Go Ortho UK Avis 

56
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

As an ex-SmileDirectClub customer, I was worried about getting replacement retainers after they closed. Thankfully, Go Ortho made the whole process quick and easy They already had my original sca... Voir plus

Noté 5 sur 5 étoiles

I’m just at the start of my dental journey. I've been met with so much care and expertise. I love having everything explained to me so clearly and carefully. Everyone super friendly too. I'm excited b... Voir plus

Noté 4 sur 5 étoiles

The retainers were delivered within a decent timeframe. Go Ortho had the information they needed from Smile Direct which no longer exists. The retainers I used from Smile Direct were more bespoke. in... Voir plus

Noté 5 sur 5 étoiles

Excellent, simply excellent. If you’re a former smiledirect member this is a great option, ordering the retainers was a simple process and a quick one ! It took only a couple of days for my retainers... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Go Ortho provides replacement retainers and oral care products. All retainers are overseen by registered dental professionals, ensuring your care is clinically safe and appropriate for your needs. Our goal is to make high-quality dental care more accessible, without compromising on safety, ethics, or evidence-based practice. We believe everyone should feel confident in their smile at any stage of life. That’s why we offer personalised care plans, clear pricing, and support from qualified professionals at every step of your journey.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(56)

41 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

​Fantastic Results & Top-Tier Customer Care

​Dr. Bagadi is outstanding. The first set of retainers worked perfectly and completely straightened my teeth—I couldn't be happier with the results!
​I am currently waiting for my new set, and the customer care has been incredible throughout the transition. The team is hyper-responsive, professional, and truly attentive to every detail. Highly recommended for both the quality of work and the top-tier support!

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Retainers were reasonable price and…

Retainers were reasonable price and very good quality, actually fitting better than the ones provided by my orthodontist. Their lab was also very quick and sent out my retainers next day which is brilliant!

26 mars 2026
Noté 5 sur 5 étoiles

Highly recommend Go Ortho UK

Go Ortho UK is amazing. Dr Bagadi and his team are very professional and really care about their patients. A friend of mine who used to be with Smile Direct Club recommended them, so I decided to give them a try. I’m really happy with my new retainers and can’t wait to try their other products too.

3 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Briliant Service

I’m a former Smile Direct customer and, when they folded, I worried about where I could get my retainers from. Dr Bagadi and his Go Ortho team reached out via email, but as I had never heard of this company, I was a little dubious. After doing my research, I decided to give them a go, and thank goodness I did.

I placed an order for retainers; however, when I received them, they didn’t fit correctly. I sent an email regarding my concerns. Dr Bagadi and his team contacted me immediately and asked me to send photos. Dr Bagadi agreed that the fit didn’t seem right and offered me a new scan, which I had done the very next day. He explained that the impressions he had may have been old.

The Go Ortho team kept me updated every step of the way, and I received my new retainers within three days. The service was fantastic and they were very apologetic and even sent an email to inform me that my new retainers were on their way.

I couldn’t have asked for better service and couldn’t recommend them enough. If you are looking for aligners or retainers, please give them a go — you won’t regret it.

12 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I’m a former SmileDirect customer and…

I’m a former SmileDirect customer and was looking for a reliable way to maintain my smile long-term. Go-Ortho reached out to me directly via email and let me know they could create my impressions using my existing SmileDirect information, which made the whole ordering process incredibly easy and stress-free.

There was a small issue with my wisdom tooth on the first set of retainers I received, but Go-Ortho handled it perfectly. They had no problem correcting the issue, were very responsive, and quickly sent out a corrected set of retainers.

Overall, the service was excellent and the delivery was fast. I really appreciate how smooth and customer-focused the whole experience was. Thank you, Go-Ortho, for the great service!

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service - thank you!

Brilliant service! Like many people I was so worried about maintaining my new smile when Smile Direct folded and I held off from ordering from Go Ortho for ages as it seemed to good to be true. I SO wish I had ordered before as the service has been great. I've chosen the 6 monthly subscription which offers excellent value for money and I'm delighted. I ordered by first retainer a couple of days ago and it's already arrived and fits perfectly. Thank you!!!

24 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Strongly recommended

I have received step by step instructions on how to buy, use & what to do next in the future..
I am very happy with the end result & would definitely recommend 'GoOrtho UK.

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Never bought anything from them

Never bought anything from them, only had a query from SmileDirect, how did they get my details, well, they must have collected all data from SmileDirect and now spamming people. There is no way to Unsubscribe, every time they promised all details have been removed according to GDPR but still many years later, emails pressuring me to buy from them when I never had any alignment done. This company needs reporting as how did they source all the details from SmileDirect?
I just had 15 emails for BlackFriday from Dr. Bagadi (SCAMMER). Who is this guy, I never contacted him!!

2 décembre 2025
Avis spontané
Logo de Go Ortho UK

Réponse de Go Ortho UK

Hi there,

Thank you for your feedback, and I’m sorry for any inconvenience this has caused.

Our intention is only to support individuals who previously had orthodontic treatment and may need help with replacement retainers. We are not in the business of spamming or pressuring anyone.

If you have received messages in error, please email info@goortho.co.uk
with “Unsubscribe” and we will ensure your details are permanently removed in line with GDPR.

Thank you for raising this, and apologies again for any frustration caused.

Kind regards,
Dr. Bagadi
Go Ortho UK

Noté 5 sur 5 étoiles

Amazing service altogether!

Thank you for the amazing service I received altogether! Good retainers (only tried them on, but they look of good quality), super fast delivery, excellent customer service who replied and corrected my address that I completed wrong on the ordering form.

13 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Untrustworthy company

From what I can gather, company founded as Smile Direct Club folded, terminating my ongoing treatment. Kept my information and offered to continue my treatment for a extra fee and spammed me via email to try to pressure me into buying retainers. Untrustworthy business practices

17 octobre 2025
Avis spontané
Logo de Go Ortho UK

Réponse de Go Ortho UK

Hi Zak, Thank you for your feedback and I am sorry you had this experience.

Please note GoOrtho UK is an independent provider and is not affiliated with SmileDirectClub. Our purpose is to support former patients who need replacement retainers and to act responsibly in how we contact people.

We apologize for any unwanted emails and will respect your preferences. We will remove your details from our email list immediately.

Kind regards
GoOrtho UK

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