I bought an oversized cinema chair, i recieved it 8 days after order confirmed. Pretty good i thought, also the most comfortable peice of furniture ive owned i am hoping to buy 2 more
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Lisez les avis des autres
I had a faulty product and both the store and online phone team were great at organising a replacement/refund. Very prompt and efficient friendly service you dont get much of these days
L'entreprise a répondu
Great people to deal with great communication from purchase to delivery. I love the lamp that I purchased and I am going to buy three more. Thank you so much for the beautiful lamp and for the fan... Voir plus
L'entreprise a répondu
I ordered online on the 22/6, my order was delivered 24/6! Great communication throughout, from both Giftbox and the courier. I was sent an email at every stage of the process, from ordering to fina... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grand magasin
- Magasin de bougies
- Magasin de jeux
- Boutique de cadeaux
- Magasin d'articles en verre
- Magasin de variété
Écrit par l'entreprise
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Coordonnées de contact
270 The Parade, 5068, Kensington SA, Australie
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I bought an oversized cinema chair
I bought an oversized cinema chair, i recieved it 8 days after order confirmed. Pretty good i thought, also the most comfortable peice of furniture ive owned i am hoping to buy 2 more
27 juillet 2026
Avis spontané
Love all discount prices and offers
Love all discount prices and offers. I bought cinema sofa and I am very happy. Delivery could be better tho 🙏
13 juillet 2026
Quick and efficient!
10 juillet 2026
I still haven't received my $300 order…
I still haven't received my $300 order of a pizza oven 😕
20 juillet 2026
Réponse de GiftBox
Hi Ian, thank you for sharing your feedback! Your tracking shows delivered - BULLI NSW • Mon 27 Jul, 9.42am. If this is not correct; please reach out to Startrack and our customer service team.
Réponse de GiftBox
Hi Lydia, we're sorry to hear that your Spyra Go was not working when you received it. As requested, we processed a refund for you and we apologise for the service.
Réponse de GiftBox
Hi Carol, thank you for taking the time to leave a wonderful five-star review your kind words! We're delighted to hear that you found our Giftbox service fantastic, and that your order arrived quickly and was well packaged :)
Happy with the product!!!
8 juillet 2026
Réponse de GiftBox
Hi Nita, thank you so much for taking the time leave us a five-star review! We’re really glad you are happy with the Hazel Oversized Cinema Sofa, thank you for shopping with Giftbox :)
I had a faulty product and both the…
I had a faulty product and both the store and online phone team were great at organising a replacement/refund. Very prompt and efficient friendly service you dont get much of these days
8 juillet 2026
Réponse de GiftBox
Hi Phoebe, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your order was faulty. We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)
Easy to dael with and place order
8 juillet 2026
Réponse de GiftBox
Hi Barbara, thank you for taking the time to leave a four-star review and we are happy to hear that Giftbox was easy to deal with and place the order.
Great gifts …
Very quick delivery haven’t finished opening them yet so I won’t comment now but will later
20 juillet 2026
Réponse de GiftBox
Hi Carmel, thank you so much for taking the time leave us a five-star review! We’re really glad that the delivery was fast, thank you for shopping with Giftbox :)
Réponse de GiftBox
Hi Michelle, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with Giftbox goods and service :)
Great product
Having used gift box before was happy with purchases delivery and price so used them again.
6 juillet 2026
Réponse de GiftBox
Hi Linda, thanks for taking the time to leave a five-star review! We're delighted to hear you have had previous positive experiences with Giftbox and it means a lot to know you are happy with our products, prices, and delivery.
Very prompt and absolutely excellent…
Very prompt and absolutely excellent service…a great company to work with!
6 juillet 2026
Réponse de GiftBox
Hi Don, thanks for taking the time to leave Giftbox a wonderful five-star review! We're thrilled to hear you were happy with our prompt service. It was a pleasure assist you :)
That delivery might take up to 3 weeks
I received a tracking number the day after purchase and they've been sitting at the processing facility the entire week which is an hour away from our home. When we called them they implied that they couldn't tell us what days they deliver to our area. It might be another 2 weeks. Very frustrating 😕
20 juillet 2026
Réponse de GiftBox
Hi Loianne, thank you for your feedback. As your order was bulky items we do ask to allow 2-3 weeks for delivery with Hunter Express however, I can see your order was made and collected on 20 July and delivered on 24 July.
We understand the delivery may not have met your expectations and appreciate you sharing your experience !
fastest delivery I ever received
So impressed with the fastest delivery, I have ever received. I ordered it at 10am it was at my door at 12:30pm .
Recommended 100000%
19 juillet 2026
Réponse de GiftBox
Hi Krystal, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive and fast experience with our GiftBox Same Day Delivery!
Réponse de GiftBox
Hi Steven, thank you for taking the time to leave Giftbox a five-star review and we're glad to hear you were happy with our professional service.
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