Globe Life Avis 

The staff I talked to were decent. But after canceling a policy I'd had for 10 years, not sure if I'll get any money back, whichi I really need!

Globe Life is the best for people who need an honest and dependable company to handle and support your final needs. I really don't understand why more people are not insured. I have expressed this in my community, i handed out the extra applications I'm sent with my billing. There is no need for people asking for donations for burials when you have a plan. I hate "Go Fund me' post for burials. It really is unnecessary and people don't realize how BAD it makes them look-not taking care of future plans that are available.

I will never purchase insurance from Globe Life again. They are very difficult. I have been trying to cancel a policy with them for almost a year and they are still billing me and trying to offer me more insurance. My daughter is now 27, living in a different state, married and very successfully employed. They are awful. If you need a small policy for a child, just add a rider onto a life insurance policy you already have it won't be as painful as dealing with Globe.

My overall experience was great.

Tried to pay both of my childrens insurance plans, have done this before you changed the web page. Continually kept going back to wanting to send me a code. this happened 4 times and still couldn't get to the page. it kept going back to wanting to send code.Spent almost an hour trying to get this to work. Finally gave up and had to send by mail. Your page is useless.

My mom paid globe life insurence 14 years and at the time of her death they denied me. A 6 weeks window left to a 2 yr kook back they claimed her fraud and misrepresented her health and stole 14 years if premiums without paying out they are the worst bad faith insurence company anyone can go for ! Avoid them like the plague

It's quick and easy. The only down side is the new website doesn't save payment information. You have to enter it every time annoying.

I have been with this company since 2007.i have always been treated great by mail or by phone.Globe gives you the opportunity upgrade your rider on each policy. i'm thankful to have found Globe insurance company whom cares.Globe Life you rock!!!!

They are easy to communicate with and reach.

I have several policies that are due at the same time. My issue is not being able to pay them at one time like before you changed your website. Now I have to pay one at a time and enter all my information each time. Need to be able to pay once for all policies that are due at that time.

I have two policies. I pay them every 3 months. I went to the website to pay on one of the policies and it said I was past due an odd amount. I paid it but was confused on how I got behind. At this time, I noticed the website had totally changed. The new format was very confusing. Then, I received an email requesting the same payment amount. I went to the website and realized they had begun billing me monthly. A few days later, I received a payment notice in the mail for the other policy. It, too, was for only one month. Also, I had signed up for paperless billing and had to reenter all my bank information to make an online payment. I again went to the website and by accident I found where I could pay for the three months. I feel they are trying to make me pay monthly so that I end up paying more on my policies.
This has taken more time than I want to spend on making a simple payment. I am contemplating cancelling both policies. After 29 years with them, I expected better.

I was concern about my payment and the representative was great and me know that the payment came out later than normal.

The lady i spoke with was very nice and was able to take care of what I needed without any problems.

The new website is very easy to use. When we contacted them before you always got answered right away.
The only thing is it's more expensive than they say.

I had a short wait time to talk to an agent. When connected agent was very helpful in resolving my reason for calling. Very pleasent experiance.

Been with the company for years. Haven't had any problems. Website is very easy to use. Never had a problem with making online payments.

Other than not being able to do what I needed online for security purposes it was an easy fix.

takes way to long to get a hold of someone.this AI IS CRAP.WAS ONE HOUR TO GET HOLD OF A REAL PERSON TO TALK TO!!!!!!!

I was scammed by an agent of Globe life/AM insurance company. His name is Antrell Redmond. He intentionally miss-soled life insurance policy for my family. Told us we could get a cash value of 10%(Policy amount) which I later found out is false after paying $133 monthly premium for more than 12 months. This has caused me so much emotional stress, as I have lost this monies for no reason

User friendly, easy access