Utterly frustrating. waited for ages for a heated body warmer for my Dad's birthday. Didn't arrive in time then despite ordering a 44inch it was miniscule, I measured it and it was 40inches. Had to pa... Voir plus
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I ordered 2 pairs of chinos and after taking 2 weeks to arrive from China I’m massively disappointed. I ordered them thinking they were made in the UK and from an upcoming golf brand. The quality... Voir plus
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Purchased two quarter zip tops. The quality is abysmal . The zips are the cheapest on the market. Basically denim jeans zip so the backing of the zip sits higher than top of the neck, and virtually cu... Voir plus
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Such poor service, order my goods, waited 3 weeks for them to tell me it’s been delivered, then when I point out I’ve had no delivery they go silent, the. When I chase daily for a week they say I wil... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Join over 8,000 happy customers! At GolfThing, we’re a team passionate about golf, offering golf clothing, accessories, and gifts at friendly prices. We pride ourselves on honest, approachable service and always aim to make things right if something goes wrong. Your feedback helps us grow and improve — thank you for supporting us!
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Royaume-Uni
- golfthing3030@gmail.com
- golfthing.co.uk
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169 avis
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delivery was so long and the quality of…
delivery was so long and the quality of that socks is not very good.
13 décembre 2025
Réponse de Golfthing
Hi,
Hi Andreeva,
We’re sorry to hear that your experience with the socks wasn’t what you expected. We’ve received positive feedback from many customers about their waterproof performance, so we’re surprised to hear this.
Maybe, if you would like, please get in touch with us via our contact form and mark your message FAO Renz so we can look into this further and assist you directly. We really appreciate your feedback as it helps us continue improving our products and service.
Kind regards,
The GolfThing Team
Warm heated gilet
I ordered the heated gilet. It's really nice and warm! Glad i sized up, normally a medium but ordered a large.
1 décembre 2025
Avis spontané
Réponse de Golfthing
Hi Victoria
Thank you for the great review! We’re really pleased to hear you’re happy with the heated gilet and that it’s keeping you nice and warm.
Thanks as well for sharing the sizing tip — that’s really helpful for other customers. We appreciate you taking the time to leave feedback and hope you continue to enjoy it!
Kind regards,
The GolfThing Team
Don’t be fooled it’s not a UK company
Don’t be fooled it’s not a UK company.
the top took forever to arrive. Don’t be fooled because it looks likes a uk company. It’s not. When it arrived it was cheap and nasty looking.
When I enquired where it was on the expected date of arrival they sent me a link to the shipping app. It had just left China. !!! No apology for the delay. Nothing.
6 décembre 2025
Réponse de Golfthing
Hi Maggie,
We’re sorry to hear that your experience was disappointing and understand your frustration around delivery and the product not meeting your expectations.
To clarify for anyone reading, we are a UK-based business. We source some of our products from trusted international partners in the US, Asia and UK in order to offer a wider range of styles at accessible prices, and this is outlined on our product pages.
We appreciate that international delivery can feel slow, particularly when expectations aren’t met, and we’re sorry that this caused frustration in your case. Your feedback is noted and helps us continue improving how we communicate and support our customers.
Kind regards,
The GolfThing Team
Great product
Great product. I've been looking for something like these for years. Have got a couple of pairs now & ordered one for my wife too!
4 décembre 2025
Réponse de Golfthing
Hi Steve
Thank you so much for the 5-star review! We’re really pleased to hear you’ve been happy with the product and that you’ve come back for more — and even ordered one for your wife too.
We truly appreciate your support and hope you both continue to enjoy them. Thanks again for choosing GolfThing.
The GolfThing Team
USELESS
Ordered 22nd November, didn’t arrive until 18th December, No where does it say on website that it’s coming from China, I did also have to message a week after ordering asking when it would be dispatched which they replied saying I would receive email but I also asked where it was being dispatched from but they ignored that part, when it did arrive they sent RED when I ordered NAVY, supposed to be size medium (40” chest) they sent a 34” chest, no labels on jumper to check sizing so had to measure it, asked me to provide proof of wrong item which I submitted then they asked me to return so I asked them for pre-paid label to be told I had to pay for the return!! No way was I paying to return an item that they sent incorrectly! opened dispute with my bank and then received a refund.
REPLY to your reply…..I opened dispute with my bank, they refunded me first! You say feedback like this helps you improve?? Obviously not as you have more negative than positive
24 novembre 2025
Réponse de Golfthing
Hi Lisa,
Thank you for taking the time to share your feedback — we’re really sorry that you received an incorrect item. We completely understand how frustrating this must have been.
Once the issue was identified, we requested a photo to confirm the discrepancy and issued a full refund on 24th December as quickly as possible.
We work with global suppliers to offer a wide range of products, and feedback like yours helps us continue improving our processes and customer experience.
Your feedback — and all feedback we receive — is taken seriously, even when it highlights where we’ve gone wrong.
