Giftsoul Avis 

126
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

If anyone deserves 5 stars Gift Soul is at the top of my list! My sister in law absolutes loved her plaque of her and my brother. The delivery time was stellar, I couldn't believe it was finished and... Voir plus

Noté 5 sur 5 étoiles

Received the products I purchased and absolutely love them. Two of my grandchildren were married recently and I purchased the First Christmas Married ornaments with their names and the date they we... Voir plus

Noté 5 sur 5 étoiles

I ordered the smaller Christmas tree decoration as I thought the larger one too big for the tree. It was easy to order and pay for and was delivered when they said it would. The decision to buy w... Voir plus

Noté 1 sur 5 étoiles

I had been getting inundated with ads on my Facebook feed for their beach shorts and finally gave in, buying a pair for my friend's birthday. On the order page there was a bold note that said they... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

WELCOME TO GIFTSOUL™! GiftSoul™ creates personalized gifts designed to celebrate love, family, friendship, and life’s meaningful moments. We believe every gift should feel thoughtful, personal, and made with care. From custom keepsakes to unique everyday gifts, our goal is to help customers express their feelings in a simple but memorable way. Each order is created with attention to detail, so it can bring joy to both the giver and the recipient. We’re grateful for every customer who chooses GiftSoul™ and truly value honest feedback. Your reviews help us improve our products, service, and overall shopping experience. Thank you for being part of the GiftSoul™ community.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(126)

126 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

The picture of my dad don't look like…

The picture of my dad don't look like him at all and the urn was smaller than expected at least 2 times the size.

4 août 2026
Avis spontané
Logo de Giftsoul

Réponse de Giftsoul

Hi Linda,

We’re sorry the final product did not meet your expectations. Each personalized item is produced based on the preview generated and provided after the order is placed.

The product dimensions were also listed on the product page, though we understand they may not have been highlighted clearly enough to help you visualize the actual size.

We’ve sent you an email so we can review the photo result and your concerns in more detail. Please reply there, and our team will assist you further.

Noté 3 sur 5 étoiles

I received my customized drink cups…

I received my customized drink cups recently. Have not used them. They look good. I have two concerns. First is that I understand these are not meant for the dishwasher. Will the print on the cups withstand typical hand washing over time? What are the guarantees? Secondly, the cups are much thinner than I expected. I thought they would be a thicker plastic. When I grip the cup, it flexes in. So I'm a bit disappointed with the sturdiness.

5 août 2026
Avis spontané
Logo de Giftsoul

Réponse de Giftsoul

Hi Kevin,

Thank you for sharing your concerns. Since this review channel is limited and not ideal for discussing product-care questions or reviewing your order in detail, please email us at review@giftsoul.co with your order number.

Our team will verify your purchase, clarify the recommended washing instructions and print durability, and review your concern about the cups’ thickness and sturdiness.

— Giftsoul™ Customer Service

Noté 1 sur 5 étoiles

Didn’t receive my whole order

I ordered matching Mr. and Mrs shirts. I was only delivered one shirt. I’m still missing the Mr. shirt and I have reached out to the company on multiple emails and I’ve gotten nowhere so I don’t recommend this company at all. They’re not trying to rectify the situation at all.

6 août 2026
Avis spontané
Logo de Giftsoul

Réponse de Giftsoul

Hi Tara,

We’re truly sorry to hear about your experience. Giftsoul™ normally responds to customer emails within 24–48 hours, as stated in the automatic confirmation sent after an inquiry is submitted.

Receiving only one item from a matching set is not consistent with the service or order quality we aim to provide. However, after checking the name shown on this review, we couldn’t locate previous email in our system.

Please contact us at review@giftsoul.co with your order number and the email address used at checkout. Once we receive those details, we’ll prioritize your case, investigate the missing shirt, and work to make this right.

— Giftsoul™ Customer Service

Noté 5 sur 5 étoiles

The basket is just perfect for my…

The basket is just perfect for my books! I have it in my bookcase, so it is very handy when I want another book to read. The personalization is a nice touch, and the colors of thebasket cover are attractive.

4 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Perfect gift for pet loss

I have bought this as a gift for a friend who has just lost her beloved dog. Overall I am happy except that the name can hardly be distinguished, it's very small and blurry. The picture and other wording is lovely though 😍

5 août 2026
Avis spontané
Noté 4 sur 5 étoiles

The box was dented and inside the metal…

The box was dented and inside the metal frame was protected by some thin polystyrene which did cover it but it was slightly dented or bowed in the middle but it was a anniversary surprise for my husband and he insisted on trying to straighten it out he lives it sto the actual gift is lovely just bit battered time it got to us shame because it’s lovely

5 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Not at all what I expected… if you…

Not at all what I expected… if you blink you would miss it … very .. very small …very disappointing

3 août 2026
Avis spontané
Logo de Giftsoul

Réponse de Giftsoul

Hi there,

We’re sorry the item was smaller than you expected. The product dimensions are listed in the description to help customers review the size before purchasing, but we understand that it may still look different in person.

We’d like to investigate your order and assist further. Please email us at review@giftsoul.co with your order number, and we’ll prioritize your case as soon as we receive your information.

— Giftsoul™ Customer Service

Noté 5 sur 5 étoiles

Super little gift for some newly weds

Super little gift for some newly weds, alot better than I expected i had got it in my head it was going to be plastic but it is definitely glass, the daughter will love this thanks for the quick dispatch and delivery.

4 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Memory Urns

Ordered two of the personalised ashes urns for my Brother and I to keep our Mother’s ashes close to us. One in gold and one in silver, they are perfect, great quality and beautiful even better than anticipated. Pleasant and easy ordering process and arrived in a decent timeframe. Totally worth every penny.

2 août 2026
Avis spontané

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