GoCar Avis 

Very convenient would recommend for short term use but a lot of hidden costs and it’s very overpriced compared to other rental companies I paid 55 a day where the same car was being rented out for 18 per day , only out of convenience would u choose them

Absolute joke of a company I’ve had over 50 trios since October 24 I spend serious money on this car rental customer service absolute joke to your first few journeys your help then your for got about was recently stop by the police for no tax in the the 241 manny dirty Nissan Juke they told me that was not there fault there keyless cars get terrible signal no spare tyres cars and vans are always dirty I’ve like a photo album of over 80 photos of the dirt and the problems with the car or van please don’t use these there making to much money and not giving it back in the service they provide a joke go car is

My friend Octavio and I booked a car for 2:00 pm in Clongrifin to go to work and the car did not arrive, it was late and GoCar said that there would be no other car at my location and that the booked car was not available and Octavio and I lost the day of work, I do not believe that the company is trustworthy, we lost the day of work and €200 each for a total of €400

First booking, I needed a van and booked for 12pm in M1 Retail Park. True to form I got there ridiculously early to locate the vehicle. As my booking time drew closer I checked the 'Locate My Vehicle' on the app a number of times only to be told that the previous owner had not returned it yet. 12pm came and went then the map showed the van's location as Bettystown so I contacted support on the in-app chat only to be told that the booking had been moved to Bettystown. They could not or would not give me a reason that would explain why I was not made aware of this change and expected me to go 30mins down the road for the vehicle. This was a non runner as recycle centre closes at 1pm and that would have been my first stop followed by a light removal from a storage unit. I had people on hand, waiting to assist and all my plans went out the window. I only received the same old, generic ramblings from the support agent, it seems to be all that they are programmed with. I asked for the booking to be cancelled, a refund to be processed and advised that I would be closing / deleting my account and shouting from the mountain tops about this experience. Absolutely Never Again! I sincerely regret not looking at the reviews here prior to booking, thinking that GoCar was a solution for me. They were not.

First time using anything like this rental and it was just excellent.The app works so well telling me where the vehicle is stored waiting for collection and full instruction on how to use it. I was quite surprised how easy it was and the vehicle was only a year old.

Hired a van (as no car available) for 3 days.
It was clean.
Easy app to use but VERY expensive unless you don't go over the 1st 50km that are free.
Would not use again.

Very bad service. Stay a mile away folks. This company tried to bill me for interior damage that was already damaged when I collected the car. They tried to take money off my car without my permission. Absolute gangsters

As an older user in my retirement years we have downsized to one car and as a result I’ve used Go Car several times since October last. Great value, cars always clean and in perfect condition. I also used one of the cargo vans to help move furniture and was delighted with the value

No cleaning facilities. They give their cars a quick clean on the street incl outside residential properties which is against Dublin City Councils rules,Dangerous and simply a penny pinching exercise. Not what you want from a car sharing company

I’ve had 6 trips with GoCar I find them convenient and easy to use. Also very cheap, I love the fact I can get discounts on trips I make. I gather enough points that on my last trip all I paid was €7 and I had the car 2+ hours. They are wonderful and I love how they give free petrol or diesel. I wish there was more GoCars in more rural areas but apart from this they are easy to work with. Their live chat are very quick to respond and to fix any issues I have. I had the car out on the 5th and there was so much snow I couldn’t drive back. They told me to hold unto the car and they gave me plenty of time the next day to return it. Free of charge. I couldn’t be more happier with their service.

At the start I found them good but then unfortunately it went down hill I kept having problems with cars like locking by there self and breaking down and ending my journey out of the blue and also they aren't even serviced at all. When I phoned the company they do be rude most of time and they always say somebody will ring me back but unfortunately bottom line they don't care there just in it for the money

How is company is being questioned by consumer protection and fined for breaching customers trust some civil servants in this country living large on taxpayers money 🤑 without getting the finger out. Clearly the business guideline criteria is flushed down the toilet and guess what the go car cowboys still making their dollars. More people should share this ripoff business and hopefully they be winding down one day 🤬

