. I’d happily use Vuelo again and would recommend them to anyone looking for smooth and reliable travel booking.

13 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thank you for such a thoughtful review!
We’re delighted to hear everything felt clear, smooth, and stress-free from start to finish.
It’s great to know our support team could help when needed — we really appreciate the recommendation 💜

Noté 5 sur 5 étoiles

Efficient quick and friendly!

13 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thank you so much for the lovely feedback. We’re really happy to hear that you found the experience efficient, quick, and friendly. Making it easy to get set up and book with confidence is exactly what we aim for, so it’s great to know Vuelo delivered for you. We truly appreciate the support and look forward to being part of many more trips ahead ✈️💜

Noté 5 sur 5 étoiles

Easy to use, no hidden transaction

Easy to use, no hidden transaction

12 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thank you so much for the kind feedback. We’re really happy to hear you’re enjoying how easy and transparent Vuelo is It means a lot to us 💜✈️

Noté 1 sur 5 étoiles

Making a Booking is simple getting…

Making a Booking is simple getting Support not so much!

Bookings are the easy bit IMO in any transaction taking money always is...

Support for changes in circumstances in this instance non existent. 6 days notice given for a flight time alteration that didn't happen!

And advised to leave the booking as was by Vuelo Customer Service Agent(s).

Days between responses from Vuelo Customer Service too after initially contacting them and since having to make my own arrangements to return back to the UK just poor.

30 décembre 2025
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thanks for taking the time to share your feedback — we’re sorry to hear how frustrating this experience has felt.
We’d like to clarify that our team has been in contact with you and is actively supporting your case. In situations involving flight changes or third-party providers, some updates depend on confirmation from the airline, which can unfortunately affect timing and available options.
That said, we understand how stressful this was, especially while travelling, and we appreciate your patience while we worked through it with you.
We’ll continue to stay in touch and do everything we can to support a fair outcome.

Noté 5 sur 5 étoiles

Very fast to get us rolling and booked…

Very fast to get us rolling and booked the flights within 20 mins of downloading the app!

10 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thank you so much for your lovely feedback. We are really glad to hear how quickly you were able to get set up and book your flights. Making the process fast and easy is exactly what we aim for, and it is great to know the app delivered for you. We look forward to supporting many more trips ahead ✈️💜

Noté 5 sur 5 étoiles

Company doing well but could the…

Company doing well but could the company allow us to purchase tickets even if i'ts a day before the departure date. Can you please remove this thing that your app doesn't allow us to buy a ticket 10 0r 9 days before departure date. Thank you for your understanding

1 janvier 2026
Avis spontané
Logo de Vuelo

Réponse de Vuelo

Thank you so much for the kind words and for sharing this feedback 💜
We understand how useful it would be to book closer to the departure date. At the moment, the advance booking window is in place to help us manage availability and ensure a smooth experience for everyone, but your suggestion is absolutely noted and has been shared with the team.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus