If anyone deserves 5 stars Gift Soul is at the top of my list! My sister in law absolutes loved her plaque of her and my brother. The delivery time was stellar, I couldn't believe it was finished and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The Christmas ornament arrived so well wrapped! It’s apparent the company takes care to keep the package safe. It is beautiful and very well made. I look forward to giving it to my granddaughter and... Voir plus
L'entreprise a répondu
Received the products I purchased and absolutely love them. Two of my grandchildren were married recently and I purchased the First Christmas Married ornaments with their names and the date they we... Voir plus
I ordered the smaller Christmas tree decoration as I thought the larger one too big for the tree. It was easy to order and pay for and was delivered when they said it would. The decision to buy w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
WELCOME TO GIFTSOUL™! GiftSoul™ creates personalized gifts designed to celebrate love, family, friendship, and life’s meaningful moments. We believe every gift should feel thoughtful, personal, and made with care. From custom keepsakes to unique everyday gifts, our goal is to help customers express their feelings in a simple but memorable way. Each order is created with attention to detail, so it can bring joy to both the giver and the recipient. We’re grateful for every customer who chooses GiftSoul™ and truly value honest feedback. Your reviews help us improve our products, service, and overall shopping experience. Thank you for being part of the GiftSoul™ community.
Coordonnées de contact
Etats-Unis
- contact@giftsoul.co
- giftsoul.co
4,2
Bien
127 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It was such a lovely reminder of our…
It was such a lovely reminder of our beloved Labrador, Buddy.
5 août 2026
Avis spontané
Good quality product and excellent service
I was kept informed all the way before it arrived and the delivery was prompt. It is a good quality item and I am very pleased with the end product it made my husband smile and he’s looking for a place to hang it. Thank you x
3 août 2026
Avis spontané
I loved the plaque but it was bent down…
I loved the plaque but it was bent down the middle during shipping. Ruined it as a birthday present for my wife. Could've been packed better in a box to prevent the damage
2 août 2026
Avis spontané
Réponse de Giftsoul
Hi Walter,
We’re sorry the plaque arrived bent during shipping, especially since it was intended as a birthday gift for your wife. We understand how disappointing that must have been.
Our support team has already been in touch with you and arranged a replacement for the damaged item. We’ve also taken note of your feedback regarding the packaging, as it helps us improve how items are protected during transit.
Please kindly check your inbox (and spam folder, if needed), and we'll be happy to continue assisting you.
— Giftsoul™ Customer Service
I don't like when I ask if a company is…
I don't like when I ask if a company is an american company and am told yes. Then find out that the products are made and shipped from China. Very deceptive.
Responding to Giftsouls response to me:
I am not responding only to an item being shipped from another Country. American made means made in America by people in this Country. Being an American Business does not mean that you have an address with a Suite number in America, it means that your products are made in this Country. That is what I want to support.
3 août 2026
Avis spontané
Réponse de Giftsoul
Hi Kelley,
We’re sorry that the product’s origin made you feel uncomfortable. Giftsoul™ is a U.S.-based business, while our personalized items may be produced and shipped from different manufacturing facilities depending on the design, availability, and production requirements.
Could you please let us know whether you have already received the product and experienced an issue with its quality or condition? If it has not arrived yet, we kindly ask that you wait until you can assess the actual item and craftsmanship.
A one-star review based solely on the shipping origin may give others an incomplete impression and can significantly affect a small business. We’d genuinely appreciate the opportunity to understand your experience and assist with any product-related concern.
— Giftsoul™ Customer Service
We were led to believe that our object…
We were led to believe that our object purchased was slighter bigger than what we received
5 août 2026
Avis spontané
Réponse de Giftsoul
Hi Dawn,
We’re sorry the item appeared smaller than expected. Each order is produced and shipped according to the size selected and confirmed at checkout.
If you believe you received a different size from the one you ordered, please email review@giftsoul.co with your order number and a photo showing the item’s measurements. Our team will prioritize your case, verify the purchase details, and assist you further.
— Giftsoul™ Customer Service
Perfect sale all the way though super…
Perfect sale all the way though super quality item super communication well worth the money will use again
4 août 2026
Avis spontané
Not happy as I ordered this as a gift…
Not happy as I ordered this as a gift for my husband for our 25th wedding anniversary and it has arrived bent and I’ve emailed and had no response as yet 🤨
3 août 2026
Avis spontané
Réponse de Giftsoul
Hi Amanda,
We’re truly sorry that your anniversary gift arrived bent. We aim to respond to all customer inquiries within 24–48 hours, and we have carefully checked our records but could not find an email or order matching the information shown in this review.
Please email us at review@giftsoul.co with your order number and photos of the damaged item. Your case will be prioritized so we can verify the purchase and provide a suitable solution as quickly as possible.
— Giftsoul™ Customer Service
Delighted with the product
4 août 2026
Avis spontané
The plaque for my garden is so personal…
The plaque for my garden is so personal and special. I love it!
3 août 2026
Avis spontané
Beautiful Forever Love
I purchased two urns for my parents. I have had their ashes for some time. I am glad I waited until I saw this. They are beyond perfect. The size and beauty allows for honoring them - quietly, respectfully, and lovingly. The urns are now forever a part of my life. The pair is kept on my dresser where I can glance at it and smile from my heart.
1 août 2026
Avis spontané
Love it
Love it! Great quality. Great communication. Quick delivery. I will be ordering again.
1 août 2026
Avis spontané
Very disappointed
The product arrived flat packed and was nothing like the description. It is just a tacky piece of plywood that certainly wouldn't hold up many books on a shelf.
1 août 2026
Avis spontané
Réponse de Giftsoul
Hi Jane, we’re truly sorry that the product did not meet your expectations. Please email us at review@giftsoul.co with your order number and photos of the item so our Customer Service team can prioritize and review your case. We’re unable to verify the purchase from the information shown in this review, but we’d appreciate the opportunity to investigate and assist you properly.
— Giftsoul™ Customer Service
GREAT ITEM AND FAST DELIVERY THANK YOU
2 août 2026
Avis spontané
My first experience
I was really surprised that it looked so good. Great quality. I love it!
1 août 2026
Avis spontané
The product was better than expected
The product was better than expected, really pleased with the quality and condition.Speed of delivery excellent very much appreciated. Everyone who has seen it totally impressed.😊😊
1 août 2026
Avis spontané
Over the moon with it
31 juillet 2026
Avis spontané
From ordering the item to it being…
From ordering the item to it being delivered, all went well & it was delivered when they said it would be delivered
31 juillet 2026
Avis spontané
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