Had given zero if the option was available .
Recently took a Go city automatic car from Scotch hall Shopping Center Drogheda, the car was very very untidy . The windshield was all very dusty , somehow i wiped the wind shield and the back mirror and drove to the airport to drop my mother but it was a night mare, the decondenser/AC was not the best and the windows were getting condensed very often, the dirt on the windshield was too bad and so I had to go to circle K at 7 AM to do a car wash near the airport. Even after the wash the dirt didnt go completely, I asked go car customer admin for refund but they are a different category and useless. NEVER EVER WILL USE GO CAR AGAIN

Just doesn’t work. Uploaded documents as requested and kept getting emails saying my profile wasn’t complete. Got to Europcar in Knock, Ireland and the app just didn’t work at all. Said the countdown to my rental was at 0m 00s but nothing else. Didn’t refresh or reload. Had to go into Europcar, which is obviously what I wanted to avoid and paid almost double not to do. They requested my licence again. Made me sign a load of forms. Just frustrating as basically I didn’t even get what I paid for - app opens car, away you go. Nonsense.

Absolutely the worst experience using this, especially since it was my first time. The customer service is terrible. The instructions on the app are terrible. The car wouldn't start and they had the cheek to charge me for it. I definitely won't be using again.

Account blocked without explanation despite numerous attempts on my end to resolve.
I have not done a thing wrong with their vehicle but they have blocked my account and when i call or email they say they cant discuss it with me. Really strange as i only used them a couple of times when my car was off the road.
Its actually really annoying that they wont tell me why !

I recently had a highly disappointing experience with GoCar that left me feeling misled and let down by their service. During my rental, I encountered a tire issue and was left to believe that the cost of replacing the tire would be reimbursed. Acting on this information, I went ahead and bought a new tire, only to later be informed that this cost was non-refundable.

Had I been given accurate information from the beginning, I would have simply contacted roadside assistance to return the vehicle to its original location, saving myself the unnecessary expense and hassle. Instead, I felt I had no choice but to pay for the tire replacement out of pocket.

This lack of transparency and communication from GoCar was extremely frustrating. It’s clear to me that GoCar does not prioritize honest communication or customer satisfaction, and unfortunately, I won’t be using their services again. I would caution anyone considering GoCar to be wary of unexpected costs and unclear policies.

Overall, a very disappointing experience.

Hi I hired a go Car Yesterday. It was a horrendous experience. The car would not unlock, eventually when it did we made our way to Belfast. I parked it in an underground parking. The car would not unlock, fair enough it was underground. It took 4 hours for someone to arrive because it was north of Ireland. The sad thing is that they make it like it is the customers fault with arrogance and cheek.
Their response was
When your vehicle was parked in an underground area, it appears the signal strength required for the app to communicate with the car was insufficient. Unfortunately, this can sometimes interrupt the connection between the vehicle and your mobile device, making it difficult to unlock remotely. In cases where the primary issue is indeed a drained battery, we would proceed with vehicle recovery and ensure a refund of credits for an alternative booking. However, since you were able to continue with the vehicle, no recovery was requested.

"We recognize the impact this had on your plans, which is why we extended an additional €25 inconvenience credit, beyond the usual maximum of €25, resulting in a total of €50 credited to your account. We hope this gesture reflects our commitment to your satisfaction, even if it may not entirely compensate for the time and activities missed."

"Regarding the battery and connectivity concern, if the vehicle could be opened intermittently, this likely indicates a connection issue rather than a fully depleted battery. With our keyless vehicles, maintaining Bluetooth and service connection is essential for smooth operation, especially in areas with weaker signals."

So go car expects me to go to 1 place, park the car and get stuck, wait 4 hours to get it out. When the car is out in the open they cannot unlock it. And then because i drove it back it completes my trip regardless of what activities i am supposed to do! What will i do with a 25 euro credit which in supposed to pay more to book a car..

I was book car than I show up at location there was no car they send me to another location and there was no car either lol, I have important meeting where I was late and I lose money , they tell me to cancel booking soninsid and they do not refund me and do not give me credit as we talk with hep desk useless customer service avoid this company

Extremely frustrating and disappointing customer service. They rang me today to say I had to go back and move the van even though i left it exactly where I found it. They said it was in a private parking and I would be clamped and they'd charge me for it (it wasn't a private parking!!!!). They said there are designated parking spaces for go car but there werent. They told me I should have learned this when i got my driving license, they kept contradicting themselves but they wouldnt tell me where to park. Total waste of time and energy, very rude, unhelpful and absolute waste of time today. I really wish I wouldn't need this service ever again.