Gourmet Groceries  Avis 

83
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Prompt delivery, delicious products and a small gift is a special touch, always appreciated. I have been taking the high-polyphenol olive oil for 2 weeks now and here is what I have noticed: my ski... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The quality of this Olive Oil is so much better than anything you can purchase here in the US, I would purchase this any time and Gourmet Groceries makes it so easy, from navigating the site, placing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been a buyer of Gourmet Groceries for more about 5 years now and I started with Atsas, followed with Pamako and now PhenOliv. Their products are really a reliable source; worth every penny if y... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

7 days passed and I haven’t received the order,by the way the website says international orders take about 4 to 6 days shipped by(DHL) but the shipper is FedEx Update: To be honest after th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits gourmets
  2. Fournisseur de cadeaux d'entreprise
  3. Marché en ligne
  4. Magasin d'alimentation bio
  5. Caviste

Écrit par l'entreprise

At Gourmet Groceries, we venture beyond the horizon, delving into the Mediterranean’s lush landscapes and beyond to uncover the world’s culinary treasures. Our mission is to spotlight the culinary gems cultivated by small, organic farms and local artisans, who preserve the authenticity and sustainability of their craft. We are your gateway to the purest, most exclusive, and organically sourced delights not only from the Mediterranean but from the finest corners of the globe. Our philosophy is grounded in the pursuit of bringing the earth’s most esteemed gifts to your table. By nurturing relationships with small-scale producers globally, we guarantee that each product not only meets our stringent standards for purity and excellence but also supports the continuation of rich agricultural traditions. Our selection is a celebration of Mediterranean products and other exceptional finds from around the world, all renowned for their unparalleled quality and contribution to a legacy of taste and natural wellness. Nestled in the heart of luxury in Nicosia, Cyprus, Gourmet Groceries offers a world of gourmet foods and beverages, along with custom-crafted gift boxes that redefine the art of giving. Our hand-selected, personally assembled gourmet gifts capture the essence of Mediterranean opulence and global sophistication, crafted to forge memorable experiences for you and your loved ones. We specialize in the craft of luxury gifting, with our privately owned facilities serving as a hub of innovation where each gift box is a testament to our dedication to perfection. In collaboration with DHL, we ensure these luxurious offerings, each a tribute to nature and artisanal skill, are delivered to your doorstep with the utmost care. Our commitment to delivering gifts of unmatched distinction is driven by a desire to cater to the sophisticated tastes of our clientele. Every product we choose is a celebrated jewel, sourced from the Mediterranean and selected regions worldwide, embodying the spirit of organic, natural, and unrivaled quality. These are not merely products; they are accolades to nature, meticulously packaged in our signature luxury wrapping, designed to meet and surpass the high expectations of gourmet connoisseurs everywhere. By choosing Gourmet Groceries, you do more than indulge in the finest gastronomic delights. You also support a vital mission, aiding small farmers in bringing their precious, sustainable, and expertly crafted products to a global audience. Our passion for quality and our expansive search for the best products worldwide are what make our offerings truly exceptional, promising to satisfy the most refined palates with pure, authentic treasures from the Mediterranean and beyond.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

83 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(83)

55 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

As always

As always. Best product amazing customers services

16 mai 2026
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Réponse de Gourmet Groceries

Dear Rhai Chan,

Thank you very much for your continued trust and for taking the time to leave a review for Gourmet Groceries.

We are very pleased to hear that, once again, you are satisfied with both our premium products and our customer service. At Gourmet Groceries, we focus on consistently delivering high-quality Mediterranean gourmet foods, including extra virgin olive oil rich in natural polyphenols, authentic balsamic vinegar, pure artisanal honey, organic herbs, and carefully selected gourmet delicacies.

Our mission is to provide a reliable online gourmet food marketplace with fast international shipping, secure packaging, and attentive customer support, so that every order reflects the same level of quality and care.

Your ongoing support and feedback are highly valued by our team and help reinforce our commitment to excellence across all aspects of our service.

Warm regards,
The Gourmet Groceries Team

Noté 5 sur 5 étoiles

This company is phenomenal

This company is phenomenal, the customer services like none other. I received my honey, and it was the best honey that I have ever had.

18 février 2026
Avis spontané
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Réponse de Gourmet Groceries

Dear Benda,

Thank you very much for your wonderful review and for choosing Gourmet Groceries.

We are truly delighted to hear that you had such a positive experience with our service and that you enjoyed the honey so much. At Gourmet Groceries, we carefully source premium Mediterranean and rare honeys, including raw artisanal varieties, thyme honey, oak honey, and special selections from small producers, always focusing on purity, authenticity, and exceptional taste.

Our goal is to combine high-quality gourmet products with reliable customer service, fast international shipping, and secure packaging so that every order arrives in perfect condition.

It is especially rewarding to know that the honey exceeded your expectations — feedback like this is what drives our team to continue selecting only the best products for our customers worldwide.

Thank you again for your trust and support. We look forward to serving you again soon with more exceptional gourmet products.

Warm regards,
The Gourmet Groceries Team

Noté 5 sur 5 étoiles

Timely delivery

Timely delivery. Great prices. Excellent products.

12 mai 2026
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Réponse de Gourmet Groceries

Dear Masih,

Thank you very much for your review and for choosing Gourmet Groceries.

We are glad to hear that you were satisfied with the timely delivery, competitive pricing, and the quality of our products. At Gourmet Groceries, we specialize in carefully curated Mediterranean gourmet foods, including premium extra virgin olive oils, authentic balsamic vinegar, natural honey varieties, organic herbs, and fine gourmet delicacies, all sourced with a strong focus on quality and authenticity.

Reliable international shipping, fast order processing, and secure packaging are core parts of our service, so it is great to know this was reflected in your experience.

Thank you again for your trust and support. We look forward to serving you again soon with more premium products and excellent service.

Warm regards,
The Gourmet Groceries Team

Noté 5 sur 5 étoiles

Great quality, real customer care

Their products are high quality and the support and care from the team are outstanding. Highly recommended!

9 mai 2026
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Réponse de Gourmet Groceries

Dear Ralph,

Thank you sincerely for your continued trust and support over the years, and for your wonderful review of Gourmet Groceries.

It truly means a lot to us to have loyal customers like you who appreciate the quality of our carefully selected Mediterranean gourmet products and the personal customer care we aim to provide every day. We are passionate about offering premium extra virgin olive oils, authentic balsamic vinegars, rare honey varieties, organic herbs, gourmet delicacies, and luxury food gifts with attentive service and fast, reliable shipping.

Your recommendation motivates our entire team to continue delivering exceptional products and customer support to food lovers around the world.

Thank you once again for being part of the Gourmet Groceries family for so many years. We look forward to serving you again soon.

Warm regards,
The Gourmet Groceries Team

Noté 5 sur 5 étoiles

Great quality and reliable service

Very good overall experience. The ordering process was simple, communication was clear, and the delivery via ACS worked smoothly.
The products were of high quality and well packaged. Everything arrived in excellent condition.
I would definitely order again.

8 mai 2026
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Réponse de Gourmet Groceries

Dear Nicolas,

Thank you very much for your kind review and for choosing Gourmet Groceries.

We are very happy to hear that you had a smooth experience with our ordering process, communication, packaging, and delivery service. At Gourmet Groceries, we focus on offering carefully selected premium Mediterranean products, including high-quality extra virgin olive oils, gourmet delicacies, authentic balsamic vinegars, fine honey, organic herbs, and luxury food gifts, always with reliable customer support and secure packaging.

It is wonderful to know that your order arrived in excellent condition and that you were satisfied with the quality of the products and the ACS delivery service.

Thank you again for your trust and support. We look forward to serving you again soon with more premium gourmet products and fast worldwide delivery options through DHL Express and our trusted delivery partners.

Warm regards,
The Gourmet Groceries Team

Noté 5 sur 5 étoiles

Damaged Contents - Replaced by new shipment

This is an updated review [originally 1 star]. Originally, I was very upset that FedEx broke several bottles in my Pamako EVOO case, and then they delayed delivery for several days while they carelessly repackaged the original case in a much too large box with insufficient packing material. I have no confidence in FedEx and would prefer never to use them to transport anything expensive or fragile.

