I did a click to collect order for a particular store. After placing the order, i was notified via email that the certain store i had chosen could not fill my order. I was told that a check had been... Voir plus
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Lisez les avis des autres
Placing order for product went smoothly but delivery left a lot to be desired I use a POBox which was accepted as an address. I assumed shipping was Aust Post as listed. It was only after order com... Voir plus
L'entreprise a répondu
Excellent sales personnel; I love the beautiful lights, so I bought four of them at a bargain price. I am very happy with the service, and the product was ready to pick up not long after I went home... Voir plus
L'entreprise a répondu
Ordered early evening, and was able to pick up the same night (as it was late night shopping) and was all ready waiting for me, also encouraged me to buy a few items before I left the store! 10 out 10... Voir plus
À propos de l'entreprise
- Grand magasin
- Magasin de bougies
- Magasin de jeux
- Boutique de cadeaux
- Magasin d'articles en verre
- Magasin de variété
Écrit par l'entreprise
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Coordonnées de contact
270 The Parade, 5068, Kensington SA, Australie
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
same day delivery to country…almost👍
Almost same day delivery to country Victoria, very impressed👍👍👍👵🏻
14 mai 2026
Réponse de GiftBox
Hi Stephanie, thank you for taking the time to leave a five-star review and we are thrilled how fast the delivery was, especially for regular post! Thank you for shopping with Giftbox :)
Réponse de GiftBox
Hi Dima, thank you for taking the time to leave a five-star review! We are glad your are happy with our Giftbox customer service as well as the delivery being on time.
Réponse de GiftBox
Hi Caitlin, thank you for taking the time to leave a five-star review! We are glad your are happy with Giftbox prices, delivery and quality :)
Easy and quick
27 avril 2026
Réponse de GiftBox
Hi Bryan, thank you for taking the time to leave a five-star review! We are glad your experience with Giftbox was easy and quick :)
Réponse de GiftBox
Hi Jo, thank you for taking the time to leave a five-star review! We’re so pleased to hear that you found Giftbox click and collect easy and the collection simple. It’s great to know you were happy with our friendly team :)
Click and collect very easy
Click and collect very easy, great product and price ,very friendly staff and good location for collection
13 mai 2026
Réponse de GiftBox
Hi Michael, thank you for taking the time to leave a wonderful five-star review and your kind words! We’re so pleased to hear that you found Giftbox click and collect easy and location convenient. It’s great to know you were happy with the product, pricing, and our friendly team :)
Brilliant staff, Julie
Julie from Smoke Mart (Giftbox) was extremely helpful in helping me to decide whether or not to buy the product, which I did!
12 mai 2026
Réponse de GiftBox
Hi Teresa, thank you for taking the time to leave a five-star review and we are thrilled to hear that you had a brilliant and helpful experience with our GiftBox customer service from Julie! We will be sure to past this to her!
Réponse de GiftBox
Hi Karla, thank you so much for taking the time leave us a five-star review! We’re thrilled that you are so happy with your Giftbox experience :)
Réponse de GiftBox
Hi Mary, thank you so much for taking the time leave us a five-star review! We’re thrilled that you had a fast experience with our Giftbox delivery :)
Réponse de GiftBox
Hi Nichole, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had an experience with Giftbox :)
Easy click and collect transaction
Easy click and collect transaction.
Fantastic staff member attended my collection. Impeccable customer service!!
11 avril 2026
Réponse de GiftBox
Hi Natalie, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had an easy and fantastic experience with our Giftbox Click and Collect and customer service :)
yes im very happy it was dropped of in…
yes im very happy it was dropped of in a safe place and delivered on time and i could track it as well so thank you from Glenda Lord
8 mai 2026
Réponse de GiftBox
Hi Glenda, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with our Giftbox Hazel sofa and delivery :)
Have a drill on standby
Arrived quick have a few problems with holes drilled in wrong spots on pac man arcade. Easily fixable if you have a drill but otherwise would be faulty pretty poxy considering the price your paying.
4 mai 2026
Réponse de GiftBox
Hi Coen, thank you for sharing your feedback. We're glad to hear your arcade arrived quickly, but we’re sorry about the the incorrectly drilled holes. We understand how frustrating that would be given the price. We appreciate you pointing this out and will pass the feedback on to our product team.
Easy purchase great item.
Had a great experience buying a Panthera Ice Cream machine. I bought online got a$20 discount and picked it up from my local Giftbox store. The lady was friendly and made the purchase easy. Very happy.
11 mai 2026
Réponse de GiftBox
Hi Gabriel, thank you so much for taking the time leave us a five-star review and we're so glad to hear you had a great experience purchasing your Panthera Ice Cream machine with the online discount. We are so happy that it was an easy and friendly pickup at Smokemart and Giftbox Brassall :)
Réponse de GiftBox
Hi Cameron, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with Giftbox products, quick packing and postage.
Réponse de GiftBox
Hi Kim, thank you for taking the time to leave a five-star review and we’re really pleased to hear you found our Giftbox website easy to navigate and check out. It’s great to know the product description was great as well :)
The assistance i recieved from customer…
The assistance i recieved from customer service was very helpful. They went above and beyond to help assist me with my order.
12 mai 2026
Réponse de GiftBox
Hi Giselle, thank you for taking the time to leave a five-star review and we are thrilled to hear that you had such a positive and helpful experience with GiftBox customer service!
Réponse de GiftBox
Hi Ma, thank you so much for taking the time leave us a five-star review and shopping with Giftbox :)
Online shopping super easy to order…
Online shopping super easy to order great experience for us older people who find online a headache at times highly recommend
11 mai 2026
Réponse de GiftBox
Hi Deborah, thank you so much for taking the time leave us a five-star review! We’re so happy to hear you found the online shopping process easy and stress-free. Thank you for shopping with Giftbox :)
Items are easy to find and order
11 mai 2026
Réponse de GiftBox
Hi Mary, thank you so much for taking the time leave us a five-star review! We’re really glad it was easy to find items and to order on our Giftbox website :)
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