I did a click to collect order for a particular store. After placing the order, i was notified via email that the certain store i had chosen could not fill my order. I was told that a check had been... Voir plus
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Lisez les avis des autres
Placing order for product went smoothly but delivery left a lot to be desired I use a POBox which was accepted as an address. I assumed shipping was Aust Post as listed. It was only after order com... Voir plus
L'entreprise a répondu
Excellent sales personnel; I love the beautiful lights, so I bought four of them at a bargain price. I am very happy with the service, and the product was ready to pick up not long after I went home... Voir plus
L'entreprise a répondu
Ordered early evening, and was able to pick up the same night (as it was late night shopping) and was all ready waiting for me, also encouraged me to buy a few items before I left the store! 10 out 10... Voir plus
À propos de l'entreprise
- Grand magasin
- Magasin de bougies
- Magasin de jeux
- Boutique de cadeaux
- Magasin d'articles en verre
- Magasin de variété
Écrit par l'entreprise
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Coordonnées de contact
270 The Parade, 5068, Kensington SA, Australie
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de GiftBox
Hi Gordana, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox customer service and quick Same Day Delivery!
I like the product it sells and the…
I like the product it sells and the price at which they sell them for.
3 juillet 2026
Réponse de GiftBox
Hi George, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with Giftbox products and pricing.
Réponse de GiftBox
Hi Warwick, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with our Giftbox product and Same Day service :)
Delivered the wrong item but they…
Delivered the wrong item but they delivered the right item within a few days very happy
16 juin 2026
Réponse de GiftBox
Hi David, thank you so much for taking the time leave us a five-star review! We sincerely apologize for the initial mix-up with your order, but we're so glad we were able to get the correct item to you within a few days. We really appreciate your patience and are delighted to hear you're happy with the resolution from Giftbox customer service.
quick delivery and great item
17 juin 2026
Réponse de GiftBox
Hi Corinne, thank you so much for taking the time leave us a five-star review! We’re really glad that you loved the product and quick delivery :)
I ordered the heated clothes rack but…
I ordered the heated clothes rack but you sent everything but that and only gave me half the money back. Pretty disappointed in that
1 juillet 2026
Réponse de GiftBox
Hi Lillian, I'm sorry for the disappointment. The heated clothes rack was unfortunately out of stock at our warehouse. The full amount for the heated clothes rack, $64.99, was refunded back to your original payment method. If you're only seeing a partial refund at the moment, please let us know and we'll be happy to look into it for you.
Great customer service and click and…
Great customer service and click and collect was quick and easy
14 juin 2026
Réponse de GiftBox
Hi Bettina, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a great experience with GiftBox customer service and Click and Collect was quick and easy :)
I made a online order and it was very…
I made a online order and it was very easy and convenient.
30 juin 2026
Réponse de GiftBox
Hi Julie, thank you for taking the time to leave a five-star review! We're so glad to hear you found Giftbox online ordering process easy and convenient.
Réponse de GiftBox
Hi Samantha, thank you for taking the time to leave a five-star review! We're so pleased to hear you were happy with the fast delivery and that our product descriptions matched what you received. It's wonderful to know you loved our Giftbox products too :)
Easy to use and order 😊
30 juin 2026
Réponse de GiftBox
Hi Stacy, thank you for taking the time to leave a five-star review! We're glad to hear you found the Giftbox website easy to use and order :)
Fast delivery
Fast delivery, product was exactly as advertised. Kept informed about tracking.
29 juin 2026
Réponse de GiftBox
Hi Tracey, thank you for taking the time to leave a five-star review, we're delighted to hear your Giftbox order arrived quickly, the product was exactly as advertised, and that you found the tracking updates helpful.
Fantastic very quick and easy to buy…
Fantastic very quick and easy to buy amazing things
29 juin 2026
Réponse de GiftBox
Hi Lita, thank you for taking the time to leave a five-star review and your kind words, we're thrilled to hear you found the shopping experience quick and easy, and that you loved our Giftbox range.
delivery service is letting you down
29 juin 2026
Réponse de GiftBox
Hi Carol, thank you for your feedback. We're sorry to hear your delivery experience wasn't up to standard. While the delivery was handled by a third-party courier TGE, we understand that reflects on us too. We will share your feedback with Team Global Express.
Seamless and quite readily available
Seamless and quite readily available. It was a fairly quick delivery as well.
29 juin 2026
Réponse de GiftBox
Hi Gowri, thank you for taking the time to leave a kind five-star review and we're so glad to hear you found the ordering process seamless and that your delivery arrived quickly. Thank you for shopping with Giftbox :)
Réponse de GiftBox
Hi Clive, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a fast experience with GiftBox Click and Collect!
Réponse de GiftBox
Hi Colin, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a friendly and quick experience with GiftBox Click and Collect!
Super quick click n collect service
Super quick click n collect service. Friendly and had my package ready - no going faffing around in the back (K-Mart!!!!)
26 juin 2026
Réponse de GiftBox
Hi Tony, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive and quick experience with GiftBox Click and Collect!
Delivery speed exceeded expectation
Products were dispatched within 2 days and arrived on my doorstep 1 day after that
10 juin 2026
Réponse de GiftBox
Hi Austin, thank you for taking the time to leave a five-star review! We’re thrilled to hear that your Giftbox order arrived so quickly :)
What I wanted was actually in my local…
What I wanted was actually in my local store that I didn’t know was in my town. Lady that served me was lovely and polite. Whole experience was quick and easy and the special price was even better.
26 juin 2026
Réponse de GiftBox
Hi Kay, thank you for taking the time to leave a five-star review! We're delighted to hear you found exactly what you were looking for at your local Giftbox store. It's great to know our team member made such a positive impression with friendly, quick and easy service.
Bought a heated clothes rack
Bought a heated clothes rack. Received confirmation emails and the product was delivered within 4 days.
25 juin 2026
Réponse de GiftBox
Hi Max, thank you for taking the time to leave a five-star review! We’re thrilled to hear that your Giftbox order arrived quickly.
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