I had to contact Gourmet Groceries and send many pictures of the broken bottles and spilled EVOO for an insurance claim. However, Gourmet Groceries sent a second shipment replacing the 4 broken bottles and included 2 extra bottles for my inconvenience (at no cost to me). Therefore, Gourmet Groceries earns 5 stars for customer service.

In the future Gourmet Groceries should allow buyers to specify their shipping carriers-- give us options (or use DHL Express (international priority/time-definite) where DHL uses their own yellow trucks for the final delivery in the USA).

10 mai 2026
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Réponse de Gourmet Groceries

Dear Michael,

Thank you very much for taking the time to update your review. We truly appreciate it.

Although we're very sorry that FedEx damaged part of your shipment, we're delighted we were able to resolve the issue quickly and that you were happy with our customer service.

We also appreciate your feedback regarding shipping options. We've recently introduced stronger custom shipping cartons to provide even better protection during international transit, and we're continually looking for ways to improve the customer experience. We'll certainly do our best to accommodate your preference for DHL Express whenever possible on future orders.

Thank you again for your trust and support. We look forward to serving you again soon and hope you continue enjoying the Pamako high-polyphenol extra virgin olive oil.

Warm regards,

Stelios Ellinas
GourmetGroceries.com

Noté 5 sur 5 étoiles

Good service

Good service, excellent product

4 mai 2026
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Réponse de Gourmet Groceries

Dear Angelo,

Thank you very much for your wonderful 5-star review and for your trust in Gourmet Groceries.

We are truly happy to hear that you enjoyed both the service and the product. At Gourmet Groceries, we carefully select premium Mediterranean products — including high-polyphenol extra virgin olive oils, rare honeys, authentic balsamic vinegars, organic herbs, and gourmet delicacies — with a strong focus on quality, authenticity, freshness, and fast worldwide delivery.

Your support means a lot to us and helps our family business continue sharing some of the finest wellness-focused and gourmet products from the Mediterranean with customers around the world.

We look forward to serving you again soon.

Warm regards,
Stelios Ellinas
Gourmet Groceries

Noté 5 sur 5 étoiles

Fast shipping, excellent quality

Clear website, easy to order and pay. I bought a bottle of Atsas olive oil, and it was shipped very quickly and was very well packaged. Shipping to Sweden was only 10 euros! The oil itself is of the best quality, you can taste it. 10/10 would recommend!

27 avril 2026
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Réponse de Gourmet Groceries

Dear Laura,

Thank you so much for your kind words and for taking the time to share your experience with Gourmet Groceries.

We’re delighted to hear that you enjoyed the Atsas premium olive oil and that your order reached Sweden quickly and safely. We take great care in ensuring that all our products — especially high-quality, high-polyphenol extra virgin olive oils — are carefully packaged and shipped efficiently across Europe.

At Gourmet Groceries, our focus is on sourcing exceptional, award-winning olive oils directly from trusted producers, while offering a seamless online shopping experience with reliable international delivery.

Your feedback truly means a lot to us, and we look forward to serving you again soon.

Warm regards,
The Gourmet Groceries Team

Noté 1 sur 5 étoiles

There is a 2 week shipping delay

There is a 2 week shipping delay. Since I have no way of knowing how a perishable item like Extra Virgin Olive Oil is being stored, I will request a refund.

Gourmet Groceries needs to do a better shipping process.

14 avril 2026
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Réponse de Gourmet Groceries

Dear Hrishikesh,

Thank you for your feedback — we fully understand your concern regarding the delivery timeframe.

Your order was dispatched the same day via express service (FedEx International Priority / DHL Express), which is the fastest available shipping option. The shipment is currently in U.S. customs clearance, a standard process for international deliveries that can occasionally cause delays and is unfortunately outside our control.

Please note that all products are stored in temperature-controlled, air-conditioned facilities and are carefully packaged to maintain their quality throughout transit.

While the vast majority of shipments are delivered promptly, customs procedures for food products entering the United States can sometimes extend delivery times.

We are actively monitoring your shipment and expect it to be released shortly. Our team remains available should you need any updates or assistance.

