Utterly frustrating. waited for ages for a heated body warmer for my Dad's birthday. Didn't arrive in time then despite ordering a 44inch it was miniscule, I measured it and it was 40inches. Had to pa... Voir plus
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I ordered 2 pairs of chinos and after taking 2 weeks to arrive from China I’m massively disappointed. I ordered them thinking they were made in the UK and from an upcoming golf brand. The quality... Voir plus
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Purchased two quarter zip tops. The quality is abysmal . The zips are the cheapest on the market. Basically denim jeans zip so the backing of the zip sits higher than top of the neck, and virtually cu... Voir plus
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Such poor service, order my goods, waited 3 weeks for them to tell me it’s been delivered, then when I point out I’ve had no delivery they go silent, the. When I chase daily for a week they say I wil... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Join over 8,000 happy customers! At GolfThing, we’re a team passionate about golf, offering golf clothing, accessories, and gifts at friendly prices. We pride ourselves on honest, approachable service and always aim to make things right if something goes wrong. Your feedback helps us grow and improve — thank you for supporting us!
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Royaume-Uni
- golfthing3030@gmail.com
- golfthing.co.uk
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Do not use! Awful quality, small sizes and smell. They don’t reply to emails, comes from China
Do not use! I purchased a 1/4 zip and shnood, no where on website states it’s from China. I emailed for an update on delivery & received an automated email saying delivery takes 9-12 days. It took 22 days to arrive. This was a Christmas present so that is no good. I requested a full refund & they did not reply.
The order is extremely disappointing. Both items are bad quality, thin and smell bad. The medium I ordered is so small. The packaging is awful, not a quality brand at all. The top is creased and is so thin, nothing like the image at all. The shnood is tiny and not elasticated so it won’t fit an adult of any size.
They are embarrassing to give as presents or wear yourself. Do not use!
15 décembre 2025
Avis spontané
Réponse de Golfthing
Thank you for taking the time to share your feedback. We’re very sorry to hear about your disappointment and understand how frustrating this must be, especially when the order was intended as a Christmas gift.
We’d like to clarify that the delivery dates shown on third-party tracking websites are often inaccurate and do not reflect our actual shipping timelines. Our logistics team is currently looking into this discrepancy
We use fast global shipping with an average delivery timeframe of 7–10 business days, and we work with trusted global suppliers to ensure product quality and availability. This information is outlined on our product pages to maintain transparency.
To allow us to assist you fully with your order status and refund request, please contact us directly through the Contact Page on our website, where our support team can provide a complete and accurate update.
We truly appreciate your patience and the opportunity to resolve this for you.
Kind regards,
The GolfThing Team
Nice jacket but sizing is way out.
Jacket was of good quality and design however the sizing was way out. I'm usually a XXL with a 50" chest. Going by Golfthing's sizing guide I initially went for a 3XL however this was far too small. They kindly offered to exchange it for a 4XL but there was very little difference. I would say their 4XL is equivalent to a UK 2XL.
13 octobre 2025
Réponse de Golfthing
Hi Stuart, thank you for taking the time to share your feedback. We’re really pleased to hear you liked the quality and design of the jacket, but we’re sorry the sizing didn’t meet expectations. We understand how frustrating that can be, and we appreciate you giving us the opportunity to exchange the item.
Your comments on the sizing are extremely helpful. If you’d like any further assistance with sizing or a return, please feel free to reach out to our customer support team and we’ll be happy to help.
Thanks again for your honest review and for shopping with us.
Golf socks
Bought these for my son who is a fencer and works in all weather's often coming home with his feet wet. After using the socks, his feet were dry and warm. He loves them and I have ordered more so he can have a some for each working day.
12 novembre 2025
Réponse de Golfthing
Hi Janette, we are glad your son likes the socks they are indeed one of our best sellers, thanks for the 5 star feedback :-).
Have given this two stars because of the courier they use.
Have given this two stars, not necessarily because of the product, which isn't bad for the money, but the products come from China, so take weeks, and once the goods are in the UK they insist on using Yodel who seem inept at best at finding standard delivery addresses. Long story short, I ordered 3 pairs of shorts in July 25. As of 2/12/25 I still only have one pair and the other two have been returned to sender twice by Yodel because apparently can't find a standard postcode (or their own InPost box) that every other delivery company on earth can. They've even got the what 3 words reference and still can't find it. Useless.
11 novembre 2025
Réponse de Golfthing
Thank you for taking the time to leave a review, and we’re really sorry to hear about the delivery issues you’ve experienced.
Our standard delivery timeframe is 7–10 days, but we completely understand how frustrating it is when courier delays occur, especially when you’ve been waiting much longer and items are being returned unnecessarily. This isn’t the level of service we want for our customers.
While some of our products are shipped from our overseas warehouse, they should arrive within the quoted delivery window. Clearly something has gone wrong with the final mile delivery, and we’re currently reviewing this with our courier partner to help prevent situations like this in the future.
I also understand that our customer success team are as working with you to ensure your items are successfully delivered. Thank you again for your feedback — it genuinely helps us improve
Really impressed with the chinos I…
Really impressed with the chinos I ordered. The comfiest pair I've owned and a great fit. Quick delivery too. Really really happy.
10 novembre 2025
Avis spontané
Réponse de Golfthing
Thank you for the positive feedback Keith
Réponse de Golfthing
Hi Brian
Thank you for taking the time to leave your feedback. We’re really sorry to hear that the sizing didn’t meet your expectations. Our product pages include sizing information to help customers choose the best fit, but we understand that sometimes things don’t work out as planned. Please reach out to us via the contact form on our website, and our team will be happy to assist you with an exchange, refund, or any questions you may have. We’d love the chance to make this right.
Like last time I ordered it took 4…
Like last time I ordered it took 4 weeks to get here
But I will say the garment seems good
15 octobre 2025
Réponse de Golfthing
Thank you for your feedback! We’re so glad you’re happy with the quality of the garment. We’re sorry to hear the delivery took longer than expected — occasionally courier delays can extend delivery times, but we’re always working to make sure your order arrives as quickly as possible. Please use us again.
I would highly recommend GolfThing
I would highly recommend GolfThing. I have gotten multiple items from the company and they have all been of a fantastic quality, from the shirts, hoodies to the trousers. They look amazing both on and off the golf course. The items have always arrived promptly within the timescales I have been provided by the company and they have always been very responsive to any questions that I have had. Would definitely urge anyone to try the clothing out from them.
4 novembre 2025
Avis spontané
Réponse de Golfthing
Thank you for the feedback Humza, please use us again
Poor quality polo shirts.
Very poor quality. Returned for a refund which I still have NOT received. Will not be ordering again from this Company.
7 octobre 2025
Avis spontané
Réponse de Golfthing
Hi Dawn,
We’re sorry to hear that your order didn’t meet your expectations. We completely understand how disappointing that can be.
Once we’ve received and reviewed your returned items, we’ll process your refund — this typically takes 7–10 working days.
We also have a range of polo shirts and sweaters that might better suit your preferences if you decide to shop with us again.
Thank you for your feedback, and we hope to have the chance to provide a better experience next time.
Have a lovely evening
Absolute rubbish!!
When I ordered these “golf” trousers, there was nothing about them coming from china, and if there was I wouldn’t have bothered. It took nearly 2 weeks for them to arrive, and when they did, I didn’t even try them on. They are absolute rubbish, and how they can be called golf trousers is beyond me. They have a big label on the back with “Jeanz” on it, and they even have the Levi stitching on the back pockets, which is not shown in the photos. If I’d seen them in a market for a fiver I wouldn’t have bought them.
I asked to return them but was ignored, so a couple of days later, I asked why they weren’t replying, and didn’t get an answer, but was asked to send a photo of the trousers, which I found odd, but did it immediately. I was ignored again. After contacting them for a third time, the return was granted. I sent them back, but had to chase up the refund and threatened to report Golfthing to Trading Standards and Action Fraud.
I eventually got the refund but had to pay the postage from china, and the tracked return postage back to Sheffield, so I lost nearly £8 and had a lot of grief.
There whole process seems deceitful, and I would never go near this company again.
Update to golfthing reply
The quality of the trousers is awful and certainly not worth the money you charge for them.
Also, you did not reply “promptly” to my emails, I had to chase you up. I also did reply to your email when required, like sending in the photo, which was done in less than five minutes of receiving your email. Therefore, I have given an honest opinion of my experience with golfthing.
12 octobre 2025
Réponse de Golfthing
Hi Terry,
Thank you for your feedback, and we’re sorry to hear that the item did not meet your expectations. We do believe your appraisal is somewhat unfair, as our product pages clearly state that we work with global suppliers based in the US, Asia, and the UK—depending on the item purchased. Our estimated delivery timeframes are also provided.
We offer a range of chinos, with our 4-Way Stretch Chinos, these are not the chinos you purchased, being our best-seller and receiving consistently positive customer feedback. From time to time, we introduce new styles and continuously review customer input to improve our products and service.
