I had a really smooth experience using the Vuelo app to book our summer trip. The whole process was quick, intuitive, and easy to navigate. I especially liked how simple it was to compare options an... Voir plus
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It was a quick and easy application process with an initial deposit taken quickly and efficiently. The repayments were all set out before the application was authorised and I was able to choose a r... Voir plus
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Vuelo has made my travel experience TEN times better !!! The ability to book my travel and pay it off over time (up to 12 months) is a game changer. Whether directly through the app or by using the VI... Voir plus
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Vuelo came in handy when I needed it most. I was able to avoid disappointing my daughter’s request for her birthday present. Thanks Vuelo. Application is very easy to use and you get instant feedba... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Coordonnées de contact
222 Regent Street, W1B 5TR, London, Royaume-Uni
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4,6
Excellent
435 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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So easy to book
So easy to use, after loosing my father in law and having a hard year, we really needed a holiday, Vuelo made this happen, Mexico here we come!!!
27 décembre 2025
Avis spontané
Réponse de Vuelo
We’re really touched to hear how Vuelo was able to help during such a difficult year for you. We’re so glad we could play a small part in making that well deserved holiday happen.
Wishing you a beautiful time in Mexico and many happy memories ahead ✈️💜
Réponse de Vuelo
Thank you so much for the lovely review. We’re really happy to hear Vuelo came in handy for you and that you found it easy to use. That’s exactly what we aim for ✈️
We truly appreciate you taking the time to share this and hope we can help with many more trips ahead 💜
I was at first confused with the…
I was at first confused with the process, then after reading all the information and terms, then I realised it was absolutely fine
27 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you for sharing your experience. We’re really glad to hear that once everything was clear, the process felt smooth and straightforward. That’s exactly what we aim for ✈️ Thanks so much for choosing Vuelo, and we hope your next booking is even easier 💜
Easy to use
Easy to use, sign up within minutes and book your trips without issues!!
26 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you for sharing your experience. We’re really glad to hear that once everything was clear, the process felt smooth and straightforward. That’s exactly what we aim for ✈️ Thanks so much for choosing Vuelo, and we hope your next booking is even easier 💜
Very straighforward booking experince.
25 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you for the lovely feedback. We’re really happy to hear you found the booking process straightforward. Making travel simple and stress free is exactly what we aim for. Thanks for choosing Vuelo 💜✈️
Réponse de Vuelo
Thanks so much for your kind words. We’re glad you found the app quick and easy to use. That’s exactly the experience we want our customers to have. Wishing you many smooth trips ahead ✈️💜
If you love travelling and you don’t…
If you love travelling and you don’t use Vuelo, then you have been missing a lot.
Vuelo is the way to go when it comes to to travelling. It’s is simple to use and it is very convenient and flexible.
Now I can explore the world with little or no worries.
24 décembre 2025
Avis spontané
Réponse de Vuelo
Wow thank you for such an amazing review. We love hearing how Vuelo helps make travelling easier and more flexible. Exploring the world with less worry is what it’s all about. Enjoy every adventure ✈️💜
The app is so easy to use
The app is so easy to use, very seamless transactions and easy to manage payments. Highly recommend
23 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you for the recommendation. We’re so glad you’re enjoying how easy the app is to use and manage payments. Your support means a lot to us and we’re happy to be part of your travel plans 💜✈️
Very easy to use and efficient!
24 décembre 2025
Avis spontané
Réponse de Vuelo
Thanks so much for the lovely feedback! We’re really glad you’re finding Vuelo easy and efficient to use.
That’s exactly what we aim for ✨
The best to use on every travel journey…
The best to use on every travel journey I have to make.
23 décembre 2025
Avis spontané
Réponse de Vuelo
Thanks so much for the lovely words — we’re really glad Vuelo fits so naturally into your travel plans.
Wishing you many smooth and stress-free journeys ahead 💜
The easiness to transact with the app…
The easiness to transact with the app is awesome. Handy easy steps well layed out that the whole process was just a walk in the park-good job!
23 décembre 2025
Avis spontané
Réponse de Vuelo
This made our day — thank you!
We’re happy to hear the app feels simple and intuitive, that’s exactly what we aim for.
Enjoy your next trip and thanks for choosing Vuelo 💜
Reliable and Easy
Reliable and Easy
A go-to app for all expenses regarding holidays
It takes away my worry as per finances when I am pressed for one and need the holiday well deserved.
