Banner for GiftYa

GiftYa Avis 185

TrustScore 3.5 sur 5

3,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

L'entreprise a répondu

Noté 1 sur 5 étoiles

This company sucks. Do not use this company. They have no idea how to provide a product to a customer. It was a complete mustake trying this comapany out. Service is compete trash. And their so c... Voir plus

Noté 1 sur 5 étoiles

The site says nowhere that you can’t send it to yourself. You have to put in two different email addresses for sending and receiving so I put in two of my email addresses. When you try to claim the ca... Voir plus

Noté 5 sur 5 étoiles

Easy to navigate but you gotta have patience. If you have any trouble, don’t hesitate to message customer support. I love this app. Super convenient to use, and I, myself, haven’t had any issues. I do... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de cadeaux d'entreprise
  2. Boutique de cadeaux
  3. Marché en ligne

À propos de GiftYa

Écrit par l'entreprise

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

It's a scam

It's a scam. It wan't you to connect your information to your gift card, without actually giving you the giftcard. I'm telling you right now, use a trusted site like giftcards.com or something. it's horrible.

2 mars 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused.
Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind:
• Security: Card-linked gifts can’t be lost, stolen, or misused.
• Convenience: They never expire, and all funds are fully available for use.
We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient needs help or has any questions, please don’t hesitate to reach out to us at support@giftya.com. We’re here to make sure your experience is a positive one.

Noté 1 sur 5 étoiles

I bought 3 gifts cards from Amazon and…

I bought 3 gifts cards from Amazon and then found out it was from this company after 5 days the people have yet to receive their gift cards the help support is nothing more then a computer who does not help at all no human agent to talk with. Total scam this company is. The positive reviews I would suspect are scams as well. I work hard for my money and to just throw away 75.00 just makes me even madder thinking about it. I can just hang on to some hope that karma will come back on these people only 10 times worse.

26 février 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

I thought I was ordering a Stop & Shop…

I thought I was ordering a Stop & Shop gift card, not a Giftya gift card. The reason for a gift card is so that the user can use it whenever, not to be reimbursed for something that is purchased on the gift card.

15 février 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)

Noté 5 sur 5 étoiles

Worked as expected

Worked as expected, received a "giftya" for the Apple Store from my sister and I used it on Panera instead. Pretty nifty concept.

8 février 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

Thank you for the 5 stars! We are glad you are enjoying GiftYa!
Russell (Dir Customer Service)

Noté 5 sur 5 étoiles

Used GiftYa for family Christmas

Used GiftYa for all of my neices and nephew’s Christmas and it was so easy. Will be using again for birthdays, made shopping a breeze.

25 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

Thank you for the 5 stars! We are glad you are enjoying GiftYa!
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

HIGHLY HIGHLY UPSET WITH THIS PROCESS

I was in need of urgent fuel for my vehicle. After checking sites that could produce a “virtual card” or any way that fuel could be purchased with a digital form of payment instantly or very quickly, a family member sent a “Circle K” gift card. Upon receiving the email for the “gift card” the ONLY option to “redeem” was to send to a visa or Mastercard. Thats odd, it was supposed to be a Circle K gas card, why can I transfer this to my debit card?. I was not able to use my card at the time, so I “gifted” it to a friend, for the BS $1.95 “fee”. Based upon my previous experience, I told her she could transfer the money to her debit card then send me the money. She activates the card and ALLLL of a sudden it’s magically turned back into a “circle k” ONLY gas card and in order to “gift” the card back to me, pay ANOTHER $1.95 BS fee. WHY WAS I NOT GIVEN THAT OPTION IN THE FIRST PLACE the way that it originally was sent to me as a Circle K gift card? Highly pi$$ed off as this was NOT the “straight forward” get a gift card and use it right away the way the website had described. I was in a financial/fuel pickle at the time(still fricken am) and trusted that it was a pretty straightforward process….. ANYTHING BUT

17 février 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please get in touch with our support team so we can immediately assist you at support@giftya.com
We can clear up any confusion on functionality and aim to assist you or the recipient with the credit process to a linked bank card.
Russell (Dir Customer Service)

Noté 2 sur 5 étoiles

There is one major flaw that is very annoying

I tried sending a Giftya to someone who doesn't have mobile. Unfortunately, due to the requirement of mobile number for accounts instead of email even if the sent using email, they were not able to redeem it. When I changed the recipient, I also cannot redeem it for the person I was sending it to because of issues and the system not allowing self gifting. I understand not being able to self gift. However, the requirement of having a mobile number feels absurd because you should be able to use both mobile number or email two step confirmation to redeem the card. Gave two stars because I understand my situation was unusual. Could've given one due to how much time I spent to get no results on this app.

Some dollars down the drain

17 février 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

Hi. Thank you for this feedback and we apologize for the negative experience. Yes, a mobile phone is required, which protects buyers and recipients. We take feedback seriously and we will provide this information to our product team. We will certainly ensure you are refunded under these circumstances. If you have not received support, please email us at support@giftya.com
Russell D (Dir Customer Support)

Noté 5 sur 5 étoiles

Tons of GC to choose from!

