Banner for GiftYa

GiftYa Avis 185

TrustScore 3.5 sur 5

3,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

L'entreprise a répondu

Noté 1 sur 5 étoiles

This company sucks. Do not use this company. They have no idea how to provide a product to a customer. It was a complete mustake trying this comapany out. Service is compete trash. And their so c... Voir plus

Noté 1 sur 5 étoiles

The site says nowhere that you can’t send it to yourself. You have to put in two different email addresses for sending and receiving so I put in two of my email addresses. When you try to claim the ca... Voir plus

Noté 5 sur 5 étoiles

Easy to navigate but you gotta have patience. If you have any trouble, don’t hesitate to message customer support. I love this app. Super convenient to use, and I, myself, haven’t had any issues. I do... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de cadeaux d'entreprise
  2. Boutique de cadeaux
  3. Marché en ligne

À propos de GiftYa

Écrit par l'entreprise

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I started using other companies because…

I started using other companies because your website didn’t work . It wouldn’t accept my card anymore after I have used it 10
Times on your site . Really bad experience so now I use another company for this . I do a lot of these for work

2 décembre 2025
Logo de GiftYa

Réponse : GiftYa

Please can you share what error or issue you faced so we can investigate? We are not seeing any recent orders and we would be happy to look into this with more details. support@giftya.com
Russell D (Dir Customer Service)

Noté 1 sur 5 étoiles

Money inaccessible

Got $65 as a gift-if I linked to my debit card I would get $10 bonus. I did this but never had my debit card with me to use at the specific store. That debit card expired so I wanted to switch the $75 to my new debit card. Couldn’t do it through the website, chatbot didn’t help. Ended up creating a ticket for email correspondence and the reply was unhelpful. I ended up linking the store specific card to be able to use my GiftYa balance, but lost the bonus $10 by doing so. Went to the store and paid with the card and guess what-there wasn’t a $65 credit applied to the purchase. COMPLETE SCAM! I feel bad for the person that wasted their money by sending a gift with GiftYa.

29 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We will never withhold funds. We have requested your contact details via Trustpilot. Please do respond so we can investigate further.
Russell D (Dir Customer Service)

Noté 1 sur 5 étoiles

Giftya offers PayPal as an option for…

Giftya offers PayPal as an option for payment and then doesn’t accept it!
I didn’t realize this until I noticed that the payment was processing for a day and then I had to find out on my own that the PayPal option could not be processed. This resulted in a late ecard! Evidently a lot of people had problems too because I was told customer support would get back to me in 4 to 5 hours!

22 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! If you are still in need of assistance, please send us details of the order, email to support@giftya.com
Due to a higer then usual support volume, the response time was impacted, but this has returned to quicker times.
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

I linked my debit card and got a…nothing

I linked my debit card and got a confirmation notice. I had $60 in my account. The gift ya was for stop&shop. I used my card at stop and shop for $50. The gift ya was for $100. After I got back to my car I checked my account. $10!!! Nothing from gift ya!!!! I live in my car!!! Now I can't get gas!!! Horrible experience, its 15° out and I can't run my heater

26 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

This is a scam!

This is a scam that uses the store's logo in their advertising. I thought I was purchasing a gift card directly from the store. There is NO live agent to talk to & their voice menu claims there are NO refunds. VERY misleading advertising especially if you have Dyslexia.

24 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

Giftya did not send my gift cards and…

Giftya did not send my gift cards and did not notify me that they had not sent them. Worthless service that I do not trust.

19 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
If you have an order we will ensure you get your gifts sent!
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

Run! Stay away!

My step mother bought me a gift card-- a big one, for a local restaurant. Only issue is, I never received a notice. I went to their site and engaged with the worst AI bot I've ever encountered, but despite the bot claiming that I can chat with a human if I ask for that, they only have an email option. Every response is a new agent name and it takes over an hour between email responses. I've been dealing with this all day. Finally I just got a response that a new link was texted to my number-- but I still haven't received any text. Is this company just a scammer stealing old people's money... because I'm starting to think that's literally what it is. If you just paid them $10, you might just give up and let it slide, but in this case, it was way more $$ than that.. and we are not going to give up so easily. I have never encountered an customer service as bad as this company. I triple checked, and the email and phone number they have for me is correct.. they are just not sending me squat. They love to insist online that they aren't a scam but have done nothing whatsoever to prove that they aren't.