23 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you for sharing this — we love hearing how Vuelo helps take the pressure off when planning a well-deserved break 🌴
Really appreciate your trust 💜
The best card I've ever had
The best card I've ever had, I have 4children it's been impossible to travel now I'm able to book hollidays very effortlessly I love it it's helping me alot
22 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you so much for this heartfelt review 💜
We’re really glad Vuelo is helping make travel possible and easier for you and your family — that’s exactly why we built it ✨
Vuelo: Smooth Booking and Great Value
I had a fantastic experience using Vuelo to book my flights and hotel to Dubai. The platform was easy to use, the options were well-priced, and everything was clearly laid out, which made planning the trip stress-free. I especially appreciated how smoothly the booking process went from start to finish, with no hidden surprises. All confirmations came through promptly, and I felt confident that everything was well organised. I’d definitely use Vuelo again for future trips and would recommend it to anyone looking for a seamless travel booking experience.
22 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you so much for the lovely feedback. We’re really happy to hear that booking your flights and hotel to Dubai was smooth and stress free ✈️💜 It means a lot to know the app helped make planning easier and more transparent. We truly appreciate the recommendation and look forward to supporting your future trips.
We seen this advertised we signed up…
We seen this advertised we signed up got approved tried to use the funds for a holiday glitched on the app. Taken the money, true to reach out numerous times to see what the issue is customer service is shocking. To then wake up today to 14 pending payments of £89.97… 14 payments do not leave your bank attached to this company if verification is broken they use a known data seller for you to upload photo identification and face. Stay clear do not give them any personal details.
15 décembre 2025
Avis spontané
Réponse de Vuelo
Thanks for sharing your feedback — we’ve reviewed your account carefully.
To clarify a key point: no payments have been taken, scheduled, or pending on your behalf.
Your application was not approved, which means it is not possible for Vuelo to collect funds or set up instalments, as no agreement was activated.
Regarding verification, identity checks are a standard regulatory requirement for all FCA-regulated credit providers and are carried out securely to protect customers and prevent misuse. No payments can be made unless verification is successfully completed and an account is fully approved.
We understand frustrations can arise when an application doesn’t progress, but the statements in this review about pending payments and money being taken are not accurate and don’t reflect how our system works.
If you’d like us to look into your case again or clarify anything directly, our support team is always happy to help.
Mostly great
Mostly great very easy to use and navigate app but lots of glitches when booking with Airbnb which is such a shame with that being such a large platform… however this wouldn’t stop me using when booking with other companies
16 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you for the kind review. We’re really happy to hear you found the app easy to use and navigate. We appreciate the honest feedback and are always working to make the booking experience even smoother. Thanks for choosing Vuelo ✈️💜
Applied months ago went to go use my…
Applied months ago went to go use my credit for it to be £0 so they have just gained my personal details for nothing. Be very wary applying with them if this is what they are doing. Also ID VERIFICATION is useless will spend more of your life trying to send a company your face. Stay clear
1 décembre 2025
Avis spontané
Réponse de Vuelo
Hi Wilfred! Thanks for your feedback. We have responded to you via email regarding the details. 💜
Opened an account approved the photo…
Opened an account approved the photo identification part is absolutely useless tried after tried to verify my identity avoid this company with the useless identification process surely personal details are more then enough. Apply for a credit card you don’t spend your life trying to scan a photo of your face crazy
10 décembre 2025
Avis spontané
Réponse de Vuelo
Thanks for the honest feedback. We definitely want to make this right. Could you please reach out to us via the in-app chat or at support@getvuelo.com? That way our team can look into the flight search issue and also note your request about booking for family members. We’d love the chance to turn this into a 5-star experience 💜✈️
Fantastic experience
Fantastic experience, from start to finish - and easy to use.
21 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you so much for your lovely feedback. We are really happy to hear you had a fantastic experience from start to finish and found the app easy to use. It means a lot to us. Hope you enjoy many more smooth trips with Vuelo ✈️💜
Nice and easy process
Nice and easy process! Great way for families to budget holidays
19 décembre 2025
Avis spontané
Réponse de Vuelo
Thank you so much for the lovely feedback. We are really glad you found the process nice and easy and that Vuelo helps families budget their holidays with less stress ✈️
Wishing you many great trips ahead and thanks for choosing Vuelo 💜
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