I did a click to collect order for a particular store. After placing the order, i was notified via email that the certain store i had chosen could not fill my order. I was told that a check had been... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Placing order for product went smoothly but delivery left a lot to be desired I use a POBox which was accepted as an address. I assumed shipping was Aust Post as listed. It was only after order com... Voir plus
L'entreprise a répondu
Excellent sales personnel; I love the beautiful lights, so I bought four of them at a bargain price. I am very happy with the service, and the product was ready to pick up not long after I went home... Voir plus
L'entreprise a répondu
Ordered early evening, and was able to pick up the same night (as it was late night shopping) and was all ready waiting for me, also encouraged me to buy a few items before I left the store! 10 out 10... Voir plus
À propos de l'entreprise
- Grand magasin
- Magasin de bougies
- Magasin de jeux
- Boutique de cadeaux
- Magasin d'articles en verre
- Magasin de variété
Écrit par l'entreprise
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Coordonnées de contact
270 The Parade, 5068, Kensington SA, Australie
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great good buy
13 mai 2026
Réponse de GiftBox
Hi Brendan, thanks for taking the time to leave us a five-star review and kind words! Thank you for shopping with Giftbox :)
Item arrived in poor condition
Item arrived in poor condition. Box damaged on both ends, thick layer of dust on the box and part of the box had a sticker on it which was removed. This was bought as a gift, I cannot gift this. Delivery was quick.
27 mai 2026
Réponse de GiftBox
Hi Jason, thank you for bringing this to our attention, please contact hello@giftbox.com.au to resolve this matter for you
2 lamps & steam cleaner
I purchased a floral lamp for Mother’s Day, my mum loved it so mum I have purchased a second one for her birthday.. I also purchased a portable steam cleaner that works so well. 🌟🌟🌟🌟🌟
11 mai 2026
Réponse de GiftBox
Hi Tammy, thanks for taking the time to leave us a five-star review!
We love to hear that our customers love our lamps as much as we do! We are so glad to hear of your positive experience with our GiftBox portable steam cleaner!
The layout is great easy to find
The layout is great easy to find what you want and paying was a cinch. The yellow really makes everything pop.
28 mai 2026
Réponse de GiftBox
Hi Harley, thank you so much for taking the time leave us a five-star review! We’re really glad you found the Giftbox website layout great especially with our iconic yellow and easy to navigate. Thank you also for the feedback regarding the payment glitch, we are currently working on that :)
Réponse de GiftBox
Hi Atif, thank you so much for taking the time leave us a five-star review! We are thrilled you found Giftbox to have the best prices, customer service and variety of products :)
Réponse de GiftBox
Hi Chelsea, thank you so much for taking the time leave us a five-star review! We’re really glad you are happy with our Giftbox product quality and that the delivery was quick :)
I’m not real good ordering online but I…
I’m not real good ordering online but I found it easy to use
27 mai 2026
Réponse de GiftBox
Hi Steve, thank you so much for taking the time leave us a five-star review! We’re really glad it was easy to order on our Giftbox website:)
I wanted to yoga figures which are…
I wanted to yoga figures which are available but I can’t get one so that ignores me
Very surprising how expensive your shipping is I think that is to expensive
I do love your shop there is some great products and prices are good
25 mai 2026
Réponse de GiftBox
Hi Carl, thanks so much for your honest feedback. We’re sorry to hear you’ve had trouble getting one of the yoga figures and felt ignored, as that’s never the experience we want for our customers. We also understand your concerns about shipping costs and will definitely take that on board. That said, we’re so glad to hear you love the shop and enjoy the products and pricing overall.
Funky Products ❤️
I have shopped at Giftbox multiple times now and just have to mention how happy I am with their products and customer service. Just wonderful and I highly recommend. 👌🏼😊
26 mai 2026
Réponse de GiftBox
Hi Jo, thank you for taking the time to leave a five-star review and for your continued support! It means a lot to hear that you’ve had such positive experiences with both Giftbox products and customer service. We truly appreciate your recommendation :)
Ease of use
Ease of use, availability of products. Adding an extra payment option like zip would accelerate sales in personal opinion
25 mai 2026
Réponse de GiftBox
Hi Daniel, thank you for taking the time to leave a five-star review! We’re really glad you found our Giftbox site easy to use and enjoyed the product range. We also appreciate the suggestion about adding Zip!
Awesome online shopping experience
I found the website easy and straightforward to navigate and I found exactly what I was looking for
25 mai 2026
Réponse de GiftBox
Hi Debra, thank you for taking the time to leave a five-star review! We’re really pleased to hear you found our Giftbox website easy and straightforward to navigate :)
I was having an issues with a product I…
I was having an issues with a product I purchased. Easy to contact, great communication, resolved very fast and efficient.
8 mai 2026
Réponse de GiftBox
Hi Amanda, thank you for taking the time to leave a wonderful five-star review! We are pleased our Giftbox customer service team were able to resolve your issue fast and efficiently and that you found contacting Giftbox and the communication easy and great.
Réponse de GiftBox
Hi Sara, thank you for taking the time to leave a five-star review! We’re thrilled to hear it was quick and easy to place your Giftbox order and that your order arrived quickly.
Great product and great same day…
Great product and great same day delivery service I'm a returning customer and will also use again in future and recommend to friends
6 mai 2026
Réponse de GiftBox
Hi Lauren, thank you for taking the time to leave a five-star review! We’re delighted to hear you’re happy with the products and our same day delivery service. It means a lot that you’d recommend Giftbox to friends :)
This was a hit for my daughters sweet…
This was a hit for my daughters sweet 16th as a party bag gift to say thank you for attending and making her day special.
The kids absolutely roared with joy when they got to muck around with them. They loved it.
Quality was great, definitely worth their money and delivery was quick and easy.
6 mai 2026
Réponse de GiftBox
Hi Melissa, thank you for taking the time to leave a five-star review! We’re so pleased to hear the console was a hit at your daughter’s party and that the kids had so much fun with it. It’s great to know you were happy with the quality and delivery as well. Thank you for shopping with Giftbox :)
Réponse de GiftBox
Hi Dean, thank you for taking the time to leave a five-star review! We’re pleased to hear that you are happy with our faulty stock policy and that experience has been easy.
Always great to deal with if there’s a…
Always great to deal with if there’s a problem it is resolved quickly. Very good company.😁
6 mai 2026
Réponse de GiftBox
Hi Anne, thank you for taking the time to leave a five-star review and your kind words! We’re glad to hear any issues are resolved quickly and that you’ve had a positive experience with Giftbox :)
Love the light arrived in good time and…
Love the light arrived in good time and well packed
5 mai 2026
Réponse de GiftBox
Hi Renato, thank you for taking the time to leave a five-star review! We’re so happy to hear you love the light and that it arrived quickly and well packed. Thank you for shopping with Giftbox :)
Great products
Great products, friendly staff, I ordered 2 x pizza ovens for click and collect.
Very fast delivery.
4 mai 2026
Réponse de GiftBox
Hi Jen, thank you for taking the time to leave a five-star review! We’re so pleased to hear you’re happy with Giftbox products, friendly service, and fast click & collect delivery for your pizza ovens.
Still waiting for my parcel not…
Still waiting for my parcel not delivered no tracking very bad
20 mai 2026
Réponse de GiftBox
Hi Sue, We’re sorry for the frustration caused. At the time you contacted our customer service team, tracking information was not yet available. As soon as the tracking details and estimated delivery date became available, these were shared with you directly.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.