Kind regards,
Gourmet Groceries Team

Noté 5 sur 5 étoiles

Exceptional customer service and prompt…

Exceptional customer service and prompt communication even out of normal business hours on the Saturday evening 03/01/2026 whilst New Year Festivities were still ongoing. Truly an amazing experience to have my order processed that evening and have it picked up by FedEx on Monday and shipped via International Priority even though I paid for flat rate normal shipping and only because I requested Urgent Delivery in my order!!!
Stellios, the Managing Director, truly went above and beyond to fulfill my order and upgraded it to International Priority at no extra cost, even though he could've done it on Monday morning without any interruption to his New Year celebrations!!!
Outstanding!!! 👏👏👏
Thank you again Stellios and I'm placing another order today as your selection of products, in all honesty, are of the best quality I've ever had!
John S. Sydney Australia

3 janvier 2026
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Réponse de Gourmet Groceries

Dear John,

Thank you so much for your incredibly kind words—we truly appreciate you taking the time to share your experience.

It was our absolute pleasure to assist with your order, and we’re delighted we could ensure it reached you as quickly as possible. Your support, especially during such a busy time of year, means a great deal to us.

At Gourmet Groceries, we are committed to sourcing premium Mediterranean products directly from small farms and producers, with a focus on exceptional quality, authenticity, and a connection to natural well-being and longevity. It’s wonderful to hear that this is reflected in your experience.

We truly appreciate your trust and look forward to serving you again soon.

Warm regards,
Stellios

Noté 5 sur 5 étoiles
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Réponse de Gourmet Groceries

Thank you so much, Umit, for your kind words and 5-star review!

We’re really glad you found the website easy to use and that your order reached you quickly — that’s exactly the experience we aim to provide.

At Gourmet Groceries, we focus on sourcing some of the finest Mediterranean products, including high-polyphenol olive oils, premium honey, and other specialty foods, so it means a lot to know everything went smoothly for you.

We truly appreciate your support and look forward to serving you again soon.

Warm regards,
The Gourmet Groceries Team

Noté 5 sur 5 étoiles

High quality products

High quality products. Great shipping speed. Always included a free gift!

13 avril 2026
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Réponse de Gourmet Groceries

Thank you, Amanda, for your wonderful review!

We’re so glad you enjoyed the quality of our products, the fast delivery, and the little surprise gift — it’s our way of sharing a bit more of the Mediterranean experience with you.

At Gourmet Groceries, we carefully select high-polyphenol olive oils, rare honeys, and premium gourmet foods from small producers known for their authenticity and exceptional standards. Every order is packed with attention to detail and shipped worldwide via express delivery, so you can enjoy these products at their best, wherever you are.

We look forward to bringing you more unique finds that combine health, longevity, and refined taste. 🌿

Noté 5 sur 5 étoiles

Great products and excellent service!

Great products and excellent service!

2 avril 2026
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Réponse de Gourmet Groceries

Dear Alexia,

Thank you so much for your kind words and for your continued trust over the years—it truly means a lot to us.

We’re especially happy to know you’ve been enjoying a variety of our products, from high-phenolic extra virgin olive oils like Atsas and Strakka, to fine wines, Commandaria, and even the Claude Dozorme steak knives. It’s always a pleasure to serve customers who appreciate quality and authenticity across different categories.

At Gourmet Groceries, we focus on carefully sourcing premium Mediterranean products, including high-polyphenol EVOOs, authentic wines, traditional delicacies, and curated gift selections, all delivered quickly and reliably worldwide with DHL Express and FedEx Priority.

Thank you again for your 5-star review and your ongoing support—we truly look forward to your next order.

Warm regards,
The Gourmet Groceries Team

Noté 5 sur 5 étoiles

Always the best

Always the best. The best products and the best service.

8 avril 2026
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Réponse de Gourmet Groceries

Dear Margarita,

Thank you so much for your wonderful review—it truly means a lot to us.