As a growing business, we’re continually refining our processes and learning from situations like this to improve how we serve our customers. We appreciate you taking the time to share your experience, and we’re sorry again for the frustration caused.
Kind regards,
The GolfThing Team
Would never oder from this company…
Would never oder from this company again. Company is based in GB , ordered goods come from China, took weeks for goods to come. Sent 3 emails requesting a call back, nothing. Only when I took to social media , did anyone come back to me. Shocking service , would not recommend.
5 décembre 2025
Réponse de Golfthing
Hi Arlene,
We’re really sorry to hear about your experience with the delivery delay and understand how frustrating this must have been. We did our best to keep you updated throughout via email (emails sent 10th, 23rd & 24th December) and chat, but we’re sorry that this didn’t meet your expectations.
Our items are sourced from our global partners, which can occasionally lead to delays, particularly during busy periods. While we don’t currently offer a call-back service, our team is always available via email and chat to assist as quickly as possible.
We appreciate you taking the time to leave feedback, as it helps us improve our service going forward.
Kind regards,
The GolfThing Team
Delivery took much longer than expected…
Delivery took much longer than expected and quality was not good. Both items returned.
12 décembre 2025
Réponse de Golfthing
Hi Debbie,
We’re sorry to hear that your order didn’t meet expectations. We understand how frustrating delayed delivery and product quality issues can be, and we appreciate you taking the time to share your experience.
We can see that both items were returned, and your feedback has been shared with our fulfilment and quality teams so we can make improvements as a growing business. If there’s anything further we can assist with, please feel free to contact us through our website, please mark you email FAO of Renz
Kind regards
The GolfThing Team
Item never delivered even though was…
Item never delivered even though was assured many times that it would be delivered before Xmas. Tracking item was not any good as made no sense and then company returned order to sender for no apparent reason.
Will certainly not be using again.
12 décembre 2025
Réponse de Golfthing
Hi Louise,
We’re really sorry to hear that your experience wasn’t what you expected — we completely understand how frustrating delivery issues can be.
We did our best to keep you updated throughout via email and chat, and once it became clear that the courier was unable to complete the delivery, we issued a full refund as quickly as possible.
We appreciate you taking the time to leave feedback, as it genuinely helps us improve our service as a growing business.
Kind regards,
The GolfThing Team
Réponse de Golfthing
Hi Donna,
Thank you for your review! We’re glad to hear your husband liked his gift. We use express global couriers to get every item to our customers as quickly as possible, but the busy holiday period can sometimes cause delays. We hope you both had a wonderful Christmas and New Year, and we look forward to serving you again.
Thanks
The GolfThing Team
Terrible shipping times……
I ordered the car boot golf organiser on the 1st of December, initially thinking it would make a great birthday present for my husband. However, his birthday came and went and still, the item looked to have been with Yodel since the 4th of December, with Yodel claiming they knew nothing of the item and to check with the seller. After 3 attempts at contacting Golfthing, they responded to a message I sent them on Messenger. Cut a long story short - I finally received the item 2/3 days after Christmas - so I was a little peed off, to say the least, as I couldn’t even give it as an Xmas gift!
4 décembre 2025
Réponse de Golfthing
Hi Donna,
Thank you for your feedback. We understand that the delivery delay must have been frustrating, and we’re sorry for the inconvenience caused.
While we always opt for express courier services, delivery times are ultimately dependent on third-party couriers, which are unfortunately outside of our direct control. That said, we do our best to minimise delays wherever possible.
We have reviewed your order and can confirm that our team responded to your emails on the 19th and again on the 22nd.
Thank you for your patience, and we apologise again for any inconvenience. We hope you still had a lovely Christmas and wish you a happy New Year.
Kind regards,
The GolfThing Team
Réponse de Golfthing
Hi Joanne,
Please accept our apologies for the delay with the courier.
Your order was dispatched on 12th December; and we do ship by express shipping. However, it appears there has been an unexpected delay with the courier, likely due to the busy time of year. Upon checking today, we can see that your parcel is now with the local courier, Yodel, and we would expect delivery within the next day or so.
If you have any further queries or would like clarification on the tracking, please contact us via the contact form on our website and mark it FAO Renz.
Thank you for your patience.
Kind regards,
The GolfThing Team
Golf club cleaners
Ordered black and green club cleaners, advertised together with colour options and black one was smaller than the green so bit disappointed but otherwise ok
11 décembre 2025
Réponse de Golfthing
Hi Margaret,
Thank you for your feedback — it’s very much appreciated. We hope you had a lovely Christmas and New Year. Your comments have been shared with our Logistics Team and will help us continue to improve our product range going forward.
We really appreciate you taking the time to let us know and hope to welcome you back again in the future.
