It was a quick and easy application process with an initial deposit taken quickly and efficiently. The repayments were all set out before the application was authorised and I was able to choose a r... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Vuelo has made my travel experience TEN times better !!! The ability to book my travel and pay it off over time (up to 12 months) is a game changer. Whether directly through the app or by using the VI... Voir plus
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Vuelo came in handy when I needed it most. I was able to avoid disappointing my daughter’s request for her birthday present. Thanks Vuelo. Application is very easy to use and you get instant feedba... Voir plus
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This app is Just Awesome. Vuelo is user friendly with a very easy to navigate application. No bells and whistles, customers can see all the important aspects or their purchases at a click of a button.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Coordonnées de contact
222 Regent Street, W1B 5TR, London, Royaume-Uni
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4,6
Excellent
434 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very good service
8 janvier 2026
Avis spontané
Réponse de Vuelo
Thank you for the lovely review. We’re really glad to hear you had a great experience 💜
If you ever need help in the future, we’re always here.
Very easy from
Very easy from
Start to finish would highly recommend to others
7 janvier 2026
Avis spontané
Réponse de Vuelo
Thanks so much for the great feedback — we’re really glad to hear everything was easy from start to finish.
It’s brilliant to know you’d recommend Vuelo to others 💜
Don’t make plans with your credit limit they randomly reduce it when they want!
The premise of the app is great option. Almost like the Clearpay way to spread out your holidays seems great. My £3000 credit limit disappeared one day I had budgeted my limit and paid it off instalments on time no late payments and even paid extra towards the balance if I had the money to spare. But they still took my £3000 limit to £0 randomly one day they said it was due to changes on my credit file even though the only recent credit on my file was through them. Also if you cancel a booking and it’s refunded they may report the wrong information to transunion and mess up your credit score. I ended up with a missed payment on my credit file for a one time card payment account that was closed due to accommodation cancellation. Transunion removed the error in the end but it was a lot of stress and backwards and forwards getting it sorted.
6 janvier 2026
Avis spontané
Réponse de Vuelo
Thanks for taking the time to share your experience — we appreciate how frustrating this must have felt.
Credit limits on Vuelo are dynamic and can be reviewed or adjusted at any time. This is clearly outlined in our Terms & Conditions and is standard practice across credit providers, as limits are reassessed based on a range of factors beyond just payment history.
When a booking is cancelled or a one-time card is closed, the account is updated accordingly. Any reporting to credit reference agencies is done in line with regulatory requirements, and we always work to correct any inaccuracies as quickly as possible — as you mentioned was ultimately resolved with TransUnion.
We’re sorry for the stress this caused and understand how disruptive it can be. If you ever need support or clarification, our team is always here to help 💜
Great absolutely great
7 janvier 2026
Avis spontané
Réponse de Vuelo
Thanks so much for the great feedback, Sam!
We’re really glad you had a great experience — it means a lot to us.
If you ever need anything, we’re always here to help 💜
EXCELLENT SERVICE
6 janvier 2026
Avis spontané
Réponse de Vuelo
Thank you so much for the great feedback! We’re really happy to hear you had an excellent experience with Vuelo 💜
Réponse de Vuelo
Thanks for your kind review! We’re glad you found Vuelo easy to use and enjoyed our hotel prices ✨
Réponse de Vuelo
Thank you so much for your kind feedback! We’re really happy to hear that you found Vuelo easy to use. Making the book creation process simple and enjoyable is exactly what we aim for. We truly appreciate you taking the time to share your experience 💜
First time usef Vuelo very rialable and…
First time usef Vuelo very rialable and easy to use and less interest. X
5 janvier 2026
Avis spontané
Réponse de Vuelo
Thank you for choosing Vuelo for your first time and for sharing your experience! We’re delighted to hear you found the platform reliable, easy to use, and helpful. Your trust means a lot to us, and we’re glad we could support you along the way 💜
Hello trying to update number can’t log…
Hello trying to update number can’t log in, tried emailing but not getting a response can someone email me my name is Emma jones postcode HR2 9SU
3 janvier 2026
Avis spontané
Réponse de Vuelo
👋 Thanks for your review. Sorry to hear you are having trouble logging in and updating your number. Our support team at support@getvuelo.com will need to look into this directly for security reasons. Please email us again from the address linked to your account and we will get back to you as soon as possible 💜
Works fine but my credit limit will…
Works fine but my credit limit will randomly just get removed for no reason really takes away the good that this app does. Even though there were no changes to my credit and I had no missed payments on my account my credit was taken away from me despite no changes to my credit
3 janvier 2026
Avis spontané
Réponse de Vuelo
Thanks for sharing your feedback. Credit limits are reviewed regularly based on affordability and overall credit information, not just activity within Vuelo. We appreciate your understanding 💜
Absolutely love Vuelo
Absolutely love Vuelo. Helps with last minute planning and great customer service, also amazing for protection using Mastercard when booking! Highly recommend
1 janvier 2026
Avis spontané
Réponse de Vuelo
Thanks so much for the love, we’re really glad Vuelo helped with your last-minute plans.