21 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We will review your case again. We have requested more details via this review, and we will get back to you asap!
Russell D (Dir Customer Service)

Noté 1 sur 5 étoiles

Most shittiest gift card supplier

Most shittiest gift card supplier. Couldnt activate card so they forced a refund to me

17 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

The most ridiculous excuse for gift…

The most ridiculous excuse for gift giving. This website is only able to stay open because they do not give you full refunds when you realize you're not actually getting what you pay for. You have to spend your own money in order for them to put the gift card money back into your account. They Markey like there is an egiftcard option and there IS NOT! This is not user friendly and the most absurd thing I have seen!

15 décembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We have provided the refund. After further review, the withholding of the fee was incorrectly managed. We apologize for any inconvenience.
Russell (Dir Customer Service)

Noté 5 sur 5 étoiles

did as yousaid

did as yousaid

25 juillet 2025
Logo de GiftYa

Réponse : GiftYa

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Noté 1 sur 5 étoiles

Terrible customer service & will never use again! Such a hassle

Terrible customer service, difficult & complicated to redeem a gift card. Will never use this site again!! So inconvenient!!
**UPDATE** Just received a reply asking me to contact support. I tried doing this for about 45 minutes originally thru chat, web, and phone, and could not get any help. Why would it work now when it didn’t the first time around? I don’t have another 45 minutes to waste. Buy your gift cards directly from the retailer, its not worth using this site!!

30 novembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)

Noté 5 sur 5 étoiles

Ease of ordering

Ease of orderinh

18 novembre 2025
Logo de GiftYa

Réponse : GiftYa

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Noté 5 sur 5 étoiles

The website is user-friendly

The website is user-friendly, and the companies are great to choose from for gifting your loved ones. I like that it has different cards to choose from. Will definitely use it again.

19 septembre 2025
Logo de GiftYa

Réponse : GiftYa

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Noté 5 sur 5 étoiles

Always a breeze to order a gift

Always a breeze to order a gift, and it is always quickly sent to my aunt. A+

29 novembre 2025
Logo de GiftYa

Réponse : GiftYa

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Noté 1 sur 5 étoiles

Refused to perform requested…

Refused to perform requested transaction and gave no good answer- very frustrating!

14 novembre 2025
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! Please get in touch with our support team so we can immediately assist you at support@giftya.com
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

It is just a scam

It is just a scam, how do you expect someone who uses gift card to have any type of credit card. I wanted to gift a Amazon gift card to a friend who only uses cash. He couldn't even use the gift card I sent even after I paid in full, he had to make his own account and then link his card. What's the point of gift card if you have to link your card to it. Unnecessary middleman at this point just there to add in fees.

24 novembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused.
Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind:
• Security: Card-linked gifts can’t be lost, stolen, or misused.
• Convenience: They never expire, and all funds are fully available for use.
We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient need help or have any questions, please don’t hesitate to reach out to us at support@giftya.com. We’re here to make sure your experience is a positive one.
Russell (Dir Customer Service)

Noté 1 sur 5 étoiles

NOT user friendly!

Ive used giftya twice but will never use it again! The first time was a Roblox gift card for my daughter. It was pretty confusing to figure out the redeeming process but we eventually got it. A few weeks have passed and now my son needs one so I attempt it again just because I know its at the very least a legit company and we did get what we paid for eventually. So for that reason and thinking since I figured it out the first time the second time would go a little smoother. It didnt! When I sent my daughters I sent it to her phone where she plays her game but my son doesn’t have a phone and plays on a tablet so I sent it to my wife since youre not aloud to send to yourself. For some reason the process of getting the code he needs to apply it to his game was completely different the 2nd time and way more complicated than it needs to be!

17 novembre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

Hi Trevor. We are very sorry to read about your experience. GiftYa does require a phone number to create an account, to ensure a safe and secure redemption process. We would be happy to engage with you to get the order details and investigate why the redemption of the second gift was different in nature: support@giftya.com
Russell (Dir Customer Service)

Noté 2 sur 5 étoiles

website is pretty easy to navigate and…

website is pretty easy to navigate and there is decent range but delivery was way slower than expected. ordered something for last minute occasion and it arrived a day late. will never rely them for urgent orders.

27 octobre 2025
Avis spontané
Logo de GiftYa

Réponse : GiftYa

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can look into this case and see where we can make improvements!
Russell (Dir Customer Service)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus