Grace Removals Group - AdelaideAvis 

95
TrustScore 4.5 sur 5

4,3

25 Hewittson Road, 5113 Edinburgh North, SA, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Grace Removals group in Adelaide went above and beyond. Their quote was 15% cheaper, they were flexible and very prompt. I only had a small amount to move and after shopping around, I was thrilled... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the very start Grace removers were fantastic. We need to move our mother with out her being present and then had the settlement moved a few days, these guys helped us out in our most stressful t... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Sales rep initially was very good, until there was a problem. Communication breakdown resulting in later than expected delivery. As a result I had to arrange extra days accomodation. Some things got p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

For Interstate removal plus car transport reasonable quote. Packing crew were on time, worked steadily and efficiently. Friendly. Nothing too much trouble. Removalists also arrived on time. Again we... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Déménageur
  2. Service logistique
  3. Service d'envoi

Écrit par l'entreprise

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Coordonnées de contact

  • 25 Hewittson Road, 5113, Edinburgh North, SA, Australie

  • 1300725991

4,3

Excellent

TrustScore 4.5 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(95)

331 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

From planning to unpacking

From planning, to surveying to the actual move, I was really happy with how Grace managed my move. The staff on the planning side always returned my calls and emails quickly and were accomodation. The staff that came to pack and unpack my belongings were super professional and also really friendly. I would absolutely use Grace Removalists again and would recommend them to anyone wanting to move interstate

16 mars 2023
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Tamika,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

Happy with Grace Adelaide

The packing crew in Adelaide, Damian and Adam were fantastic. Professional and upbeat during a stressful time. Contributed to a smoother moving process.

22 janvier 2023
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Réponse de Grace Removals Group - Adelaide

Dear Anjana,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Quick and efficient

Quick and efficient. Polite. Honest and transparent, would be upfront if info was unknown but would check with someone more experience and get back in touch with a quick turnaround.

18 août 2022
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Réponse de Grace Removals Group - Adelaide

Dear Sharleen,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Friendly people and nothing damaged

Friendly people
Great Service
Ran on time
Nothing damaged

11 décembre 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Sandy,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Great Experience

I had a great experience moving with Grace from Adelaide to Melbourne. The service throughout the process was easy, proficient, respectful and helpful. The removalists took care with my goods and showed honesty in reporting one small damaged item which was appreciated. Grace offered to pay for the replacement of this item which I was also impressed with. I would recommend Grace and would definitely use their services again.

24 octobre 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Chris,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Moving made easy

It was fabulous. Damian and Adam just got on with the job. No hassles, no dramas. Everything went smoothly, quite the opposite to when I moved my contents IN to storage. No damages, no breakages. Helpful, friendly and professional. As stress free as moving can be.

7 novembre 2022
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Réponse de Grace Removals Group - Adelaide

Dear Wendy,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Professional international services and Honest company

Quick turnaround from them when we needed household goods shipped from Adelaide to Stavanger asap. Price was lower than what we expected and the service was impeccable. Goods well packaged and arrived in order. Even awkward items like garage tools, workbenches, bikes etc were well packaged and arrived undamaged. Kept us informed of status with regular emails of shipment progress. Very honest company that returned our money promptly when we accidentally made our payment twice. Happily use them again.

1 mai 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Alex,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

MOVE IN DATE 06/10/2022

MOVE IN DATE 06/10/2022

The Adelaide team were fantastic, my message on a public holiday in Adelaide was answered, a response and date were locked in within 24 hours. A client with 70+ years of artwork to move, was accommodated by a great team who arrived on time, were polite and nothing was too much trouble. Kara in the office was amazing with any questions - Thank you Grace Adelaide

6 octobre 2022
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Réponse de Grace Removals Group - Adelaide

Dear Sammi,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

From the moment I booked with Grace

From the moment I booked with Grace, I knew everything was going to be taken care of and under control. I met with Darren in Adelaide who explained everything thoroughly, presented exceptionally well and everything he said would happen throughout the process did, leaving me with no need to worry or question anything. At the other end of the move, the guys on the truck were quick, communicated well and very organised. Very impressed by the whole experience.

15 septembre 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Jamie,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 3 sur 5 étoiles

Removal went reasonably well

Removal went reasonably well. Staff very friendly.

Main concern is labels that are put on every item. Very difficult to remove from some items. Leaves bits of label or glue, especially on wood items. Need different, easy to remove labels.

10 septembre 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear David,

Thank you for providing us with feedback. Apologies for all the inconvenience it has caused you. I will let our operations know about this. We will make sure to use this review to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

A seamless international removal by a…

A seamless international removal by a team of staff who put customers first.

14 avril 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Katie,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Great service

From storage to final delivery, unpack and collection of boxes, service was excellent.

6 septembre 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Tanya,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

2 Great guys careful with items and…

2 Great guys careful with items and careful with items moving into new house

18 août 2022
Avis spontané
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Michele,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

I had a removal from Canberra to…

I had a removal from Canberra to Mildura but had to put my items in storage at Grace Adelaide as my new house was not yet ready.
Grace were extremely helpful and organised the whole thing quickly, efficiently and all arrived intact and on time.
A very professional company, friendly customer service and the personnel that packed transported and unpacked my things were friendly and provided a great service.
I will recommend them to anyone I know that needs this type of service.

28 juin 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Dietrich,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Great Move

A1 move! Both collection and delivery teams very professional. Our move was Grace's number one concern from the very first phone call until the request for post move survey!

28 juin 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Phil & Sandra,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Thank you so much Kara

Thank you so much Kara! Your professionalism in every way is exceptional.

12 juin 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Jill,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Awesome service !

Awesome service ! Great prices to move 2 cars and 135 boxes & items. Plus on-site storage for 10 months. We will be back if we ever move again. 😁

7 juin 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Chris,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Grace

Grace removalists did an exceptional job. They were reliable and accommodated to our needs. The crew were great and friendly.

14 avril 2022
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Dear Anna,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles
Logo de Grace Removals Group - Adelaide

Réponse de Grace Removals Group - Adelaide

Hi,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

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