Glass2go Avis 

142
•
TrustScore 4 sur 5

4,0

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Pretty quick and very good price but the quality is really lacking. From a chip in one of the panes, way to much sealant overflow on the external of the panes and huge black borders that will be vis... Voir plus

Noté 5 sur 5 étoiles

Ordered 3 times so far from glass2go , glass is very good and the order process is spot on delivery is always before the date given . Had one piece with a defect but they sorted it straight away speci... Voir plus

Noté 5 sur 5 étoiles

really happy with the service from Glass2Go! The whole process was quick, easy and professional from start to finish. Great customer service, everything was explained clearly, and the quality of the w... Voir plus

Noté 5 sur 5 étoiles

Excellent replacement double glazed panel, delivery was a little slower than expected, I believe this is because they deliver the glass themselves. Delivered well packed with no damage. On that basis... Voir plus


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

142 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,0

Tous les avis

(142)

127 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Delivery is not 10-12 days nationwide

I ordered a pane of glass thinking it would be here within 10-12 days nationwide as mentioned at the bottom of the page. I ordered on 6th Feb after payment to my shock and horror I got an email saying delivery 24 th Feb. How is that 10-12 days. So pleased be aware. When placing an order. They deliver to your city only when there van is full of deliveries to your city so can be any day. But saying that glass arrived in perfect health this morning at 8am 24th Feb.

6 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Communication shambles

Ordered 6 replacement units in September, finally arrived in November
, one unit cracked on install so contacted and ordered a replacement. 15 emails and 4 phone calls later still no replacement unit. Spoke to someone on the phone finally to be told they were really busy and had lots of orders and it was hard to keep track of them all?!? Shocking customer service and communication. A real real shame as the units provided are ok! Just really really hard to actually get them to deliver them.

22 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered 14mm overall thickness of…

Ordered 14mm overall thickness of glass, got delivered 27mm thickness glass 3 weeks after ordering. They won’t do refunds, they insist on remaking and sending out again. Don’t order if you’re in a hurry!!!

10 février 2026
Avis spontané
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Réponse de Glass2go

Hi Michael, I’m sorry we let you down with the incorrect sizing and the wait time. We completely understand your frustration. To make things right, we offered a full refund as an exception to our usual policy, but we're happy to provide the express remake you requested instead. This is being rushed through production now. Thank you for giving us the chance to fix this.

Noté 5 sur 5 étoiles

Good product

Good product. Promptly delivered.
All sizes as requested.will use again thanks

31 janvier 2026
Avis spontané
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Réponse de Glass2go

Hi Michael, thank you for sharing your experience, it's very much appreciated. 😊

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website with excellent service and prompt delivery

8 janvier 2026
Avis spontané
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Réponse de Glass2go

Hi Astaroth, thank you for sharing your experience! 😇

Noté 5 sur 5 étoiles

Excellent product and service

I ordered three double glazed panels in total, two of which were fairly large with custom angled tops.

The pricing was competitive and the glass arrived quickly. It looks great — I couldn't be happier with the quality and precision. Plus the customer team were really excellent and friendly.

23 janvier 2026
Avis spontané
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Réponse de Glass2go

Hi Amos, what a fantastic review, thank you! We all can't wait to see the end result and we look forward to hearing from you soon 😁

Noté 5 sur 5 étoiles

so easy

brilliant ,no messing and even better delivered to my door ,will definitely use again and a very good price

17 janvier 2026
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Réponse de Glass2go

Thank you, Neil 🎉

Noté 5 sur 5 étoiles

Very good experience

Excellent purchasing experience. From online ordering to delivery, absolutely no issues whatsoever. No problem recommending Glass2go. I will use again.

9 janvier 2026
Avis spontané
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Réponse de Glass2go

Thank you for the positive feedback and taking the time to leave us a review! 😊

Noté 5 sur 5 étoiles

Good price and quick delivery.

Website was easy to use and to place my order , price was good and I also managed to find a discount. Delivery was quick and order was correct. I would use this company again.

23 décembre 2025
Avis spontané
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Réponse de Glass2go

Thanks, Pete! It means a lot that happy customers take the time to leave a positive review. We look forward to working with you again! 😊

Noté 5 sur 5 étoiles

Great customer service

Great customer service, great product and got the job done in good time ! Would definitely use again

4 décembre 2025
Avis spontané
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Réponse de Glass2go

Thanks, Ella! 😊

Noté 5 sur 5 étoiles

I absolutely recommend this company

I absolutely recommend this company. Good old-fashioned customer service with attention to customer needs. Thank you

18 décembre 2025
Avis spontané
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Réponse de Glass2go

Thanks, Ross! We agree, you can't beat good old-fashioned customer service. When the computer says no it doesn't have to mean it! 😊 Thanks for leaving a nice review.

Noté 2 sur 5 étoiles

When un packed found a crack on the…

When un packed found a crack on the bottom seam corner LH. Could not install it for fear of the crack spreading. Did not bother with contacting the supplier due to distance from Glasgow to Isle of Skye.

6 novembre 2025
Avis spontané
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Réponse de Glass2go

Hi Chris, I'm sorry to see this 😢 We would have loved the opportunity to put this right, however that may have been. Please get in touch with us and we'll be happy to look in to this for you.

Noté 3 sur 5 étoiles

Simple ordering process.... but where is my glass?

My review is solely based on my experience. I stumbled on glass2go website whilst looking for a replacement blown unit, I ordered on 7th December, but since this time I've heard nothing. Ive emailed two different email addresses with zero response and when I login to see my order it says completed! All in all a very frustrating experience, with potentially money down the pan!

Update: My glass was delivered at the mid january, and was as required. It was taken in by my neighbour as advised, however this was one month after order. I'm still a tad dissapointed, as communication was just none existent, which exasperated things.

7 décembre 2025
Avis spontané
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Réponse de Glass2go

Hi Jonathan, sorry to see this. Upon investigation it seems your elderly neighbour had taken it in for you as she often does. Regards,

Noté 5 sur 5 étoiles

Thank you Glass2go for a prompt service…

Thank you Glass2go for a prompt service and excellent communication

10 décembre 2025
Avis spontané
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Réponse de Glass2go

Hi James, thank you for taking the time to leave a positive review! We look forward to working with you as always 😄

Noté 5 sur 5 étoiles

Brilliant service and brilliant price

Brilliant service and brilliant price. The customer service is outstanding as they go out of their way to arrange delivery to fit your schedule. An absolute pleasure to work with people of excellence.

3 décembre 2025
Avis spontané
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Réponse de Glass2go

Hi Geri, thank you! 😄 This is a wonderful review. Thank you for taking the time to share your appreciation, it's greatly appreciated!

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