Your item was refunded within seven days of its return, and we responded promptly to each of your emails, though we did not receive a reply. To date, we’ve served over 4,000 customers, many of whom are repeat buyers, so we find your claim that our business is deceitful to be inaccurate and unfair
Poor quality and look nothing like the…
Poor quality and look nothing like the item shown in advert
12 octobre 2025
Réponse de Golfthing
Hi Martin,
We’re really sorry to hear that the item didn’t meet your expectations. That’s not the experience we want for our customers. Our photos and descriptions are meant to show the product accurately, so we’d like to look into what went wrong.
Please contact us through our contact form with your order number so we can review this and arrange a replacement or refund if appropriate.
We appreciate your feedback — it helps us improve both our quality checks and our product images.
Thanks
Réponse de Golfthing
Hi Craig, thank you for the positive rating and sorry for the delay in receiving your order. In some instances this is due to the courier and it outside of our control. Please use us again.
Ordered 2 jumpers waited over a month…
Ordered 2 jumpers waited over a month for delivery. Was told they had been delivered and sent a picture of a random house where it was left. Informed them this wasn't the correct house and was told to contact the post office even though it wasn't them that delivered. Would not recommend anyone to use this company.
25 septembre 2025
Avis spontané
Réponse de Golfthing
Hi Paul,
We completely understand your frustration with the delivery experience. The photo was the proof of delivery supplied by the courier, but it appears there may have been an issue on their end with delivery to the correct address. Our team has reached out to you today to confirm your delivery address so we can arrange to reship the items.
Absolute rubbish…
Probably the most unrepresentative of advertised goods I have ever bought (2 x 3/4 zipper jumpers). Poor, poor quality materials and fit, colours poor reflection of the vivid ones advertised.
13 septembre 2025
Réponse de Golfthing
Hi David, we are sorry to hear that you were unhappy with the items you purchased. We value your feedback and will take it in to consideration as we continue to improve our products and services. We are more than happy to resolve this if you reach out to us using the contact form on our website. Have a nice day ahead.
stylish clothes
i have had 6 pairs of trousers and a top - not bought for golfing but because i liked them- the first lot i out grew but because i liked them bought again - brilliant- 10/10 service - great quality/ a top service / many thanks Golftjing ❤️
6 octobre 2025
Avis spontané
Réponse de Golfthing
Thank for the positive feedback, we do hope that you will use us again
Réponse de Golfthing
Hi Peter,
Our customer service team should have sent you the return details today. If you experience any issues with the return process, please don’t hesitate to reach out to us through the contact form on our website.
Thanks again for your patience and understanding.
Sent for a size twelve 12 golf shoes
Sent for a size twelve 12 golf shoes. But they where never a uk 12
12 septembre 2025
Réponse de Golfthing
Hi Michael, we are sorry to hear the issue you are having with the shoe size. If you reach out to us via our contact page we will happily provide an exchange for the correct size.
Took a long time to arrive from…
Took a long time to arrive from purchasing; quality is reasonable- it’s a bit loose around the bottom/ hem bit so that should be a better fit.
10 septembre 2025
Réponse de Golfthing
Thanks for the feedback, we do hope that you will ship with us again, have a nice day ahead.
OVERPRICED AND POOR QUALITY
I paid well over the odds for these golf jumpers - very poor quality and would certainly not recommend anyone purchases these T shirt quality shirts - not worth the money and badly sized.
16 septembre 2025
Avis spontané
Réponse de Golfthing
Thank you for your feedback. We’re sorry to hear you feel this way about the sweaters you purchased. We do believe our sweaters represent real value for money, and many of our customers have been pleased enough to make repeat purchases. That being said, we also offer higher-specification sweaters should you wish to return or exchange your items.
If you’d like to discuss your enquiry further, please don’t hesitate to get in touch with us directly — we’ll be happy to help.
Item does not match description and company ignores contact
I ordered the same zip jumper in 5 different colours on 30 May 2025. This took nearly 4 weeks to arrive but the neck/collar/chest and the sleeve/cuff of all five items varied. This is despite the product advertised on the website showing that the item should only be ribbed on the funnel/neck and sleeve/cuff.
I contacted the company on 1 July 2025 to raise the issue and ask about returning (not refund at this point) before providing photos on 3 July 2025. GolfThing responded and said they would ‘contact the supplier’.
I have sent after a further 2 chase emails since and have had no response as of 13 September 2025.
I would unfortunately recommend nobody deals with GolfThing.
30 mai 2025
Avis spontané
Réponse de Golfthing
Hi Ryan,
We’re really sorry to hear about your experience. Please be assured that we’ll look into this right away and work to resolve it as soon as possible. It seems there’s been some confusion regarding the replacement of your order, and we’ll make sure to get this clarified for you quickly
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