I love the selection & ease of the site. The GC can be used digitally also, which makes sending a birthday gift super easy. I’m forever sending last minute gifts. Giftya makes it a breeze.

2 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Noté 5 sur 5 étoiles

Def worth every dollar spent!

Easy to navigate but you gotta have patience. If you have any trouble, don’t hesitate to message customer support. I love this app. Super convenient to use, and I, myself, haven’t had any issues. I do see others have, but don’t be afraid to communicate w them!

3 février 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Noté 1 sur 5 étoiles

I bought a $7 gift card for someone

I bought a $7 gift card for someone, paid $1.5 fee. The person tried to redeem it through Zelle (when he saw that card with no numbers to use for a transaction) and was required to pay $4. What the heck for?

14 février 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. Zelle is one of several available options for redeeming a gift. Any associated fee is clearly disclosed upfront, and recipients always have the choice to discontinue the process or select one of the free redemption options instead.
Another free option is linking a card to the gift, and recipients who choose this method also receive a $5 incentive.
If you have any questions or need additional assistance, please don’t hesitate to reach out to us at support@giftya.com. We’re here to help.


Russell D (Dir Customer Service)

Noté 1 sur 5 étoiles

Complete Trash

Confusing for no reason, not user friendly, useless staff, don't use this.

10 février 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can look into this case in more detail.
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

Terrible experience and definitely did…

Terrible experience and definitely did not in any way feel like a gift.

3 février 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

Awful, nothing but headaches

Awful. They let the visa card be redeemed by someone I've never heard of. My friend never got the card or the money and I have to dispute with my credit card company. You can't get a hold of any real person, everything is AI generated responses. Do NOT use this company, nothing but a headache!

25 janvier 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Unless the recipient is entered incorrectly, we may not be able to control that person's actions when redeeming a gift. If it's suspected that a gift was stolen, you can involve local authorities, and we will provide all available information and data.
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

Worst place to make purchases spam…

Worst place to make purchases spam report it
I try to buy a gift card and it they don’t allow self gift which tell that they don’t like making money dumbass when I try to refund or send different Gmail it stuck a loading I try to report it and they keep saying error keep try again
THIS WEBSITE SUCK

21 janvier 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions like self-gifting.
We are available to try and assist with any subsequent purchases, and if we can identify the issue, we will gladly help. Please contact us at support@giftya.com
Russell D (Dir Customer Service)

Noté 1 sur 5 étoiles

Just don’t use this service

Just don’t. Go to the actual establishment and get the gift card or order directly off the establishment website. For the gifter the process seems simple! But for the one receiving the gift it’s extremely frustrating and almost impossible to redeem. The only option they offer you is to “contact your cell phone provider” if you don’t receive a text. They make it seem like you are the problem when it’s clearly them having the issues. Customer support is very “short” too sending only templates responses. Giftya should maybe treat their employees better cause none of them seem happy and rightfully so as I’m sure they get a ton of emails with frustrated people. Save yourself the energy- don’t order through them.

15 janvier 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can investigate this case in more detail.
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

SCAM

Took my money, never received a gift card! TOTAL SCAM. I am disputing the charge! Buyer Beware!!!!

31 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Don't hesitate to get in touch with our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

This company is not selling gift cards

This company is not selling gift cards. They are transferring money by pretending to sell gift cards. They take your money and fees and then send it to the recipient by linking their bank account or credit card. Don't waste you money. Use Zelle or Venmo.

24 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

Thank you for sharing your feedback. We are truly sorry for any frustration this has caused.
Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind:
• Security: Card-linked gifts can’t be lost, stolen, or misused.
• Convenience: They never expire, and all funds are fully available for use.
We understand that this method may not be everyone’s preference, which is why we offer alternative redemption options. If you or your recipient needs help or has any questions, please don’t hesitate to reach out to us at support@giftya.com. We’re here to make sure your experience is a positive one.
Russell D (Dir Customer Service)

Noté 1 sur 5 étoiles

So hard to redeem YOUR money

So hard to redeem YOUR money. I thought its was a scam! But you just have to just thought hoops.

2 janvier 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Don't hesitate to get in touch with our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

bought a $150

bought a $150
00 gift card for my boyfriend. He received it but no code to activate it. He's been emailing me all day for help, They keep sending ME the code which only stays on the screen for a split second that even Superman wouldn't have time to write down and when I finally find it and send it to him he says thats not it. Very frustrating. why is it sent to me,I don't understand.. I want it cancelled! I've wasted a whole day on this nonsense! Other companies give the code with the card.

2 janvier 2026
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Don't hesitate to get in touch with our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

Don't waste your money!

A friend tried sending some money to help me out. He attempted to send $75 three separate times. None of the money came through and when he complained that I didnt receive it, they said they would refund it back to him. Only one of the charges got back to him so essentially Giftya just got a damn gift for themselves, I really hope yall needed the $150 more than me!! Do not waste your money with company! It's a shame cuz it's a great concept!

26 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can investigate this case in more detail.
Russell (Dir Customer Service)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus