Response via the phone was immediate. I was not filing a claim. However, Ms. Clare from customer resolved my situation immediately with an email to follow. Thank you.
L'entreprise a répondu
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Lisez les avis des autres
Since purchasing my policy on Aug. 11, 2026, I have had a few concerns and questions. I have called you customer service team at least 3 times and have been very satisfied with their patience and car... Voir plus
L'entreprise a répondu
Kaeyonne was adorable and absolutely professional. I got the quote needed in a hurry and without any mistakes. All was perfect. No surprises. I paid the amount I had seen online but wanted a perso... Voir plus
L'entreprise a répondu
Raquelle ( sorry for my spelling) was extraordinary , kind sympathetic & thorough. Though canceling my trip brings real distress, she couldn't have been better if my best friend. Immediately I have... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Coordonnées de contact
4507 N Front St, Suite 200, 17110, Harrisburg, Etats-Unis
- 1-800-774-3959
- service@goreadyinsurance.com
- goreadyinsurance.com
4,6
Excellent
121 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just needed to add locations I’ll be…
Just needed to add locations I’ll be visiting. Very courteous and efficient
11 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thank you for sharing your experience, Kathryn! We're glad we could quickly assist. We appreciate your feedback and look forward to helping you again in the future!
The representative was courteous
The representative was courteous, efficient and quick in filling my request.
10 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thank you for your feedback, Larry! We're delighted to hear that the representative was able to fulfill your request quickly. We appreciate you taking the time to share your positive experience.
change made efficiently & even had new…
change made efficiently & even had new document before hung up.
10 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Glad we could help, Sharon! Thanks for sharing your experience.
Had to cancel our trip to England and…
Had to cancel our trip to England and Ireland because of medical reasons. Claire has been very helpful with this process. Thank you Claire
10 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Sorry to hear you had to cancel your trip, Patricia! But that's exactly why we exist. We're glad Claire was able to support you.
I spoke with Claire
I spoke with Claire, regarding the policy I chose, and she was very helpful in explaining and answering all of my concerns.
10 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for taking the time to share this feedback, Andrea! We're glad to hear that Claire was able to answer your questions.
Miss Clare
Miss Clare, was a professional all the way. She was very informed and answered all my questions and made it very easy for me while purchasing my policy.
Thank you so much.
Roland
7 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for the kind words, Roland! We think Claire is wonderful too. Appreciate you sharing your experience.
Claire who helped me was efficient and…
Claire who helped me was efficient and knowledgeable.. made my purchase and selection so easy
7 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for sharing your experience, Doris! We're glad to hear that Claire made everything easy for you.
Smooth initial experience
Purchase and insurance upgrade (after finalizing travel plans) very smooth. No experience with claims (will keep fingers crossed).
6 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for sharing your experience! Glad to hear everything went smoothly. Wishing you safe travels!
She was Excellent
She was Excellent, she explained everything very well she took her time and she was very patient, she didn’t get annoyed or frustrated when I didn’t hear her or didn’t understand her.
6 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for sharing your experience, Carmen! We're glad our team was able to provide the support you needed. It's so important to understand your travel insurance policy, and that's exactly why our customer service team is available seven days a week.
Great customer service
Louis was very compassionate and listened to my request for cancelation . of my Ireland trip. Also requested refund of my double booking for the Aegis policy for myself. Great customer service.
5 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for sharing your feedback, Elizabeth! We're glad to hear Luis was able to provide the support you needed. Our team is available seven days a week to answer any questions you may have about your policy.
Réponse de Aegis Travel Insurance
Awesome feedback, Tom! Thanks for the kind words about our team.
Great Customer Service!
In filling out my claim form I needed answers to several questions which would allow me to complete the form. Keyonna was able to provide all the information I needed. She was friendly, knowledgeable, patient, and professional. Keep up the good work!
5 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
That's great to hear, Jerry! We understand that filling out claim forms isn't always easy but doing it correctly avoids delays in processing. We're glad Keyonna was able to provide the support you needed.
Been greeted so polite and professional…
Been greeted so polite and professional addressing my Travel Insurance Cancellation and provided me with the right tools information and in timely manner was so crucial after trying to found the right depart, kuddos to the Agent. !!!
4 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
That's wonderful to hear, Oscar! Thanks for sharing your experience.
Well they stayed on the line for me for…
Well they stayed on the line for me for a while to understand the claim paperwork.
3 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for sharing your experience, DD! Understanding how the claims process works is so important, and we're here to help you every step of the way.
Horrible company
Horrible company. Our flight was cancelled and we were rebooked 2 days later. Basically they try to make it impossible to make a claim. They say we have to file a claim with the airline, have the airline deny the claim and then send them a letter stating everything. Has anyone tried to get anything like this from an airline.
I'd hate to see what would happen if we had a medical emergency.
3 août 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for the feedback, Mary. Upon reading your review, our claims manager reached out to you immediately to provide support.
To clarify, it is standard throughout the travel insurance industry that documentation from the airline is provided to confirm the reason for the disruption. This information is often readily available in the airline's notification email or mobile app. We recognize the inconvenience this delay has caused to your travel plans and appreciate the time required to gather documentation.
Our team is committed to helping customers navigate the claims process and ensuring that all available benefits are reviewed as quickly and fairly as possible. We wish you safe travels and hope the remainder of your trip goes smoothly.
Very friendly and helpful responses
Very friendly and helpful responses to a phone call to clarify an issue with our impending travel insurance
31 juillet 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for the kind words, Pippa! We're happy to hear our team was able to support you.
excellent service
I was immediately connected to an agent who was extremely helpful changed the dates of my travel as requested and sent me the revised policy.
30 juillet 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for the feedback, SA! Our friendly customer service agents are always ready to help or answer questions seven days a week. Call us anytime.
Kiana was so helpful when I called to…
Kiana was so helpful when I called to correct an error I had made.
31 juillet 2026
Avis spontané
Réponse de Aegis Travel Insurance
That's wonderful news, Heidi! We're so glad Keyonna was able to fix this for you. We're always here to help.
Needed to double coverage
Needed to double coverage. Called the 800 number, got a representative very quickly and she took less than a minute to help me get the increased coverage.
31 juillet 2026
Avis spontané
Réponse de Aegis Travel Insurance
Thanks for sharing your experience! Our team is available to answer any questions you may have seven days a week.
Trustworthy
Our agent was very helpful, encouraging, knowledgeable and accessible!
29 juillet 2026
Avis spontané
Réponse de Aegis Travel Insurance
That's wonderful to hear! We are always here to help, answer questions about your travel insurance policy, or support you through the claims process. Thanks for sharing your feedback.
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