We’re delighted to hear that you consistently enjoy both our products and our service. At Gourmet Groceries, we are deeply committed to sourcing some of the finest Mediterranean specialties, including high-polyphenol extra virgin olive oils, authentic balsamic vinegars from Modena, premium honeys (such as those from Ikaria’s Blue Zone), and carefully selected organic herbs. Every product is chosen with a focus on quality, health benefits, and authenticity.

It’s incredibly rewarding to know that our efforts are appreciated all the way in Colombia. We also take great pride in offering fast and reliable worldwide delivery with DHL Express and FedEx Priority, so our customers can enjoy these exceptional products wherever they are.

Thank you again for your trust and support—we look forward to serving you again very soon.

Warm regards,
The Gourmet Groceries Team

Noté 5 sur 5 étoiles

Great service and products…

Great service and products Alhamdulillah.

29 mars 2026
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Réponse de Gourmet Groceries

Thank you so much for your kind words and continued support. We truly appreciate your trust in us 🙏

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent

10 mars 2026
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Réponse de Gourmet Groceries

Thank you, Alicia! We're so happy to hear our customer service met your expectations. It means a lot to us—looking forward to serving you again!

Noté 5 sur 5 étoiles

Excellent olive oil high in…

Excellent olive oil high in antioxidants, quick delivery

29 décembre 2025
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Réponse de Gourmet Groceries

Dear Miroslav,

Thank you very much for your kind review! We’re delighted to hear that you enjoyed the quality of the olive oil and our fast delivery service.

At Gourmet Groceries we always strive to offer exceptional products rich in natural antioxidants together with reliable shipping worldwide.

We truly appreciate your support and look forward to serving you again soon.

Warm regards,
Stelios Ellinas
Gourmet Groceries

Noté 5 sur 5 étoiles

I Love Gourmet Groceries super fast…

I Love Gourmet Groceries super fast service and top quality of products!
My favorite box is the Neurogastro that comes with 4 fine olive oils that help children on the autism spectrum have better cognition and communication skills.

3 mars 2026
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Réponse de Gourmet Groceries

Dear Lucia,

Thank you very much for your wonderful review and for sharing your experience with Gourmet Groceries. It truly means a lot to us.

We are especially grateful for your kind words regarding the Neurogastro selection. As both a medical professional and a parent, your perspective is deeply appreciated. Our goal is always to source exceptional olive oils of the highest quality that can be enjoyed as part of a balanced and mindful lifestyle.

Thank you again for your trust and support. We look forward to serving you again soon.

Warm regards,
Stelios Ellinas
Gourmet Groceries

Noté 5 sur 5 étoiles

Πόσο ασφαλές γρήγορο και αξιόπιστο είστε

Τα καλύτερα προϊόντα στον κόσμο γρήγορη εξυπηρέτηση με ασφάλεια

27 février 2026
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Réponse de Gourmet Groceries

Αγαπητέ Σπύρο,

Σε ευχαριστούμε πολύ για τα όμορφα λόγια και για την εμπιστοσύνη σου!
Χαιρόμαστε ιδιαίτερα που εκτίμησες την ποιότητα των προϊόντων μας, καθώς και τη γρήγορη και ασφαλή εξυπηρέτηση.

Η ικανοποίηση των πελατών μας είναι πάντα η πρώτη μας προτεραιότητα και τα σχόλιά σου μας δίνουν μεγάλη χαρά και κίνητρο να συνεχίσουμε να προσφέρουμε το καλύτερο δυνατό.

Να είσαι πάντα καλά και θα χαρούμε να σε εξυπηρετήσουμε ξανά σύντομα!

Με εκτίμηση,
Η ομάδα του Gourmet Groceries

Noté 1 sur 5 étoiles

The honey was unfortunately enriched…

The honey was unfortunately enriched with sugar to 50% !

16 février 2026
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Réponse de Gourmet Groceries

Dear Mr. Plegas,
We are sorry to hear about your experience. We would like to reassure you that our Vasilissa Organic Thyme Honey is 100% pure honey with no sugar or additives.

What you observed is natural crystallization, which is a normal process in raw honey—especially thyme honey—and is actually a sign of authenticity, not added sugar.

Our honey is certified organic and regularly tested under strict EU standards. We are always happy to assist you if you need any further clarification.

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