Thanks for recommending us, it means a lot 💜
recently planned a fantastic North…
recently planned a fantastic North American adventure – starting with city vibes in New York, then heading north to explore Toronto and Montreal in Canada, and wrapping up with some relaxing beach time in San Juan, Puerto Rico. As someone who loves to travel but prefers to manage big expenses wisely, I turned to the Vuelo app for booking flights and hotels with their flexible “Book Now, Pay Later” option.
Ease of Booking and Setup: 5/5
The Vuelo app was super intuitive. I downloaded it, signed up quickly, and browsed deals from major airlines and hotels (like options with Expedia partners). Booking my multi-leg flights and accommodations was seamless – everything in one place. I chose interest-free instalments tailored to my trip dates, spreading the cost over several months without any upfront full payment stress.
30 décembre 2025
Avis spontané
Réponse de Vuelo
Wow!
That sounds like an incredible trip!
We’re so happy Vuelo could help you plan it all in one place and spread the cost in a way that felt stress-free. From multi-leg flights to flexible instalments, that’s exactly what we aim to make easy.
Thanks for sharing such a detailed review and for choosing Vuelo 💜
Always good to have a way to spread…
Always good to have a way to spread holiday costs! The app is so easy to use
30 décembre 2025
Avis spontané
Réponse de Vuelo
Love to hear this and that’s exactly what Vuelo is here for 💜
Making travel easier and more flexible is the goal, so we’re really glad you’re enjoying the app.
My experience was seemless
My experience was seemless. It was the easiest check out i have ever had
30 décembre 2025
Avis spontané
Réponse de Vuelo
Seamless is our favourite word.
We’re so happy to hear checkout was quick and easy for you — that’s what we aim for every time.
Thanks so much for the lovely feedback 💜
Réponse de Vuelo
Thank you so much for the great feedback 💜. We’re really glad you’re enjoying the app and finding it useful. We appreciate you choosing Vuelo and being part of our journey ✈️
Made my bookings easier
Made my bookings easier, cheaper and affordable . .great for credit score as long as you pay it
22 décembre 2025
Avis spontané
Réponse de Vuelo
Thanks for sharing your experience 💜. We’re so happy to hear Vuelo made your bookings easier and more affordable. Managing travel while spreading the cost can make a big difference, and we’re glad it’s working well for you ✈️
It makes booking trips so easy and…
It makes booking trips so easy and removes procrastination
29 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you so much for the lovely feedback. We’re really happy to hear that Vuelo made booking trips easier for you and helped take the pressure off planning. That is exactly what we aim to do ✈️
We truly appreciate you taking the time to leave a review and we hope to be part of many more trips for you in the future. If you ever need help, we’re always here 💜
Easy to sign up and navigate the…
Easy to sign up and navigate the process of booking flights. Everything clear at time of booking and afterwards to see booking and payment plan. Highly recommend.
29 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you so much for the lovely feedback. We’re really glad you found the sign up and booking process clear and easy to follow, especially being able to see everything from booking through to your payment plan. That’s exactly what we aim for. Thanks again for the recommendation ✈️💜
Really easy booking experience
Really easy booking experience, great app. Was able to get a nicer hotel for my stay without the stress of paying massive amounts of money right away.
29 décembre 2025
Avis spontané
Réponse de Vuelo
Thanks a lot for sharing your experience. We’re so happy to hear that Vuelo made booking stress free and helped you secure a hotel without the pressure of paying everything up front. That’s what we’re here for. Enjoy your stay and thanks for choosing Vuelo 💜✈️
So easy to book
So easy to use, after loosing my father in law and having a hard year, we really needed a holiday, Vuelo made this happen, Mexico here we come!!!
27 décembre 2025
Avis spontané
Réponse de Vuelo
We’re really touched to hear how Vuelo was able to help during such a difficult year for you. We’re so glad we could play a small part in making that well deserved holiday happen.
Wishing you a beautiful time in Mexico and many happy memories ahead ✈️💜
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