Glass2go Avis 

Great communication and the glass was an amazing price, thanks

Straight forward process from placing the order to delivery with excellent communication from Adam throughout.

Great service the whole way through will be ordering more soon,

I don't normally write reviews but I felt this company deserved one.

I was worried at first due to some poor reviews but I saw these were mostly early reviews added while the website was being built, following that there were some good reviews so I decided to give them a shot.

My experience was as follows - Fantastic prices, delivered before expected date, delivery driver followed delivery instructions to the letter (which is a better service than Amazon drivers provide). Once I received the window panes they were good quality sturdy units, I didn't actually need to contact them for anything so cannot give any feedback on that aspect but I am very happy with the service received.

UPDATE

*****
Upon reading my review, the company updated me on the reasons for the delay and within a couple of days, I've received my window and fitted it. The panel seems to be very good, undamaged and perfectly clear so great!. I'm going to see how it performs over the next few weeks before ordering more panels.
I'm now changing my experience from 1 star to 5.

*****

Generally I like to give good reviews however on this occasion its not been possible to do so: GLASS2GO have been very naughty.

I've left messages for them on their answer phone and emailed them but haven't received any response. I am still waiting for the delivery of my panel. I'm glad I did a trial order before placing my main order for all my windows! If I don't hear from them this week then I will attempt to recover my losses. Seriously non existant customer service. Very quick to take your order so that bit works really well!

I'd be happy to amend this review should I receive my window soon.

Easy to order ,good product at a great price, I unfortunately ordered the wrong depth size that’s my fault but just about got away with it so be aware of checking correct box when ordering otherwise would definitely recommend this company

Would not recommend... after I've made my order, they didn't contacted me for 6 weeks... I tried 100 times everyday to reach them on the phone or by email..... no chance. Pls stay away from this scam.

I have ordered 41 units, 3 deliveries over a period of a few weeks, each one has gone very smoothly, delivered quickly with good communication and a quality product. Only 1 had a slight scratch on it and this is being replaced with no hassle. Adam very helpful and professional. I have replaced all windows in my home now so no more needed, but I will be recommending this company to friends and family. Very happy 👍🏻

La traduzione più appropriata per il tuo messaggio, mantenendo il tono di urgenza e frustrazione, è:

"I ordered two double-glazed windows to replace my old ones. Everything was fine until the order was placed: quick replies and a delivery date were provided, but since then, nothing. I can’t get hold of anyone, and this is the second email I’ve sent asking what happened to my order. If I don't hear back within a day, I will go to the police.

Very pleased with my purchase.I had a few queries
( not in any way to do with glass2go )and they were
very communicative and helpful .
Glass arrived promptly …..

I placed an order for a single sealed unit on 24/9/25 and shortly got a provisional delivery date of 9th October. I was going to be away so emailed them asking if the delivery could be postponed but didn't get a reply and as far I was aware no delivery was attempted. It hadn't arrived by 13/10 so I searched for reviews and found some saying they had items not delivered and that it was a scam so I was getting worried however it turned up today. The unit was delivered by a local company (gap Lincoln) who themselves don't appear to sell sealed units so im not sure where they actually come from as glass2go don't appear to make them as they are a fairly recently registered company and a clearly just a reseller. I don't believe this to be a scam, just a small company who maybe hasn't given the best customer service to a few people. Would I risk a large order for thousands of pounds? maybe not.

Non delivery, no response to emails, trying to recover my costs.

Don't risk buying from here, try somewhere else

I made a mistake with my order, but when I contacted Glass2Go the customer service was excellent. Adam helped me sort it all out quickly and professionally, and everything was resolved perfectly. Really happy with the way it was handled – great service and I’d definitely recommend!

I needed 5 replacement double glazed units and came across Glass2go whilst browsing.Simple process ordered online and got a estimated delivery date.Arrived as planned. All went ok from start to finish and price couldn't be beaten.

It's only when you suddenly realise that you have been going back to the same store for as much as 15 years, that you realise that they must be a good place to go.
The service good and although you can spend a lot, you can also get bargains. They take care of you, have up to date equipment that gives you confidence that they are giving you the best service.
I keep going back so why would you not try them?

Although the delivery was a day later than originally planned, the service at Glass2Go was excellent. The glass was a fantastic fit, and the quality of the glass was perfect. Really pleased with the end result – worth the short wait!
Will be buying again.

Easy to order and cheapest online by far. I received a delivery date within 20mins for delivery today which has only taken 5 days to deliver for free. Glass arrived this morning and fits perfect. Very impressed!! Will definitely be back. Thanks

Do not order from this website, It’s a scam. You place your order they take your money and you get an order confirmation then nothing. I have tried contacting them many times and had no response back and still not received my item. This is happening to a lot of people. I have reported this to my bank and also the police. PLEASE STAY AWAY FROM GLASS2GO.CO.UK AND DO NOT ORDER FROM THEM.

They haven't delivered my glazing order and have failed to respond to my emails (no contact phone number). I'll be seeking a refund via my credit card provider. Please avoid.

Scam website. They won't dispatch any orders! Reported to police.