Thanks,
The GolfThing Team
I was excited to receive my order of…
I was excited to receive my order of what I thought were golf trousers, but I was taken aback when I realized they were sourced from China—something I'd have reconsidered if it was mentioned beforehand. They took almost two weeks to arrive, and upon seeing them, I didn't even bother trying them on. The quality was disappointing, and labeling them as golf trousers seemed completely misleading. They bore a large Jeanz tag and featured Levi-style stitching on the back pockets, which wasn’t what I had seen in any pictures. I wouldn’t have given them a second glance even at a market for a few pounds.I requested a return but got no response. After a few days, I inquired again, only to have them ask for a photo of the trousers, which I found strange, but I complied quickly. Again, I was met with silence. It took a third attempt to finally get the return approved. I sent the trousers back but had to persistently follow up for my refund, even warning Golfthing about contacting Trading Standards and Action Fraud. Eventually, I got the refund, but not without losing nearly £8 on postage fees from China and back to Sheffield, along with a lot of hassle.The entire experience felt deceptive, and I won't be dealing with this company again.Update to golfthing's response:The trousers were of extremely poor quality and not worth the price. Your claim of prompt email responses is inaccurate, as it was quite the opposite. I had to follow up, and responded swiftly when required, such as sending the photo within five minutes of your email. My feedback reflects my genuine experience with Golfthing.
29 décembre 2025
Avis spontané
Réponse de Golfthing
Hi Amanda,
Thank you so much for taking the time to share your feedback. We really appreciate you letting us know about your experience. Based on customer feedback, we’ve made some updates to our stock listings for certain items, and we do note on each product page that we work with global suppliers. We also do our best to keep our shipping costs fair and competitive.
Our policy allows approximately 10 business days for refunds to be processed, but we completely understand how important timely updates are. Your feedback truly means a lot to us and helps us continue to learn and improve as a growing business.
Thanks
The GolfThing Team
There should be a minus stars
There should be a minus stars , on the 26 dec I got a reply saying it was now being delivered by yodel now, make ur mind up, no one knows what they are doing and there is no sign of my refund
6 décembre 2025
Avis spontané
Réponse de Golfthing
Hi Maria,
We will of course provide a refund once we find out the final status of your order by the courier
Have a nice day ahead.
Thanks
The GolfThing Team
Réponse de Golfthing
Hi Carol,
We are glad the item met your expectations, we do hope that you order from us again. Thanks for the feedback, enjoy the festive season.
Thanks
The GolfThing Team
The
Hoodie
Delivery slower than expected, but good product better than hoped for , possibly get bigger size next time would use suppliers again
5 décembre 2025
Réponse de Golfthing
Hi Gary,
We are glad you like the hoodie, and we hope that you will order from us again. Thank you for your feedback and enjoy the festive season.
Thanks
The GolfThing Team
Réponse de Golfthing
Hi James
Thank you for taking the time to leave a review. We’re sorry that your delivery took longer than it should have — that’s not the experience we aim to provide. We’re actively working with our delivery partners to reduce delays and improve arrival times, however sometimes it is outside of our control.
If you’d like us to look into your specific order, please feel free to contact our support team through our website and mark it FAO Renz. We appreciate your feedback and hope you order again soon.
Thanks
The GolfThing Team
Ordered as Christmas gift with plenty…
Ordered as Christmas gift with plenty of weeks for arrival. Did not arrive, so I had to dash out and buy an additional gift.
4 décembre 2025
Réponse de Golfthing
Hi Enya,
Thank you for sharing your experience. We’re very sorry that your order didn’t arrive in time for Christmas. We did dispatch your order on 6th December, and while we always aim for timely delivery, the speed of the courier is unfortunately beyond our control.
We completely understand how frustrating it must have been to have to buy an additional gift, and we truly appreciate your patience and understanding. We hope we can make your experience smoother in the future.
Please contact us with any questions that you may have through the contact form on our website and mark your email for the attention of Renz
Thanks
The GolfThing Team
Very disappointing as my item was…
Very disappointing as my item was returned without my knowledge and still waiting for refund
4 décembre 2025
Réponse de Golfthing
Hi Diane,
Thank you for your feedback, and we’re sorry for the inconvenience regarding the delivery of your order. Unfortunately, the courier returned the order to us for reasons beyond our control.
We emailed you on 22 December to advise that a refund would be issued. This was processed on 23 December; please allow 3–5 business days for the funds to appear in your account.
Please contact us with any questions that you may have through the contact form on our website and mark your email for the attention of Renz
Thanks
The GolfThing Team
Absolutely dreadful experience
Absolutely dreadful experience. The items I ordered took almost 4 weeks to arrive. They are poor quality and very small sizes. The returns process is not straight forward and I am still waiting for a response to my email request. This has been a very frustrating purchase. I would definitely not recommend this company.
19 décembre 2025
Avis spontané
Réponse de Golfthing
Hi Debbie,
We are sorry that you found the experience to be frustrating, our records show your order was placed on the 26th November and delivered on the 9th December. Please note the length of delivery by the courier is out of our control.
In terms of the return this was placed on the 18th and approved on the 19th. Once your item is returned we will process the refund.
Once again we do apologise that our service has not met your expectations and really value your feedback.
Thanks
The GolfThing Team
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